Reviews

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Homeowners across Central Florida depend on Mac 5 Services for reliable plumbing, HVAC, electrical, and drain solutions, and their feedback tells the story best. Our team works hard to deliver five-star service on every visit, and we are proud to share honest reviews from customers who trust us to care for their homes. Explore real experiences from families who value fast response times, friendly technicians, and workmanship that stands the test of time.

4.8

Based on 2465 reviews

Great company! Will use them again.
Susan Schoenwetter
23 hours ago
Professional and very thorough explanation of the service. Explained in detail what was seen and what the numbers meant. Highly recommend
fred hawkins
2 days ago
Prompt, efficient and courteous.
Bob Loring
2 days ago
Technicians were on time and very professional got right to doing the job of cleaning the ducts and Ac vents.
Roger and Mickie are truly assets to your organization.
Alvin peterson
3 days ago
Mike was friendly, professional, thorough, and made me very comfortable with his recommendations to get me back up and running. I would highly recommend this company and Mike for all of your HVAC issues.
R.J. Delaune
3 days ago
Very little cold air Friday 450 PM, called and showed in less than an hour. Donte and Carlos very friendly and helpful. Hopefully a bit of freon will fix it.
Frank Listello
3 days ago
Mike C. Has been fantastic. He doesn't push, he does a thorough job, and he is very customer-oriented.
Dennis Osbon
3 days ago
My technician was very nice and professional. He did a great job 👏
Olita Spearman
3 days ago
Jackson provided timely good service, explained everything clearly, offer affordable annual maintenance program for plumbing, electrical, AC works. Thanks for fast service.
Maya M
3 days ago
Robert Bailey and his helper(Sorry, I did not get his name)were polite, professional, and had my problem fixed in no time. The price that was quoted was the price that I was charged. I appreciate that they wore shoe covers every time they entered the house. I think they went above and beyond checking all my systems for me. Robert explained everything they were going to do and was very knowledgeable about his work. We will definitely use this company again
Thank you.
Linda R
3 days ago
Robert Bailey and the young man he had with him were very professional and polite.
Explained everything they were going do and did exactly what they said, and the price quoted was the price that was charged?
Linda R
3 days ago
I wish more than 5 STARS were available! Vincent of MAC 5 Services did an amazing job. He attended to every question I asked. His work was beyond exceptional and I now have a properly working water system. His exceptional care led to a much neater and effective installation. He is extremely knowledgeable contributing to his phenomenal work. Of all the contractors that have done work on my home, he is the VERY BEST!!!
Bob Abend
3 days ago
I wish more than 5 STARS were available! Vincent of MAC 5 Services did an amazing job. He attended to every question I asked. His work was beyond exceptional and I now have a properly working water system. His exceptional care led to a much neater and effective installation. He is extremely knowledgeable contributing to his phenomenal work. Of all the contractors that have done work on my home, he is the VERY BEST!!!
Bob Abend
3 days ago
Had a good experience. JJ solved the issue easily and the customer service was great. I didn’t do any price comps so I can’t speak to the cost.
Sarah Hendricks
3 days ago
My electrical service technician did an outstanding job. He was very professional, and I would like to give him five stars.
harold Davis
3 days ago
Fantastic service and great attention to detail. Highly recommend
Justin Provo
3 days ago
Nasir Khan was amazing! I don’t want anyone else touching my electrical jobs. He went above and beyond to solve my issue. Thank you so much!
Sarah Del Percio
3 days ago
So Far So Good!
Camden and Kenny were both professional and respectful. Very informative. The repair costs were steep but necessary. We didn't have to wait for weeks. They came out same day and next day. Our kitchen was going crazy and the NEW breaker box (installed by a different company) started to fail.
We are happy with the work and service.
Recommended!
S mm
3 days ago
Howard did a great job and was able to evaluate whether my fridge needed a new water outlet or not, and connected it when it turned out not to be broken.
Timothy Roman
4 days ago
Jorge Torres was a kind and friendly man … explained everything and knows his buisness … next time me I would like to have him as my tech.
