Reviews

Jackson was polite and efficient. He looked after our job expertly and cleaned up afterwards. Would use him again!

Great service Mike wright

Chris came out to my place to do a leak inspection. He was incredibly helpful, and spent around 2 hours digging under my home. He took the time to explain components of the plumbing in my home, and helped me determine the cause for my extremely high water bill. I couldn't have asked for a better plumber to assist me with resolving my meter issue. Chris was the best!

Doug and his helper is very knowledgeable about his job. He helps in any way he can. He explained everything in a way we could understand. I really like MAC5 employees. I'm so glad that my whole home is covered by Mac 5

On time and efficient. Torin explained problem provided options and fixed in timely manner. Cleaned up and ran diagnostic before leaving. Pleasant experience.

Doug Burr was great. Very nice, efficient, knowledgeable and I now feel safe based on the work he performed. Also happy about joining the plan.

Clinton and Vinny were amazing!!! They did our whole house repipe and made very little mess or disruption to my day! Everything was smooth and turned out wonderfully!!

Doug was great. Friendly, informative, and excellent work. Love the membership plan

Excellent subject matter expert electrician tech, Omar fixed the problem with no problem at all, proficient and swift in how he handled what needed done..highly recommended this electrician!.. cool down to earth guy...

Did a good job rerouting water supply lines, fixed a couple other minor issues without additional charges

Mac 5 communicates thoroughly throughout the process and Joe is a very knowledgeable and friendly technician.

Mike with AC was awesome! Very knowledgeable!

Very patient as I was late getting home. Great service very friendly. Highly recommend with fast appointment and service.

I was very happy with the service I received today from MAC services. The technician arrived promptly and the scheduling of appointment was flawless online. He found my leak quickly and was very professional. I highly recommend this company.

Roger and Terique were great! Professional and knowledgeable, they did a great job.

Jim was great! Called for emergency services on a Sunday and within a few hours he had us all straight. I’ll be using Mac for all my plumbing needs from now on.

Jackson came out quickly diagnosed the problem now we are good to go! What a tremendous help thank you.

Mike did a very good job in letting me know about the entire process that he was working on. He kept me informed about every situation with my a/c unit. His suggestions for future repair or new a/c unit was very helpful. He was very patient in explaining everything to me. He was very polite and very friendly!

Timely, knowledgeable, professional. Very happy with fast service.

Torin Glover is one of the best tech at Mac5. He is extremely knowledgeable at his profession.

Matt was very knowledgeable and diagnosed electric issues. Honest and was concerned about our safety.

Good service . Kevin came to do an estimate for rewriting and panel replacement. He was excellent and explained everything clearly. It will be an expensive job but so far the response and professionalism has been great. Prior small jobs were always quality work.

Josh did a great job on my service today

We were extremely impressed with the service we received. Joe was meticulous, knowledgeable, and genuinely courteous throughout the visit. He took the time to clearly explain every step of the leak detection process, making what could have been a stressful situation completely seamless. Highly recommend Joe Pugliese!

Arrived quickly, fixed quickly, and cleaned up afterwards. Price was very reasonable.

Jackson, very nice and intelligent explaining the house electric. Thanks Bob

Mike did a very good job in letting me know about the entire process that he was working on. He kept me informed about every situation with my a/c unit. His suggestions for future repair or new a/c unit was very helpful. He was very patient in explaining everything to me. He was very polite and very friendly!

Pleasant & efficient

Doug Burr is awesome. Highly recommend him
For your electrical needs.
Thank you.

very good super AWESOME 😎

Chris S. is an excellent technician. He is very professional, knowledgeable, and thorough in dealing with my plumbing issue. He took the time to explain what he was doing. I have used MAC 5 services before and will continue to in the future. Thanks Chris for a job well done. I will request Chris when I need a plumber.

Tristan came out during recovery from a flood and was very professional. He gave me options for repairs and was very understanding of the current situation with our flood recovery. Mac 5 all

Doug is outstanding ,very knowledgeable as well as expedient. He has concern for results & fairness in the process. He is a definite credit to your team! Your prices are fair in the current market. Thanks to all for your efficiency.

Emmanuel Gonzalez was very helpful with electrical inspection. Definitely Recommend Emmanuel to help on the electrical

Torin was great took his time to walk around the house and provided great customer service. Thank you

I was very happy with the service I received today from MAC services. The technician arrived promptly and the scheduling of appointment was flawless online. He found my leak quickly and was very professional. I highly recommend this company.

