Reviews

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Homeowners across Central Florida depend on Mac 5 Services for reliable plumbing, HVAC, electrical, and drain solutions, and their feedback tells the story best. Our team works hard to deliver five-star service on every visit, and we are proud to share honest reviews from customers who trust us to care for their homes. Explore real experiences from families who value fast response times, friendly technicians, and workmanship that stands the test of time.

4.9

Based on 2253 reviews

Mike Wright was great! He fixed several things in our house that were needing attention. Made sure that we had hot water even though he had to make a two hour trip to get what we needed. Thank you for getting this taken care of.
Jeff and Stacy Pettorino
3 days ago
Tech was very professional. Unlike the office staff who didn’t seem to care. Tech took his time. When the pump and bladder were installed the replacement bladder and gauge should have been one to one 40/60 and now we have a 30/50, to small for the house and the number of people that live in the house. Tech truly listened to our concerns. And that is truly appreciated.
Crystal Wilson
4 days ago
Good service
Roberto Camis
4 days ago
I’m very satisfied with the work that Kallel Hanandez did he was very courteous as a single woman I was really Stressed after breaking that privet pipe water gushing out everywhere I’m super grateful to him When I need help I now know who to call Thank you
Lister Antoine
4 days ago
Wonderful experience with this company and Derrik is amazing! He was prompt, honest, explained way more than any plumber has with me before and the price was fair. I’ll definitely use them again!
Donna Graham
5 days ago
Excellent work. Very helpful
Bob Beaudoin
5 days ago
Great hot water heater warranty service. Very prompt and professional service!
Cameron Sogge
5 days ago
Fast, well explained and professional service.
Gladys Gonzalez-Nadal
5 days ago
I was researching online for a reputable company to come and check out the plumbing on my 53 year old house. I was concerned about the condition of the pipes and possible issues going forward. Robert came out to my house and spoke to me about what he saw and explained everything to me that needed to be done in terms I would understand. He was very honest and trustworthy and told me what needed to be done and what could wait. Because of my interaction with Robert, I had Mac5 come out and complete all the work that needed to be done. Brad andJorge spent two days at my house working through many obstacles and explaining to me everything they were doing and additional work that they would help me out with, as well as give me recommendations for tile work for my shower. They were a huge pleasure to have in my house and felt very comfortable with them and by the end of the two days of repiping my waterline and replacing my hot water heater, I felt like they were friends of mine. Truly great guys and I really appreciate all of the hard work and late hours they put in to get my repipe completed. Mac 5 has been excellent to me and I will be continuing to use them for all of my future projects and repairs.
Christopher Ayers
5 days ago
Howard is very professional, respectful and goes beyond and above his job responsibility .. Hr even helped mr moved my packages and heavy stuff to the other side of the garage
ma.elizabeth folsom
5 days ago
Brad was at my house on Saturday to install a new shower drain pipe. It was a long and messy job, but he and his assistant were efficient and did a nice job of cleaning up afterwards. The tile company started yesterday and said Brad did a very nice job of preparing the shower for them. Robert was here today and efficiently cleared clogs in my sink and my shower. Chuck was here today to do the annual plumbing review. When I mentioned that my garbage disposal wasn't working, he immediately checked it, found the problem, and fixed it. I am always impressed by the quality of MAC-5's service. Mark was here this week to help me with a clogged sink. Although he tried, the problem was more complicated than we expected. While Mark correctly diagnosed the problem, it required more sophisticated tools than he had on hand. MAC-5 sent out Robert 2 days later with the equipment that Mark identified was needed, and the clog was completely removed. James at MAC-5 just disconnected the water line to my refrigerator for me. It was working fine, but there is a kink in the line in the refrigerator, so I haven't been getting water or ice for over a year now, and occasionally it would leak a bit. It was a lot less expensive to cap the water line than to have the refrigerator repaired. James was on time, efficient, and has a good sense of humor.
Laura Corriss
5 days ago
Very helpful and no Pressure
Nha Noll
5 days ago
Chris took care of my electrical issues and he made the work seamless. I had power back up and running in a few hrs. I would book with him again
Anonymous Why
5 days ago
We had an emergency at my home. Well pump couldn’t generate enough pressure. Well pump was running and running with no PSI. We called Mac 5 and they sent over tech Mike Wright. He diagnosed the issue and assured me that if it wasn’t the issue, they work on getting me taken care of 1 way or another. He didn’t even have all the necessary parts and at 7 PM, drove to Home Depot and picked up all the necessary part and came back. After working on it for 1 hour or so, he resolved my issue and now we have all take a shower and got the dishwasher running. The pricing was a little steep, but the peace of mind of having the issue resolved is well worth it. I highly recommend Mac 5 and definitely commend Mike for his work
Cindy Melara
5 days ago
Mike Wright. Gave excellent service.