Leanne
4 days ago
Muncello, Andre Drekel, and Michael are phenomenal technicians! They diagnosed the issues in my system and gave me several paths forward to fix and maintain my AC! I could not have asked for better technicians.
Jarod Trainham
4 days ago
A/C wasn't cooling. Called MAC5 since we got it from them 3 years ago. Came the next day, cleaned the coils, and cooling was restored.
Thomas Gardner
4 days ago
Brad was very professional and answered all my questions and explained what he was doing and why.This was his second visit to our home and he was very professional as he was the first visit. With what he did will help it our water bill extensively. He was plesant and did a wonderful job. Thanks Brad you are an excellent employee. Thanks Bill
Bill Fitzgerald
4 days ago
Jackson great with work.
Artinez 17
4 days ago
Excellent service
Phyllis Cecere
4 days ago
From initial call to fix broken water line in my front yard, everyone was great. They showed up right away, located the leak and came up with a plan to fix it. Crew arrived next morning, on time, and had it fixes within a couple of hours. Very satisfied!
Scott Balukonis
4 days ago
Howard was Great, knowledge, Polite, and extremely intelligent on my Plumbing Job. He fixed my Washer Valves and the plumbing pipes. Nothing is Leaking and the wall looks great. He completely cleaned the area and replaced all equipment.
I have used Mac 5 for multiple issues that just happens to arise in every day life. They sent Howard out the same day so we can get on with washing our clothes.
Prices are competitive and fair.
Edward Siegle
5 days ago
Mike
Errol Baugh
5 days ago
Derrick is the tech who you should ask for when you call for service
Gary Inman
5 days ago
Great tech, (Larry B) really took the time to answer my questions and a true expert in his field.
B H
5 days ago
Friendly, did a good job
Dan Vaughan
5 days ago
I had Roger and Pedro at my house yesterday to install a new HVAC system. eeek! They did a GREAT job; everything is running as it should and I am set for cool air all summer. I love my new wifi thermostat. They made the entire process very pleasant! Another great visit from mac5–Jorge is super professional and a lovely, friendly man. I always like it when he makes the call. Thanks Jorge for doing the work on the rain😺
Cassandra Myer
6 days ago
Jorge Torres came got my unit up and running in no time.Took the time to explain what was wrong and what needed to be fixed
Benny Ortiz
6 days ago
Great service! Duane explained everything so very professionally. Also Jaysen work was very well, he has my AC system purring like a cat. Great work ethics. Amazing worker.
Jessica Vazquez
6 days ago
Doug was awesome. Kevin trainee was trained gr8 Both guys were professional And polite Introduced themselves. Wore shoe coverings on feet when in house. Cleaned up after mess. They were kind, polite and very knowledgeable and professional. Very happy with the work.
Patti Wright
6 days ago
Perfect service by Doug and he had trainee. Both were professional and polite and knew what they were talking about. Very satisfied
Patti Wright
6 days ago
Technicians were on time and very professional got right to doing the job of cleaning the ducts and Ac vents. Roger and Mickie are truly assets to your organization.
Alvin peterson
6 days ago
Anthony brought our general back to life. His service from start to finish was superb. Would recommend Mac 5 five stars 🌟
Donna Acquafredda
6 days ago
We had an issue with our electrical panel and called Mac 5 Services l. They came out promptly, diagnosed the problem, and fixed it efficiently. Very professional, knowledgeable, and left the work area clean. Highly recommend their services.
Rosa Sanchez
6 days ago
The technicians and service provided were exceptional. Carlos and Dontae executed their tasks with professionalism and delivered high-quality service.
Mitchell Goss
6 days ago
I had a great experience with Jorge Torres. He was professional, courteous, and extremely knowledgeable throughout the entire service visit. He took the time to explain the issue with my AC system, answered all of my questions, and made sure I understood what needed to be done. Jorge worked efficiently, paid attention to detail, and demonstrated a high level of expertise. Most importantly, he was honest and respectful, which made me feel confident that my system was in good hands. I truly appreciate his hard work and dedication to providing excellent customer service. I highly recommend Jorge Torres to anyone in need of HVAC services.