Very professional and knowledgeable. Job well done.

Good service . Kevin came to do an estimate for rewriting and panel replacement. He was excellent and explained everything clearly. It will be an expensive job but so far the response and professionalism has been great. Prior small jobs were always quality work.

The guy was very knowledgeable and fixed my breaker and dryer at a reasonable cost. They came asap!

Nate was amazing. He came out on Friday evening, and stayed late until the problem was solved. Great guy, great work.

Matt our technician was amazing

Great service and communication! Matt was incredible and did a great job taking the time to diagnose and understand our issues before getting everything repaired. He likely saved us future trouble, and I appreciate a job done right the first time. We have a membership and have been very pleased with all of the service professionals who have visited.

Great experience with Mac5 Services! The entire team was extremely helpful and what I particularly liked was that they cover both plumbing and electrical and work together to bring both services to the project in unison. In our case they were very transparent and recommended what we needed and not pushing or over-selling.
Vinny installed our new Essency EXR water heating system and did a great job. The pricing is very fair and scheduling is quick.
Also must compliment other members of the team; Joe, JJ, Thomas, Patrick, Cynthia and John.
Great company and I highly recommend.

Very good service, techician Matt Ziegler was professional and on time. Highly recommended !

Matt was amazing. However, as usual it was expensive but I do believe he was quite thorough and tried to keep the price under control.

Mr. Omar done a excellent job replacing my Fire & Smoke Alarms with 1 Smoke & Carbon Monoxide Alarm. Great Work

So our Ac system had to be replaced and we called Mac 5 they happened to send Izaiah he was here working all day and it was the best experience ever amazing job very knowledgeable he has great customer service he listened to me complaining about how hot I was and just kept telling me how it’s gonna be so much better now we had the best night in over 3 weeks thanks so much Mac 5 and Izaiah you are the best !

Responded very quickly. The technician was courteous, professional, and skilled at his craft. Completed the job in less than two hours. Truly appreciated.

Ivan was excellent in fixing my problem. He was courteous and professional.

Outstanding Service!!!

Excellent service. Doug explained everything in detail and explored various alternatives to meet the job requirements. Very kind, professional, and punctual.

He was professional and explained things as he went along. I would use MAC 5 again.

My HVAC tech was Dillon. Every knowledgeable, extremely family oriented. Very professional.

Mac5services responded to me right away. Travis was very professional and got the work done right away. They also cleaned up all the trash. Very good company.

Robert from Mac 5 came out and diagnosed my bad water heater. He was knowledgeable and very kind. I like that Mac 5 hires prior military.

Doug was awesome! I had a deep freezer than shorted everything and he came out asap and figured out the problem. Will def call again!

Joshua was great! Very knowledgeable and got our AC fixed right away.

Seamless experience, great service. Nate did an exceptional job repairing my broken toilet tank.

Technicians were very efficient and knowledgeable. They kept me informed as the repair was being completed.

Jackson was awesome! We had called another company to fix our doorbell on a weekend, only to have to call Mac 5 out to fix it. I was very upset about it and He really took the time to ease my anxiety about the doorbell and fixed it properly! Highly recommend Jackson for any work you need done. Reliable, friendly, patient and trustworthy!!

DOUG is just great.Couldn't ask for better service at

Joshua did an outstanding job keeping me informed of work done A very personable employee

Robert came and fixed my plumbing up in no time! Everything was quick. he was very knowledgeable, and made things easy to understand.

Ivan did a great job on my installation from a 1986 to a 2026 Electrical Panel. Very Professional, very knowledgeable, and skilled at his craft. Give him a raise!!!

Highly recommend Mac 5
They are timely efficient and knowledgeable

Vinny is a great guy and knows what he's doing. Very competent and efficient.

Chad was awesome. Very knowledgeable and very friendly will definitely be using him again.

Derrian, did a great job on my consultation for my electrical panel upgrade. Very Professional, very knowledgeable, and skilled at his craft. Give him a raise!!!

Jim and the other guy that came out were wonderful. Very professional and kept the area clean. Picked up after they were done. The lid they installed the water line for my new refrigerator. Very happy with Jim and the other guy that was with him. In future I want him to be the person who repairs any issues I have.