Judith Cordrey
6 days ago
Robert did a great job diagnosing my issue and going above and beyond to give me a great price on a new water heater. He was very professional and knowledgeable. Mac 5 is my new go to for A/C and plumbing services. Thank you again.
Patrick Ross
6 days ago
Great service. Had Doug and AC Mike check our ac and electric and provided great customer service.
joanna
6 days ago
AC tech John came on time and finished work in lightning speed, very thorough.
Vicki H
6 days ago
Thank you Christopher Pena for being a professional with manners, courteous, thoughtful and respectful. You made sure that I understood how my A/C operate. Thank you Mac5 continue to hire people like Christopher that is knowledgeable and dedicated.
Patricia A. Howard
6 days ago
Edgar and John did a great job with my duct system they were very friendly and professional I highly recommend these guys from Mac 5!
DAWN
7 days ago
Chris is an excellent and talented tech. He’s highly skilled. Great work! 5by5
Carlos Rivas
7 days ago
Technicians Roger and Jordan were Great 👍 Very Courteous and Knowledgeable. Would Highly recommend Mac 5 Sincerely! Diana Ferguson
Amado Brentwood Amado Brentwood
7 days ago
Torin was a nice and informative.
Colleen Tester McCartney
7 days ago
Mac5 is great! Doug was very informative and honest. Highly recommend Mac 5 for any electrical service services !
Derek Reed
7 days ago
Michael was very professional, knowledgeable, and friendly. He was the best service person I have ever had for anything. I was also so great to meet Rachel.
No One Hungry FL
7 days ago
Kallel helped me with a few plumbing problems in my house. I would recommend him to everyone, he did a great job. He has a great attitude and he was extremely helpful. 10/10.
Atef Himaya
7 days ago
It was a great experience working with Jackson. He was friendly, professional, and made the whole process smooth and stress-free.
Katherine gomez
7 days ago
We are always impressed with the professionalism and courtesy of the technicians from MAC 5 Services. Doug was our service person today and was very thorough and explained everything in great detail. Highly recommend!
peggy Anderson
7 days ago
Mike explained everything in detail and was very patient with all of our questions. He was very considerate and professional definitely knew a lot about the services provided. If he needed to find out anything for us he contacted someone immediately to get our answers.
peggy Anderson
7 days ago
Very efficient and professional AC service maintenance
theresa deukmedjian
7 days ago
Mike Wright did great job. Very efficient and professional.
Dennis Thompson
7 days ago
Thank you Brian Smith for a job well done A very pleasant ,efficient and knowledgeable technician Repaired a major main water line breach
Fairuz Matuk
7 days ago
Clement replaced my wallboard after a house re-plumb. He is a very pleasant man and very respectful of our house and of us. His work was very good and he blended in the knock down on my ceiling patches to the point it was hard to find the new pieces. Another good job by Mac5 technicians.
Rusty Norman
1 week ago
Mike Wright was great and fixed every issue. Thanks!
Jeff and Stacy Pettorino
1 week ago
I can not recommend Anthony with MAC5 enough. He is knowledgeable and does great work! Five stars!
chad jones
1 week ago
Anthony did an amazing job! He was friendly, efficient, and patient while we work through issues with our rental company. Anthony was an absolute pleasure to have working on our home, and would highly recommend him! 10/10 all around service!
Theresa Jones
1 week ago
Robert was very informative and knew what his was talking about.He pulled up on the job asked a few questions and got right to work taking care of the problem.
Albert Wartell
1 week ago
Very nice and knowledgeable fix the problem
Michael Scamfer
1 week ago
Doug was awesome! Very informative, friendly and helpful. Brandon was great too!
Dawn Day
1 week ago
Jordan St Juste did a fantastic job of helping me get a new water softener system. He was very thorough and knowledgeable.
Marcey Singleton
1 week ago
I had been considering getting a water softener/filtration system. Jordan St. Juste was very thoughtful and explained the options and worked with me to select a quality product that fit my budget. Larry did the tune-up inspection. He did a nice job, was prompt and courteous. Blake Mitchell also did a nice job. Knew what the problem was, fixed it and cleaned up. Vince Colletti was part of the crew on a re-pipe at my home. He did a good job and was considerate with the walls where he had to cut in. Later Vince came back because the water heater kicked out but he easily corrected it and explained to me how to reset the equipment if it happens again. He was able to respond very quickly as well. Thank you!
