At Mac 5 Services, we know there’s nothing more valuable than trust. When you invite us into your home to handle your plumbing, heating, cooling, electrical, or drain needs, that means something to us. You’re not just a customer, you’re part of the Mac 5 family.
That’s exactly why we created something just for you: the Neighbor Plan.
It’s more than a loyalty program. It’s our way of saying thank you to the people who believe in us, stick with us, and let us do what we do best, keep your home running smoothly, safely, and comfortably.
What Is the Neighbor Plan?
Great question! The Neighbor Plan is our all-in-one membership designed to give you extra peace of mind and a whole bunch of valuable perks, all for just $200 a year or $20 a month.
If you’re someone who loves saving money, hates surprise fees, and likes knowing who to call when something breaks, we made this for you.
Here’s Everything You Get
Let’s walk through what you unlock as a Neighbor Plan member:
No Dispatch or Emergency Fees
We’ve all been there, something breaks, and it’s urgent. The last thing you want is to be hit with an extra fee just for calling us. Good news: Neighbors don’t pay dispatch or emergency fees. Ever.
Two 25-Point A/C Tune-Ups
This is a big one. Twice a year, we’ll do a comprehensive A/C checkup to make sure everything’s working as it should. That includes inspecting your ductwork for leaks, cleaning out your condensate drain, and testing key components like motors, capacitors, and relays.
One Free Plumbing Inspection
You never really think about your plumbing… until something goes wrong. With the Neighbor Plan, you get a full plumbing inspection each year, on the house. Catch small problems early, avoid big surprises later.
One Free Electrical Inspection
Your home’s electrical system is important, but also easy to forget about. We’ll give it a professional checkup every year to help keep everything safe and sound.
Priority Scheduling
Things get busy, especially during peak seasons. But when you’re a Neighbor, you jump to the front of the line. You get priority service, so you’re never stuck waiting when something’s gone wrong.
5% Off All Repairs
Need a repair? You’ll get 5% off every time, no special coupons, no waiting for sales. Just automatic savings.
Same-Day Service? You Bet.
When you call Mac 5, we don’t put you on a waiting list for next week, we get moving the same day. That’s right: You call, we come out the same day. No sitting around. No wondering when help is coming. Just quick, reliable service when you need it most.
And here’s the part we’re especially proud of: if you recently had a repair or installation and something goes wrong within 30 days, we’ll come back out, even on weekends or holidays.
Yep, holidays too. That’s how much your comfort means to us.
Loyalty That Gives Back
Here’s where it gets really cool: for every year you’re a Neighbor Plan member, we’ll credit $100 to your account. That’s money you can use toward any future repair, and it builds up over time, up to $1,200.
You can use it right away, or hang onto it for that “just in case” moment down the road. Either way, it’s our way of saying, “Hey, thanks for sticking with us.”
Robotic Referrals
We’ve even added a fun, futuristic twist with our Robotic Referral Program
If you refer someone to Mac 5, and they get a same-day repair, they get 5% off, and you get the satisfaction of helping out a friend and growing the Mac 5 neighborhood.
Five Services. One Roof. Zero Hassle.
Here’s something else that makes Mac 5 different: we do five major home services, all under one roof.
✅ Plumbing
✅ Cooling
✅ Heating
✅ Electrical
✅ Drains
No more calling five different companies, scheduling five different appointments, or keeping track of who does what. Just one name you can trust: Mac 5.
Why Mac 5?
We know you’ve got choices when it comes to home service companies, so here’s why we think you’ll love working with us:
- We’re family-owned and locally operated.
- All of our technicians are licensed, insured, and seriously skilled.
- We’ve been doing this for over 25 years.
- We deliver 5-star service (with the reviews to prove it).
- And every single one of the Mac 5 team is “programmed to make you smile”
Our mission is simple:
“Always exceed our customers’ expectations, providing them a memorable experience that leaves them smiling.”
We don’t just want to fix your problem. We want to leave you feeling taken care of.
So… Should You Join?
If you like saving money, skipping fees, getting priority service, and knowing your home is being looked after by a team that truly cares, then yes, you should absolutely join.
It’s just $200 a year or $20 a month, and you start seeing the benefits right away.
No catches, just real value from a company that’s here to help.
Ready to Be Our Neighbor?
We’d love to have you. Call us today or sign up online in just a few clicks. Your future self (and your future AC, furnace, plumbing, and electrical system) will thank you.
And remember, at Mac 5…
We’re Programmed to Make You Smile