Derek provided great service; repaired my toilet very efficiently! Quite happy with his service!

From tracking your appointment to the exceptional and friendly, detailed service, I could not recommend a better provider for your electrical needs.

Nathan was very knowledgeable and quick.
Would highly recommend

Nate was very kind and professional. He was prompt in addressing and resolving my clogged toilet concern. I would recommend his services to anyone.

Jackson was awesome. He helped me understand what was wrong and how he fixed it. I appreciate how quickly it was fixed and the fast response from Mach5.

Great job!

Omar was awesome and he did the job right!

Excellent service quick and professional

Every single worker has been extremely respectful and kind!

I was quite pleased with Darius. He was quite thorough in his inspection of AC unit. I would like to see that he comes for inspection whenever there is a need.

Technician, Joe was very efficient and knowledgeable about the plumbing work needed to be done in my house.

Sabastion was exceptional! Very professional fair and he explained everything expertly while helping me understand from a non-electrician perspective. I would highly recommend MAC 5 services over some of the other names out there providing similar services.

Robert was very thoughtful and professional. He was able to unclog the line from a vent in the roof. Really appreciated him coming in the morning

Had some issues with my AC and Mac5 sent out Rodger to come fix all the mistakes. He spent 3 days crawling around my attic, fixing all my duct work, expanding my plenum and getting us back in working order. Hands down Rodger is the best, he not only did a great job, he was very personable, he’s definitely invited to the cookout!

Thanks again Rodger, I really appreciate him and his hard work.

Knowledge, polite, on time

They are amazing! They were able to come replace quickly. Explained all the options and Explained all about new heater. I appreciate their professionalism and great work !

Arrived quickly Efficient explained everything clearly very pleased with service

When the clogged sink wasn't responding like we needed it to the first day they immediately send another person the second day.
And that was Nathan, 'Nate'.
And what an angel he was for my family because I wasn't there at the time to handle relaying the issues except through my daughter. He was very professional and sensitive to everybody including my mother-in-law who's 89 years old and was very impressed and inspired by him. And this might not seem like it has anything to do with plumbing but maybe it does.
The sink is running fine and haven't had a problem since. And we also got educated on what the problem might be so we can handle it better. Thank you. And thank you for maintaining a company that can keep quality people working for them!

Ryan was very professional, he fixed the issue and gave prevention tips. Excellent service.

Jackson was awesome! We had called another company to fix our doorbell only to have to call Mac 5 out to fix it. Reliable, friendly, and trustworthy! Thanks for easing my anxiety about

The team came out and identified many issues. They did a fantastic job today and look forward to finishing up the work early next week!

We needed the return plenum replaced and Izaiah did an AMAZING job with all of the work. It was a lot and he worked tirelessly to get it done. After the work was completed, he carefully explained what he did and also cleaned up everything inside the home and the garage. I could already tell that my system was working better. Thank you to Izaiah and the team at MAC-5 for working with us and getting this job done so efficiently!

Derrek arrived on time and saw my problem , he immediately knew what was causing this water leak. He had the part needed on his truck and installing this part was a challenge however Derrek was able to get the job done.

We reached out for a smoke alarm system replacement and received a whole house checked up thanks to Matt. He was very professional, helpful, and explained everything to me so I could understand the service. I highly recommend Matt from MAC 5!

I love Mac 5 my friend Lee help me out with my plumbing he was so friendly and caring I will call them again soon thank you mac5

Mini split installation was difficult but this team did an amazing job! Well worth the cost of service. Izaiah is very knowledgeable and takes time to explain everything and make sure the job is completed well.

Omar did a fantastic job installing our Govee lights around the perimeter of our home as well as our pool area. The job took longer than expected, however, Omar remained positive and stayed until the task was finished. My husband and I are very pleased with the quality of his work. We are also very thankful that he was able to complete a task we had put off for several months!

Joshua was awesome, great customer service and fixed the problem.

They were great as usual. Cleaned the system and put in a new thingy to make it work better. Always good work.

Darius was very thorough, informative and helpful.

Zach was incredible. Bent over backwards to make sure we were taken care of. I won’t go anyplace else other than Mach 5 for my services.

The service we receive was thorough but did not take an excessive amount of time. Our technician was knowledgeable and able to explain the problem in layman’s terms.