Leslie Rose
1 week ago
Doug, the electrician was amazing. He was very thorough throughout the electrical system and informing me of what needs to be repaired. I would highly recommend this company to anybody looking for a plumbing AC or electrical needs.
Willy Joseph
1 week ago
Had a clog in master bathroom until Howard showed up. Howard removed the toilet addressed the clog with in 1 hour or so. Highly recommend Mac 5. Again awesome job by Howard!
Jayson
1 week ago
3rd time using MAC 5 for my home needs. George was very professional , assesed what I needed and set everything up. A+
Eye of the Storm
1 week ago
Mike Wright did a amazing job with my water heater!
Steve Hodak
1 week ago
Great technicians and great service.
Mitchell Goss
1 week ago
Mike went above and beyond for a second issue we had them out for. Within a week, our spare bathroom shower steam broke and we needed it replaced. Mike had that plus a leak under the sink fixed quickly and correct.
Amber Covington
1 week ago
Kind, professional, and very effective… my wife loves the new lighting and power outlets in the kitchen!!!
Troy Darling
1 week ago
Kenny's great and very helpful by describing what he's doing and why. Makes you feel more confident when it makes sense! Thanks Kenny!!
Lisa Barr
1 week ago
Howard, was very professional, he explained everything and gave us option onnour plumbing needs. It was clear he enjoys his job.
Phil Georges
1 week ago
Anthony Donelson was our service tech today. I don’t remember how I booked this electrical service, but you can bet I’ll be using them for all my home care needs. Anthony was extremely professional, friendly, and you could tell he took pride in his work. He explained everything prior to giving me a quote, plus through the process of my repairs. I’m extremely satisfied with this company!
Brenda Skavroneck
1 week ago
Mike Wright did a great job, he came promptly and fix our water system the same day!
Natalia Diaz
1 week ago
I would like to say thank you to Roger and Jorden for being such efficient and wonderful employees. They came and installed a HVAC system for me and were very respectful men. They made sure that I understood how to run the thermostat before they left. They did not complain when I asked the same questions two and three time. They kept calm and just explained it to me again. Thank you Roger and Jorden may you be blessed in all your days.
Renemeshell Crowe
1 week ago
Mike was great, very efficient & fast! I appreciate it.
bianelis Castillo
1 week ago
Thanks Roger and Jordan!
Eddie Baldomero
1 week ago
Carlos was very informative and fixed our problem with ease and helped use figure out the rest of the piping in our house to fix and help us on the price of it as well.
Andrew Posey
2 weeks ago
You couldn't ask for a more professional, caring, polite, family owned business. Torin Glover was the most courteous young man I've had the pleasure of working with in years. He also knows what he's doing and does his job A1. I strongly recommend this company to anyone who needs plumbing services.
Dayle Whitman
2 weeks ago
Exceptional service
Santos Castro
2 weeks ago
Mike wright did a great job fixing my drane and fast recommend
Luis Vinuela
2 weeks ago
The previous home owners did some dangerous DIY electrical work. They basically put the home at risk of fire. It was assessed, options were presented and he did a total panel replacement, which took a while but well worth the comfort of being safer. Normally it's assessed and a tech scheduled. Not with MAC 5. Once agreed on what should be done, he began work immediately. No waiting days for someone else to show up. Thank you for making our house safer and bringing the wiring up to code. On a return visit, Logan quickly took care of our problem. I'm not an electrician. I highly suggest getting things done by professionals, like MAC 5.
Gary B
2 weeks ago
⭐⭐⭐⭐⭐ “Excellent service from Mike Wright Plumbing. The technician was professional, on time, and explained everything clearly. The job was done right the first time at a fair price. Highly recommend!”
Yalemis olea
2 weeks ago
We had a solar water heater that gave out during a big freeze here in the Kissimmee area. Jordan explained that it was important to flush your water heater twice a year, which we didn’t know beforehand since we flushed it once years back. He explained that sediment buildup decreases the expectancy of a water heater and the freeze made it worse. He gave us a few options at different price ranges. We went with a bradford water heater and he and his manager even helped us out on the price since we were going through a financial pinch. Overall happy to have had Jordan come down from palm bay to help us out.
Erica Pagan
2 weeks ago
Robert gave me excellent advice on water heaters and what was needed for my home. I am definitely considering what he recommended.
Linda Strickland
2 weeks ago
Doug was very thorough, concise, and friendly. We were very impressed!
rachel webb
2 weeks ago
Awesome, and walked us through what we needed and the Manager on the phone to help with how we get it all going. Anthony, we look forward to calling you back for all our work projects.