Aristina Blanchet
6 days ago
I'm adding the full name of the disposal installer from Mac 5 Plumbing and Heating. DARION MYLES. He did a superb job installing my new garbage disposal! Darion did a great job installing a new gargage disposal. He was very efficient and had a pleasant personality. Since I've had recent shoulder surgery, he offered to take the old one and take it out to my receptacle in the shed. He also was very neat and did not leave any leftover mess for me to clean up. I'd say he's a keeper for MAC 5. (Give him a good bonus for traveling all the way to the East coast from Orlando daily...that's a lot of gas!). I have a Mike Holmes home warranty so I did not pay Mac 5. My new disposal runs great. Thank you Darion and Mac 5! Darion' full name is Darion Myles. He did a great job
Shelley Thibedeau
7 days ago
Howard did an outstanding job installing our water heater. He arrived on time and took the extra effort to test the system and explain all the heater functions. Great work!
Kurt Hall
7 days ago
Howard was very helpful. He provided options for my service and explained the pricing upfront before any work was done. He completed the work quickly. He was also very friendly.
Mathew Rea
7 days ago
Excellent Service and explanation of needs for my home soon! Thank you all!
Sheila Elizabeth Ann Stillie
7 days ago
Was very pleased with the service from Jorge Torres, getting my system functioning again and resolving one of the ongoing issues I was facing. I'm cooler already, thanks so much!
CJ Kongsjord
7 days ago
Sheldon was prompt, polite, knowledgeable and let me know how i can best keep my equipment going strong between tuneup!
CJ Kongsjord
7 days ago
Mike wright arrived on time
Scott Guenthner
7 days ago
He did exactly what we wanted him to do. Excellent work.
Mark Mayfield
7 days ago
Derrian was a great.representative of company. Great i formation. Thank you for airing him.
Aurea Rivera
1 week ago
Very professional, responsible on time. He did everything to my expectations. Mike Campion was patient and answered all my questions. Definitely recommend Mac Services.
Linda Aponte
1 week ago
Great experience working with Michael. After a thorough inspection, he patiently walked me through the condition of my HVAC system and ducts. He listened very carefully to my needs and presented 3 plans of action he would recommend to make my system last longer and efficient. The plan I picked was the least expensive, but I received immediate results. No high pressure sale, just true facts.
Wayne Floyd
1 week ago
Mike came in and helped repair a leak for us
Alex Kulsa
1 week ago
Mike came on short notice on a Sunday and helped with a root cause investigation for a flooding incident. He recommended a follow up that we agreed with to help ensure it doesn’t happen again. Mike is a solid professional with deep expertise and knowledge.
Tom Tyler
1 week ago
I needed to have a small transformer changed out for my doorbell ring doorbell and ring had also provided something to go in where the door chime was. Jackson came over and did just what I needed. He was very professional very courteous. He also pointed out some things that we need to fix that I couldn’t do right now, but I appreciate him pointing those out cause it will need to be done. I can recommend this company wholeheartedly.
Wayne Weeks
1 week ago
Doug and GREAT- he explained everything he was going to do to install my microwave, The work was done quickly and professionally. After the work was done. He cleaned up and it was like he was never there. I would highly recommend this company for any work you may need to be completed
Susan Magee
1 week ago
Mike was great. He took the time to evaluate what was wrong, clearly explained it and my options and then got everything working again in short order.
Jen Rother
1 week ago
Chris Pena finally resolved a chronic issue with our A/C that could have been a result of a problem left behind by the original installer or by a previous service tech. He was very knowledgeable, helpful, and patient. Absolute 5-star rating for Chris! But... will be following up with management about why this problem took visits from multiple service techs before one was sent who could address the issue.
Jason Asbell
1 week ago
Mike was amazing! Very thorough and detailed.