They were very good at keeping us up to date once the technician was dispatched, they sent out a link so you can see how far away he is. They will not give a time window for the appointment, only the date, which I thought was a bit unusual.
Our technician, Howard, was a pleasure to deal with. He was very knowledgeable and provided a fix quickly and efficiently. I will definitely use this company in the future.

Anthony Donelson just spent the whole day today (Saturday) doing a complete replacement
of my electrical panel. I watched him work most of the day. The work was done with extreme care and professionalism. He did not hurry because he obviously takes pride in doing the work right. I now have great peace of mind that I have a safe electrical panel. I very highly recommend this electrician!

Ryan did my air conditioner maintenance and did great. Enjoyed taking with him.

Responded quickly for faucet/spigot repair. Ryan knew his stuff. Detailed inspection to locate other problems. Thorough and professional. Would be pleased to have him back for later issues.

Great service from this company. Ivan and Patrick are the best. They let you know the prices that you pay up front. And the service is done quickly with caring and good quality.

I'm grateful for Mac 5 services. They are very professional and efficient in their work. I got an AC service and my electrical work from Mac 5, and I’m satisfied with their job every time. For my AC repair they sent technician Mike he explained everything and he was very professional. My AC got fixed and I was educated about it. Thank you for your services I recommended 10/10 satisfied.

Chris did trouble shooting assessment. Very personable, knowledgeable. Explained all the readings and recommended what was urgent and what could wait. Next day Luis did a great job installing what we agreed on. Also very personable and efficient. The scheduling staff was also wonderful and very accommodating since we only had a two day window for fixing the issue. Thanks so much to MAC5 staff!

Michael Campion and the Mac5 Team offered a great service and delivered right across the board.

Very efficient and professional electrical system maintenance
Spectacular service

Derrick was amazing! He knew exactly what to do and left absolutely no mess behind. Great customer service!

Very professional, very friendly, on time, efficient, very accommodating to my needs, very neat and clean and very reliable. I HIGHLY recommend them anytime!!!

Mike Campionwas terrific. Patient talking to my husband on the phone in South Carolina and patient with me saying things so I could understand 😀. He's definitely five star!!

Doug Burr came out the same day I called, and then when the house needed to be reg rounded, he was out first thing the next day. Doug was courteous and explained everything he was doing. I could not be happier with the service.

Howard did a great job, good communication and a nice person.

Jackson from Mac5 came out to address a problem with a circuit that caused an outage in 4 areas in my house. Today is the third day I have been living without power. I called Mac5 this morning and Jackson arrived promptly at my home. He is professional and courteous. After a brief diagnosis, Jackson was able to identify the area at the root cause of my outage. He offered me options for resolution including the most cost effective one. While here Jackson inspected other areas of concern, grounding and a higher voltage surge protector.. I highly recommend Jackson to address homeowners electrical needs. Mac5 also handles plumbing, AC, air handlers and water heaters. I believe I have found one stop shopping for all home maintenance needs!

I had a great experience with Ryan Bateman from Mac 5 Services! Ryan was incredibly personable, professional, and easy to talk to. He was courteous, knowledgeable, and made the entire experience pleasant and stress-free. It's refreshing to deal with someone who genuinely values customer service and takes pride in their work. Mac 5 is lucky to have him on their team! Highly recommend!

Nice, on time, knowledgeable, and fast.got the job done. And nice helper.

Very professional and knowledgeable delt with the the problem quickly and professional.
Very courteous and polite.
William Rennie

JJ was kind, courteous and did a great job.

Ryan was very professional and patient we are in a crazy situation at home very much appreciate him

Incredible service. Brilliant technician. MAC5 sent someone out the same day.
Kevin was incredibly thorough, helpful, and knowledgeable! 10/10!

Emmanuel gonzalez came and he was excellent and conscientious and went beyond the call of duty

I thought Isaiah was excellent! He was trained very well apparently because I trusted everything he was explaining to me like he really knew what the problem was and how to fix it! I hope he will be my installer for the rest of my duct work! He’s a keeper!

Ivan did a fantastic job getting my shed wired up

Mike worked on my AC. He was informative, courteous and quick!
Thank you!

Mike C did an awesome job in servicing our AC unit. He was very thorough, efficient & knowledgeable. He has been here before and remembers our needs and concerns, looking forward to having him return for our next preventative maintenance call! Highly recommend. Their annual maintenance plans make the entire process very much worth the cost.