Sam Levine
2 weeks ago
Mike Wright was our service tech. Came in and fixed my shower handle and everything is flowing and working perfectly
Vashon Covington
2 weeks ago
The young man was very clean. He was also informative in the process. Job done efficiently.
Gloria Gibson
2 weeks ago
Found leak and repairef
Sandy Dellatorre
2 weeks ago
Very informative and did a great job!
Carolyn Gaudet
2 weeks ago
Anthony was the best!!!!
Lynda Brown
2 weeks ago
Mike Wright was very helpful. He was able to diagnose the source of our problem and he had someone else out to fix it the next day. He also suggested some other needed repairs, which we also had done the next day.
Susan Richards
2 weeks ago
Anthony demonstrated professionalism and punctuality in providing a quote for the project. Despite not utilizing their services due to price, he maintained respect for my property. I was satisfied with the team’s communication and professionalism.
Cathy Starkweather
2 weeks ago
Howard J is great! Very happy with the service and product installation.
Florida Roof Doctors
2 weeks ago
Iván realizó un buen trabajo resolvió el problema
Maria
2 weeks ago
Chase fixed our issue quickly and let us know why the problem happened, and offered very feasible solutions.
Sandee Bruneman
2 weeks ago
Even though he couldn’t help me at this time with our water softener he represented your company with integrity I will be sure to call you for any future needs
Elaine Bernier
2 weeks ago
Great people and service!
Cesar Amable Torres Lugo
2 weeks ago
Very responsive and set up appointment quickly. Technician Mike Wright was excellent!
Greg Endris
2 weeks ago
Very good technician and an excellent person
Miguel Puig
2 weeks ago
Khalil, the tech from MAC 5 Services was friendly, professional and did a great job assessing and repairing the leak from the shower. I highly recommend him to anyone considering your service.
Katundra Bradley
2 weeks ago
This young man, Torin Glover, was the most pleasant, professional, polite gentleman I've had the pleasure of working with in a long time. He explained everything he had to do, took his time doing it, and was easy to talk to. You have a true people person in your employe who knows what he is doing. He is definitely a KEEPER.
Dayle Whitman
2 weeks ago
Great work! Honest and professional.
Denise Elwell
2 weeks ago
We had to replace our water heater, Mac5 ‘s tech Dereck came out assessed the situation, made the correct decision and installed the new water heater in fine shape ! No drama, no miss no fuss. I would recommend Dereck and the Mac5 team !!
Robert Springer
2 weeks ago
Very knowledgeable and practice technician.
James Gregg
2 weeks ago
Our tech was competent and pleasant and did an excellent job although the cost of replacing the water line from the street to house gave me sticker shock!
Barbara Wavell
2 weeks ago
My tech was excellent. Explained each step he was taking with recommendations. His demeanor was what I would expect from my own kids.
George Sands
2 weeks ago
The tech from Mac 5 Services Kallel Hernandez was very knowledgeable and explained all the issues we had with our water heater. He was very thorough. 5++ stars
Maristelle Yu
2 weeks ago
It was a pleasure to work with Mike Wright. And he understood, identified, and resolved our issue.
Tom Caracuzzo
2 weeks ago
Great technician today. Superb customer service.
Ericka
2 weeks ago
Anthony did our electrical and he was so sweet and nice! Would definitely recommend and appreciate his hard work!
Angela Mrha
2 weeks ago
Mike Wright, is a good guy, great job
scott logan
2 weeks ago
Anthony was wonderful! Professional. Courteous and knowledgeable. Fixed electrical problems.
Sandra Lennon
2 weeks ago
Anthony was wonderful.
Sandra Lennon
2 weeks ago
My experience with the service was great today. Mike and Chris were very patient and knowledgeable and very respectful of my home. They did not rush me with my questions or concerns that I may have. Any checks I questioned they did it with patience and explanation. I feel confident for once that my unit is working fine after a service visit with their plan. Thank you guys for your patience.
Tanishia Henderson
2 weeks ago
Robert with Mac5 was professional and very knowledgeable about my plumbing questions and concerns. He walked me through what he was doing and then explained his findings along with a video and estimate. I am very pleased with his service
Barbara
2 weeks ago
Derrik is very knowledgeable and prompt.
Vicki Boria
2 weeks ago
The technician was very knowledgeable about the electrical devices and the best way to make it a safe house.
Doug Arlen
2 weeks ago
Robert knew his business and did a good job sizing up the job and giving me a fair quote. We chose to accept that quote over several competitors, even though it was not the lowest price.
Jeff Buck
2 weeks ago
Mac5 has been great every time they've been to our house for various plumbing and electrical fixes. Kallel was able to quickly fix a broken water line outside our kitchen and was very knowledgeable.
Mike
2 weeks ago
Doug showed up at the time he said he would. He explained everything thoroughly and in detail. He gave me multiple options and had my safety and satisfaction as his main priority. Thank you, Doug, for an exceptional experience!
Lei Lonni Giroux
2 weeks ago
Jackson with MAC 5 was great. He came for an estimate for a 50 amp connection to the pool area and was very helpful and consultative.
Grant Wagner
2 weeks ago
Anthony D did an amazing job with our outlet installation. He gave us a reasonable quote and completed the job professionally within 2 hours! Extremely happy with the service we received.
Binal
2 weeks ago
Brad (William) Godwin was very kind a courteous. The job took longer than either of us expected but he got it done and we are grateful. We have running water again yay!!
Lakenya Rice
2 weeks ago
They were friendly and after calling them about the price, they were willing to work with me on that so I could afford it. I really appreciate that and looking forward to my second appointment with them tomorrow.
Ray R
2 weeks ago
Mike Wright very knowledgeable, great job
Robert Quigley
2 weeks ago
Logan was very professional and took the time to clearly explain my current problem and presented 3 different options to fix the problem. Will for sure contact Mac 5 and ask for Logan should any future electrical work.
Terry Petak
2 weeks ago
Jackson Avery patiently explained the installation of a surge protector. He was very knowledgeable and very respectful. Completed the work on a timely manner.
Jaydeep Mukherjee
2 weeks ago
Doug was fantastic
Eddie Baldomero
2 weeks ago
Tyler did a great job on our AC I would recommend him highly
Dennis Lee
2 weeks ago
Amazing work. Quick and punctual.
Mac Rosa
2 weeks ago
John B. provided great service (quality work and excellent customer service).
Eddie Baldomero
2 weeks ago
Mario provided very professional and timely electrician services.
Vernon Howard
2 weeks ago
The guy did a good job!! Very happy with that one year free maintenance and they came three times and corrected a problem with no charge so I'm really happy with them
ChicTok “toniwah” Trends
2 weeks ago
Mike Wright
Lakenya Rice
2 weeks ago
Vincent was great! Honest and great work.
brad W
2 weeks ago
We had some plumbing issues in the past and again more recently. We were so happy to see that Howard was our technician again. Howard is always upfront and presented us with all of our options. He is very efficient and kind and helped reassure us that we wouldn’t have anything to worry about. Long story short, Howard is amazing and we can’t thank him enough!
Emily S
2 weeks ago
Emergency outdoor plumbing repair of water line that burst due to the extreme cold weather also replaced main water shutoff valve that would not close all the way and replaced the leaky hose bib. I’m very happy with the work that Howard the plumber did during the coldest day of the year.
benjamin huertas
2 weeks ago
Mike was great and help out to solve the problem for today
Dottie Rose
2 weeks ago
Mike our HVAC technician was terrific. Knowledgeable, helpful, and very nice. He explained the symptoms we were complaining of and some other issues he identified. We could not address all issues today so he worked up several quotes and a “get well” plan to consider. He resolved everything today and the house was noticeably more comfortable before he even left. MAC5 helped us out when we first moved in and again during this recent cold snap here in FL. Recommended for certain!!
Jeff Pettorino
2 weeks ago
Mike did an awesome job. Very personable and informative.
Susan Richards
2 weeks ago
Anderson Molina came to check on A problem with my heating issue. He explained everything was very professional and easy to understand.
Tami Barker
2 weeks ago
Very professional, assessed the problem quickly. I will definitely use this company again. Highly recommend.
Jill Anayas, REALTOR
2 weeks ago
Woke up this morning with outside temps at 25°F and 64°F in the house. There was no power to the thermostat and the heater was not coming on. With a 5-month old in the house, we needed heat. Called MAC5 and they sent a technician out right away. Anderson trouble-shot the issue and while explaining and repairing what he found, he quickly restored the heat. He is very thorough, efficient, and is very knowledgeable at his trade. Thank you Andersen for such great service!
Dana Pomerantz
2 weeks ago
Vinny was amazing! Informed me on all issues and was very communicative during the service. Appreciate him for coming out so quickly too!
Atoosa Schofield
2 weeks ago
MIKE WRIGHT, WAS GREAT!
DD White
2 weeks ago
Making the tankless water heater maintenance appointment with Mac 5 Services was a breeze with the online scheduling option. The Mac 5 technician Derrik arrived on time during the expected service window. He performed the maintenance on the water heater in a timely manner. He also explained to me the importance of keeping up with the maintenance as it helps to prevent scale buildup, keeps the equipment working efficiently, and it helps to keep the warranty valid with the equipment manufacturer. The area by the tankless water heater was left very clean after Derrik finished the maintenance. Appreciate a job well done by Derrik. I will be sure to use Mac 5 Services again!