The team did a great Job, they did a clean out of the sewer system changed out to toilets and put in a hot water tank and put in a clean out at ground level for FUTURE use they were here very professional recommend highly

Second time using Mac 5. First time was to install a new dishwasher and sink drain. Excellent experience!
Second time was to have a technician come by to repair the drain because it had a leak. Plumber was very polite and quick with service and explained the problem. Next technician was the AC technician. I used the $59 AC maintenance deal. Josh arrived on time and explained exactly what he was going to be doing. Showed him both units and left him to do his work. Finished within 30 minutes and explained everything that he did and told us our unit was in really good condition. He explained the neighbors program collected payment and was on his way.
Another excellent service from the team at MAC 5. If you need anything repaired in your home MAC 5 has a technician for that.

I can recommend Mach 5 AC service to anyone they are reliable trustworthy, and show up to get the job done. I do appreciate your customer service and the staff as well. I can see the stuff or well, trained, and reliable

Joshua was excellent in repairing our HAVC system to help us restore the power and stability of our system.

Chad did a great job of replacing the dryer and fixing the compressor and adding refrigerant

Roger came in and did a GREAT job. He’s very knowledgeable, professional and will definitely recommend him. Please pass this on to his manager

Mike did an amazing job, very thorough. Explained what he did, took pictures and provided a full report of what he found and how to correct it. I highly recommend MAC5. They had also put in my well water filtration system earlier this yr and haven’t had any issues.

Very knowledgeable and friendly. Was a superior job call and am very happy with the outcome.

It's rare to find a knowledgeable technician with excellent customer service skills.
Robert Bailey was outstanding and quickly helped us identify the drainage problem.

The service we receive was thorough but did not take an excessive amount of time. Our technician was knowledgeable and able to explain the problem in layman’s terms.

Michael did an excellent job repairing our clogged HVAC drain line. He was professional, knowledgeable, and efficient throughout the entire process. He took care of the issue and made sure everything was working properly before finishing the job. I really appreciate his hard work, great service, and attention to detail. It’s refreshing to have a technician who takes pride in his work and genuinely cares about doing a good job. I would absolutely recommend Michael to anyone needing HVAC service!

Frank and his assistant did excellent work and pointed out everything in a professional way. Definitely, will use MAC5 for other jobs.

Howard did a great job and fixed our issue he was great to work with and had a wonderful and pleasant demeanor we would certainly use him again if needed!

Mike Wright was very good and knowledgeable efficient friendly !
As was as all who were here Chris electrical and Vinny putting in water heater and Mike and with filtration system ! 👍👍👍

Extremely pleasant and professional

Joe Pugliese was absolutely amazing, he was extremely kind and compassionate, went well above and beyond what he needed to do. Fixed all my issues. Thank you joe and thank you mac 5 Services

Mike did a great job! He was very thorough, on time, kept me updated on what he was doing and when he was all finished. Thank you!

I am very happy and satisfied with the service provided by the technician, Matt; he arrived on time, assessed my situation, and gave me an estimate. Matt explained the need to install a grounding rod at my home. He installed the grounding rod because it safely diverts excess electricity from power surges or lightning strikes, thereby protecting my appliances and preventing electric shocks. This was a necessary step to protect both myself and my home. Thank you, Matt, for your advice.

Just had Jackson out to the house to troubleshoot and repair an outside outlet that would constantly trip. He did an amazing job diagnosing and solving our issue.

Jj was terrific, really explained everything to me in detail! Very pleasant and I felt very comfortable with him in my house!

Nate was extraordinarily congenial and easy going. He worked efficiently and explained the options and provided sound options for the reconnections needed. The cost was reasonable.

Emmanuel Gonzalez was just here and is doing a great job working with us

Derrian was my technician for a problem with my electrical panel. He was very pleasant to speak with and knowledgeable. He informed me of my options and once I made my decision he took care of the problem quickly. It is worth noting that I called this morning for an appointment and he and his company accommodated me the same day which I am grateful for. Great service.

Mac was very polite, professional and knowledgeable.
He presented us with several options that we may need in the future.
Couldn't be happier with the work preformed and the end results turned out better than when the house was built 3 yrs ago.
Highly recommend him, will ask for him by name should the need arise.

Ryan Batman came to service our AC very professional, attention to detail answered all my question we wher very please with his amazing service. Our daughter referred your company to us we referred to our mother for electrical panel to replace.

My tech was extremely professional, polite, courteous and respectful of my property. Would highly recommend him for service on your HVAC system

Ryan Rivera did a great job. He came out and replaced the element and made sure it was under warranty for us.

Robert did an excellent job fixing my slow drain issue. Would recommend him and Mac5 for you plumbing issues.

The service we receive was thorough but did not take an excessive amount of time. Our technician was knowledgeable and able to explain the problem in layman’s terms.

I have had this Company in my home for 3 days. Everyone that has come has been kind and cleaned up after themselves. Joseph Pugliese finished up my new water heater and water filtration system today and I couldn’t be more pleased.

Ivan did a great job. He put in 2 dedicated electricial outlets for my house. I highly recommend.

Awesome and efficient!!

Sensation was great. He was friendly, did a thorough inspection and explained all options to repair, enhance and protect my electrical system.

Triston P. MAC 5 HVAC. Outstanding service for check up, and attention-to-detail service….Well done!

Zach was professional and appeared to really care about doing a high quality job. He was just a nice and personable individual. I would not hesitate to use him again.

Ryan was very kind, professional, thorough and explained the process and plans, so that I completely understood the decision I needed to make. Ryan diagnosed the problem, offered a acceptable solution and then worked to fix the urgent situation that I had.

I am very happy with Ryans work and would recommend him to anyone.

Thank you😀

Ryan was awesome! Professional. Respectful of my property, and knowledgeable.

First and foremost Torin G. was fabulous from start to finish. Polite, personable and knowledgeable. Represented himself and MAC5 Service beyond reproach. This is the type of person and technician that should be the "face" of any company. I'd call and request his service in the future. For the company, what you folks provide for customers is EXCEPTIONAL. Your business model is unparalleled. I will use your company for future needs and already recommended your services to my neighbor. Future customers with the big question. The price was very reasonable and it wasn't considered an emergency service on a Saturday.

Vincent & Bradley were topnotch, professional, timely and considerate.
Highly Recommend

Mike was awesome- knowledgeable, quick, and thorough, and was available on a weekend evening!

I highly recommend MAC 5 Services for all your electrical needs. Jackson recently installed a Level 2 EV charger at our home, and his level of expertise and professionalism was outstanding. He conducted a thorough assessment before beginning, explaining exactly what was required—including upgrading to the specific amperage needed—and handled the entire purchase and installation process seamlessly.

During his visit, Jackson also performed a voltage review of our breaker box and discovered an issue with high readings, which was concerning given that our home is newly constructed. He also inspected our surge protective device and provided helpful insights on why the builder-installed option might not be sufficient to prevent damage to our home’s electronics and vehicles. I truly appreciate his transparency and detailed advice. We plan to have Jackson return soon to resolve these electrical concerns, and I wouldn’t hesitate to use them again.

Mike was great.

Michael C. walked me through all concerns and recommendations with our AC unit. Very professional and knowledgeable. Appreciated all the help.

Michael was great. He took the time to make sure our system was cleaned out well and to show us what was going on with it. He was very knowledgeable and helped explain everything well. He also gave us different options for next steps. Grateful to have a company and technician we can rely on.

Awesome young man and very positive and patient personality. I wills hire him in a second!

Mike with HVAC is always so amazing and helpful when he stops by for maintenance. Very professional and knowledgeable, honestly don’t want another HVAC company or guy at my house.

Darius was very thorough, informative and helpful.

Kenny was patient and very understanding. We definitely will be asking for him in the future!

Excellent service by Sabastion! Very professional, arrived on time and did a great job with the upgrades and prewire for our Tesla charger and the mini-split for the garage. Highly recommend him and Mac 5 Services.

Where do I start? Malcolm with Mac 5 ...he a life saver.... Literally 🙏🏾🙏🏾, This man knows his stuff.... when I tell you he knows his stuff 💯 knows what he's doing. Like super professional, very respectful, very knowledgeable. Definitely would recommend this company to do your air conditioning job 🙏🏾🙏🏾🙏🏾🤞🏾🤞🏾🤞🏾🙏🏾🙏🏾🙏🏾

I cannot say enough great things about my experience with Mac 5 Services, especially Derrick the Plumber. After having another company come out and supposedly resolve a plumbing issue, I noticed that my water pressure was still fluctuating. Something just didn’t seem right, so I contacted Mac 5 Services for another opinion—and I am extremely thankful that I did.