Matthew Williams
2 weeks ago
Brad was very professional. Brad explained the options for the repair. Brad also explained the other services Mac-5 provides.
Myrtle Smith
3 weeks ago
I called Mac 5 Plumbing for a service call for a possible leak detection. Mike Wright was the service rep. for the call. He was very thorough, respectful of my home, explained what he was doing and why with different equipment. After finishing the search, he explained what needed to be done. I definitely feel Mike went over and beyond. I will be using Mac 5’s services in the future.
Andrea F.
3 weeks ago
Great service, nice, polite, cane quickly
Olga Adarini
3 weeks ago
Muncello Grace, was awesome! I requested that he comes back for all my HVAC needs!!!
Anonymous Why
3 weeks ago
Thank you Anthony for come ,and give me estimate and make me comfortable with the project!!
zuzana s
3 weeks ago
The gentleman that came were excellent. They knowledgeable. Did great work. Kept it clean. I love Mac 5.
Nicol Anderson
3 weeks ago
Chris, was nice and friendly, knowledgeable and professional fixed the issue. It was late and cold, glad that he was able to repair the Generator. Thank You
Beverly Watkins
3 weeks ago
Very informative and candid, excellent communication and explained everything in detail.
Pete Gemmill
3 weeks ago
Derrik was very responsive, providing estimate options on my work. He was both efficient and effective in repairing my cracked pipe. Definitely recommend this service!
Kurt Hall
3 weeks ago
Jordan was knowledgeable and pleasant. He is a good rep for Mac5 and a good communicator of the technical aspects of the job. Brian C came the next day to do the job. We had a big freeze coming and Brian did a great job finding and installing insulation for about 10 feet of exposed copper pipe that was previously installed by Mac5 for a PEX job. The pipe is now well protected. Thanks guys.
s cap
3 weeks ago
Derrik was friendly knowledgeable and professional as with all the techs I've dealt with.
Tracy Olen (Peoinee)
3 weeks ago
Logan went above and beyond the call of duty. I would recommend him 100 out of 100 times.
TapTruck Orlando
3 weeks ago
Mt Anderson is very knowledgeable and easy to understand. I recommend MAC 5 Services.
Nelson Torres
3 weeks ago
Howard is very friendly and works very hard to resolve a problem. I had to have a hot water heater replaced on New Year's Eve. He came and spent his evening here putting it in. There was a problem with it this morning, he came back, called the company and resolved the problem. I would definitely trust him with any plumbing problems I have in the future.
Carol McGrath
3 weeks ago
George was professional, considerate and knowledgeable
Herschel Jones
3 weeks ago
Anthony was a great help. We had no idea what the electrical issue was in our house, and in a matter of minutes Anthony diagnosed the issue and fixed it in less than an hour.
Scott Matthews
3 weeks ago
Vincent was spot on and very knowledgeable. He was great with explaing everything. Went above my expectations.
Christina Siegel
3 weeks ago
ANTHONY D was highly professional and helpful during an Electric Maintenance Check !!
Stormie Young
3 weeks ago
MAC 5 is always amazing which is why I keep going back to them for all the services they provide. Andrew was no exception and provided great AC maintenence
Danielle Foote (Dani)
3 weeks ago
I got same day service and installed new water heater all in the same day, technician worked until almost midnight to get the job done. Thank you so very much
Linda Houle
3 weeks ago
MAC 5 guys showed. Havens the work quick. Good group of guys that came out.
Peter Liedman
3 weeks ago
Good service
Roberto Camis
3 weeks ago
Brian was knowledgeable, honest, informative, and friendly. He provided great advice and did a great job.
Thomas Hoffman
3 weeks ago
Derrian was here when he said he would be. Gave me all the options I needed for my problem. I did not have heat in my home and when he left it was back on. He is very professional and knowledgeable. He also has a great personality and beautiful smile. I will not hesitate to use his services again.
Patricia Berrios
3 weeks ago
Very knowledgeable. Quick response. Fixed problem quickly.
Elise Ketcham
3 weeks ago
They are getting 2 stars because they a have continued to contact me - texting and calling often for months, even though I've explicitly requested to be on a do not contact list. I have a text from them saying I'm now on their do not contact list, but yesterday I got another call from them. Would have normally given a good review because they unclogged a toilet a few years ago for me and did a good job.
Nathan Milch
3 weeks ago
So. I made the mistake of letting my renter choose a plumber to snake the main line. She had indicated when she called me that she knew someone, but evidently that person wasn't available, so she called mac 5 without letting me know she wasnt using her go to plumber. Big mistake. They , the compay, called me, even though she was paying cash, which I thought odd, as this has never occurred on any other of my properties for last 20 years. The gentleman was pleasant and respectable. and the Tennant asserted that the service person was a " nice guy". My Tennant indicated that he was there for only half an hour. And that the toilets were now working, the problem solved. The average cost for this service in florida is $200-400. $400 being high. I assume if they were there for only half an hour, that would amount not to the high end, but they charged $500 for the service. So let's break this down, 500 for half an hour works out to $1000 an hour. I was fairly successful prior to retiring. I had an MBA, and ran companies with 100-400 employees, 10-30 mill a year gross. When I retired I was making 200k. which is $100 an hour. So, again , they, the company, were pleasant, nice, efficient, professional, and responded rapidly, but were they worth $1000 an hour?, in an economy that doctors, attorneys ,Corvette, Mercedes dealerships charge far far less than that, they charged $1000 an hour to snake a drain. I'll let you decide. In conclusion, it's nice to be nice, but charge a fair price, because I personally wouldn't recommend this company. But they were nice guys!
steve steve
3 weeks ago
Derrian was excellent.
Irving Lewis
3 weeks ago
Knowledgeable. Patient answered all questions. Spectacular team.
Patrick Perfetto
3 weeks ago
Jordan was knowledgeable and pleasant. He is a good rep for Mac5 and a good communicator of the technical aspects of the job.
s cap
3 weeks ago
Ivan is a very pleasant person and customer-oriented. He goes out of his way to make sure we were satisfied. Please thank him for a job well-done. He is also an asset to your organization.
Dennis Osbon
3 weeks ago
Jordan tech from Mc5 arrived at my house. He was professional and courteous. Jordan was very informative. I am still looking for estimates replacement of my water heater.
Jenny Alicea
3 weeks ago
Damien was here when he said he would, pleasant, and knowledgeable. I thoroughly enjoyedthe appointment 😉 he deserves a dang raise or bonus!
Robyn B
3 weeks ago
Anderson Molina did a wonderful job fixing improper instalation of my air-conditioner
Tina Marie
3 weeks ago
Logan went above and beyond the call of duty. I would recommend him 100 out of 100 times.
TapTruck Orlando
3 weeks ago
I had a great experience, Kallen was kind and professional and the price was fair, I would definitely use Mack 5 again
R & S FISHER
3 weeks ago
Doug and Jackson helped me out with my electrical issues and got it installed in less than an hour!! Highly recommend both of them. I will use mac5 forever.
Vincenzo Scardina
3 weeks ago
Mike Wright, Derrian Hall, and Muncello were very professional, honest, and helpful. I would recommend them to anyone
Anonymous Why
3 weeks ago
⭐⭐⭐⭐⭐ We had electricians come out to provide an estimate on our older home, and we were extremely impressed with how thorough and professional they were. They took the time to carefully inspect the existing wiring, explained what they to were seeing, and answered all of our questions in a clear, honest way. They didn’t rush the process and made sure we understood our options and any potential concerns specific to an older house. It was obvious they take pride in doing things the right way. We really appreciated their attention to detail and would absolutely recommend them to anyone looking for knowledgeable and trustworthy electricians. Doug and Jackson were awesome!
Anette DiMauro
3 weeks ago
Robert was great! Very thorough, explained everything and found our problem. Couldn’t be happier of how fast they came out and resolved our issue.
Debbie Karnbach
3 weeks ago
Great service and workmanship. Very kind and professional
Ken Ponder
3 weeks ago
Ivan was wonderful to work with. He was very precise with everything
Pattie Rorrer
3 weeks ago
Mike Wright did a great job on our water heater and garbage disposal.
patricia monk
3 weeks ago
Michael Campion and his partner came quickly & very efficient. They found the problem & fixed it quickly. Highly recommend.
Katherine Mayes
3 weeks ago
We were very satisfied with the knowledge and work done by our Technician Charlie.
Dawn Calzada
3 weeks ago
Anderson was very efficient.answered all my questions.excellent service
Jan Lsmothe
3 weeks ago
Mac Services is simply the best. Doug and Jackson answered electricity questions patiently, knowledgeably, and explained better coverage options without trying to sell us anything. With in-depth explanations of how the electricity works in the house, we made the smart decision to purchase a surge protector. They worked quickly and were extremely informative. We would give them 10 stars if we could!