Derrik came out to assess the work that had previously been completed and immediately took the time to actually investigate what was going on rather than simply assuming the original problem had been fixed. He noticed that my water meter was still running, which indicated there was an active leak somewhere. After thoroughly checking everything, Derrik identified the true source of the problem: a leaking gasket in the outside bathroom.

What was especially upsetting was learning that the actual repair was significantly less expensive than the work I had already paid the previous company to perform. Derrick was familiar with the company that had done the original work and shared concerns based on his familiarity with their practices, particularly involving vulnerable customers. After my own experience, I was incredibly grateful to have someone take the time to carefully assess the situation and explain what was actually happening.

Derrik was professional, knowledgeable, thorough, and, most importantly, honest. He didn’t try to upsell me or turn a relatively inexpensive repair into a major plumbing project. He simply found the real problem and made sure I understood what needed to be done.

It is incredibly reassuring to find a plumber who genuinely looks out for the customer. Mac 5 Services has absolutely earned my trust and my future business. If you are looking for someone who will be straightforward with you, investigate the problem properly, and treat you with respect, I highly recommend asking for Derrik. This was truly a 5-star experience from beginning to end!

Did a thorough inspection, found the issue causing my problems, and took care of it. Quick. Professional. Proficient. Everything you want in a provider.

Wonderful service!
Thanks, Doug!!
You are so professional! I can’t believe this didn’t drag out!
Service in one day- finished in two!!
Amazing!!

Mike is a very good tech

Ryan was great he found the problem quick and fixed it, he was very professional, explained what I didn’t know, he was just great all around. I recommend you give them a try, I think you’ll like them too.

Mike was great

Mike was thorough and explained everything.

Mike C. A/C technician spent time on my hvac system today. His analysis and recommendations were presented in a thoughtful and professional manner. I appreciate his demeanor and think MAC5 has an excellent representative in the field.

Very professional. Very nice and courteous. Informative. Made sure I knew all of my options.

We lost power back in August and found out our fuse box and meter box were badly damaged and needed to be fully replaced. On the day of service, Ivan from Mac5 came out for the install. He was early, which was perfect since he wanted to get as much prep time before FPL came out. He communicated with us every step he needed to do before the start of work, answered every question my sister had for him, and worked through the whole day into the evening to get the job done. Being as it's an older house, he had come across a couple issues but navigated it so well and made sure the job was done properly. He was very respectful of the property and very kind to my family, we even exchanged a few laughs and stories, I would highly recommend him for any electrical service.

Anthony and Clinton were very professional and knowledgeable They did plumbing at our house and were amazing

Very friendly and professional

We needed an urgent repair of our water valves for the kitchen sink. Mac5 was able to come out quickly and resolve our issue. Our technician Joe was fantastic! He was very knowledgeable and informed us of our current need as well as discussed future plans. Joe was very friendly and professional, and was able to get the job done quickly and efficiently.

Ryan did an excellent job! On time, accurate and fast. A great communicator!!!

Howard was very professional and knowledgeable. He took care of my issue immediately and even provided recommendations on additional services to prolonged the life of my water heater. Price was quite reasonable too.

Your technician was very professional. Excellent service. Thanks!!

Joe Pugliese has been so amazing to work with. He did just come to fix the issue, but he also explained how it happened and offered advice how to avoid the issue from happening.
He is a keeper a professional and I would always ask for him if I ever need him

Highly recommend

Today Doug Burr was the service agent. He gave us an outstanding service, he is very profecional, very detailed in everything that needed repair or service. Thank you Doug for been so detailed in your explanations
Great Job on hiring Doug.

Nate was very professional and honest. Highly recommend them as they were quick and straightforward.

Michael C. was phenomenal! We had an issue with our AC unit and Michael came out later in the evening, diagnosed what our issues were, and fixed each problem we had with the unit promptly all while explaining things carefully and thoroughly. We are so grateful for all the work he did to get our HVAC running smoothly again!

I can’t recommend this group enough, Mike C came out and did a house call for us late in the evening, in the rain, and was able to get us back up and running swiftly, and even took the time to explain everything he was doing for me. I can’t thank him enough for his great work, I really appreciate it!

Doug came out super friendly, knowledgeable, help solve the issue fast and efficient