Heidi McCarthy
3 weeks ago
I was researching online for a reputable company to come and check out the plumbing on my 53 year old house. I was concerned about the condition of the pipes and possible issues going forward. Robert came out to my house and spoke to me about what he saw and explained everything to me that needed to be done in terms I would understand. He was very honest and trustworthy and told me what needed to be done and what could wait. Because of my interaction with Robert, I am going to have Mac5 come out and complete all the work that needs to be done. Will definitely be a repeat customer.
Christopher Ayers
3 weeks ago
Mike Wright came out as our tech for a leak on our water softner system. Literally within an hour after calling he was on site. Repair took less than an hour and he stayed to make sure no further leaks were present. Very professional, knowlegable, and gave us an honest expectation of the work that needed to be performed with total cost before starting, no surprises. Would recommend for anyone looking for same day (again, within an hour of calling) service/repair.
Christopher Mariscal
3 weeks ago
Friendly and very thorough.
Carlos Calzada
3 weeks ago
Anderson Molina I'm in my drain pipe was clogged in my air conditioner on my temperature gauge turned off and he was able to flush it and use oxygen nitric oxygen and he was able to push through whatever debris apparently somebody else said they cleaned it and they didn't clean it because a lot of old debris came out and dirty water sure that it hasn't been done and he did an excellent job he unclogged it right before the cold weather comes in tonight so I'm extremely happy
ChicTok “toniwah” Trends
3 weeks ago
Technician was very thorough and tripled check to make sure all plumbing was working correctly after he unclogged the sewer line. Booked everything online easy and hassle free. I've used Mac 5 twice now.
Vashon Covington
3 weeks ago
I received excellent service. The technician was very friendly and explained everything that I asked questions about. I hope they send him the next time. I need something done with my AC..
Sara Cassidy
3 weeks ago
Mike Wright was very helpful and it was an overall great experience. As soon as I called it he came over and replaced my heater in less then 2 hours.
Matthew Jackson
3 weeks ago
Robert showed up right on time and cleared the lines within 30 minutes. We will continue to use their services as they are always reliable.
Amber Covington
3 weeks ago
Doug was courteous and also very informative
Jackie
3 weeks ago
Fast and reliable service Great ro work with.
Pan Baba
4 weeks ago
Anthony was great! Super nice and professional.
Aliyah Rennai
4 weeks ago
Very polite and professional
Red Eyed Pikachu
4 weeks ago
I would give Vincent 6 stars if I could. We had a whole house replumb. He was very professional and took time to answer all our questions. He is a good leader as well. He was organized and showed up when he said he would. We were extremely happy with him and the whole process. Would highly recommend Vincent.
David Prusak
4 weeks ago
Very courteous, professional job done
Alvessa
4 weeks ago
Great service, quick, friendly, and effective.
Chris Bettis
4 weeks ago
Ryan did a change out on our RO system. He does neat and professional work.We appreciate his good attitude as well. Thank you. Linda and Danny Snider, Hammock Trace Preserve
Linda Snider
4 weeks ago
MAC 5 services are WONDERFUL!! I can not say enough good things about how quickly and efficiently they work. Michael the technician Answered all my questions and I felt so comfortable with his work. I could completely trust in his knowledge with my air-conditioned and heating system. Thank you Michael so much for all your hard work I appreciate it very much
Diane Weeks
4 weeks ago
Very informative
Carolyn Gaudet
4 weeks ago
Tech was ver knowledgeable, friendly, and professional l.
Nelson Torres
4 weeks ago
Ivan was great knowledgeable amazing very professional !
Melody Perodin
4 weeks ago
Very knowledgeable and easy to understand. I recommend MAC 5 Services.
Nelson Torres
4 weeks ago
They went to much money for sink Disposal 😞 They went up to $600. To $900. That was to much money for the
Ricky Gacek
4 weeks ago
Our electrician, Kenny, came out and took great care of some things that needed fixing. He was honest and hard working. He stayed until the job was finished. He was fixing someone else's work and didn't complain. Just figured it out and did the job. He cleaned up after himself.Thank you Kenny!
Brenda Nousain
4 weeks ago
The guy did a good job!!
ChicTok “toniwah” Trends
4 weeks ago
Doug and his team were awesome. Easy to work with, took time to answer my questions and taught me a lot about my own home. I will definitely use Mac 5 in the future! Exclusively!
Erik Courtney
4 weeks ago
Did a quick job with the inspection, but still tried to upsell. Everything is fine with our house, except needing a second grounding rod.
Jason Klingensmith
4 weeks ago
Johnathan was amazing and knowledgeable as well. Thank you
Julia Middlehurst
4 weeks ago
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