Crystal Laury
1 week ago
Arrived same day. Took care to fix everything as stated. Very good work,very personable ,and professional. Thankyou
Junies770 Stojkovic
1 week ago
Thank you Mike for coming out! It was a pleasure to have you and program the azure universal motor
Lyndeliz
1 week ago
Darion Myles was GREAT! He came out on his day off (Late Friday) and found the issue, arranged the needed and possibly needed parts then came back early Saturday morning and made all the needed repairs so we can get our new appliances installed today.
Charles Halley
1 week ago
Mike was my HVAC technician today, he was very transparent and easy to talk to, he did the required maintenance work swiftly, and possibly saved me a great deal of time and money.
tristanator
1 week ago
Both times he has been to the house he has pointed out the incompetence of the our builder Price Family twice. This time was an improperly installed and lose outlet.
Mr Tate
1 week ago
Michael was super professional and courteous. He was able to explain and handle our UV lamp replacement very quickly, while also tightening up our A/C system to be sure it runs efficiently. He also made sure we were pleased with his work and made sure he left our home very clean. Thank you for hiring him!
Abbey Kessman
1 week ago
From the moment their technicians arrived to the end of our services, Ryan and Howard provided excellent workmanship, knowledge of how to fix our issues and top notch customer service. The receptionists are polite and professional, too! Mac 5 Services puts the needs of their customers first. Highly recommended.
Jason McGuire (Jay)
1 week ago
Jorge was great. Showed up quickly, was polite and efficient. Ac is back up and running before a very hot weekend.
Stephen Long
1 week ago
Mike W came out did an excellent job of explaining everything in detail. Worked out a price we were comfortable with. Second tine we've used Mac 5 services. Highly recommend.
Miguel Alejos
1 week ago
Kinsley was very professional and had a lot of great knowledge and information about my ac unit. Took care of my issue and did what he could to help prevent more issues in the future.
Michael Gallo
1 week ago
Ryan was very polite, professional and knowledgeable. He presented us with several options that we may need in the future. Couldn't be happier with the work preformed and the end results turned out better than when the house was built 3 yrs ago. Highly recommend him, will ask for him by name should the need arise.
Gary Rolfe
1 week ago
Jorge was very professional and explained everything clearly. He was very honest and knowledgable. I would highly recommend.
Hugo
1 week ago
I had a great experience with Robert when he came to fix my plumbing issue. He was extremely knowledgeable, professional, and took the time to explain everything clearly. Robert was also very kind, courteous, and genuinely helpful throughout the entire process. It's not often you find someone who combines technical expertise with such excellent customer service. The repair was completed efficiently, and everything is working perfectly. I highly recommend Robert to anyone needing plumbing services!
Kirsty Stewart
1 week ago
Jonathon Frazier - very competent, friendly and professional employee!
Dzmitry Matkouski
1 week ago
Doug was very prompt and explained his findings without being excessively pushy in doing additional work.
Kim Nickerson
2 weeks ago
Technicians were on time and very professional got right to doing the job of cleaning the ducts and Ac vents. Roger and Mickie are truly assets to your organization.
Alvin peterson
2 weeks ago
We had Dontavios come out and he did a great job working on vents in hvac. Thank you
Charity Huizinga
2 weeks ago
Jackson was very professional and very personable and courteous. He pointed out a couple of electrical items that we need to remedy soon. I will be using Mac 5 for the upcoming jobs that need attending.
Wayne Weeks
2 weeks ago
Doug was excellent and Tyler . They were professional and completed a complicated installation with good humor and I will definitely recommend this company for all electrical work.
Susan Magee
2 weeks ago
Very professional and fast and efficient
Colin Christopher (UBaba HT)
2 weeks ago
Anthony installed a fan/light for me today. Rewiring was required. He a did a great job. Very professional and courteous. He was is neat. The work area was cleaned up prior to leaving. Thank you.
Audrey Tiwari
2 weeks ago
Very thorough, professional, and does a great job.
Vicki Miller
2 weeks ago
Ivan was professional and very knowledgeable about electricity and current code and safety measures.
Kathryn Adams
2 weeks ago
Communication was great. They followed up and earned my business. Kenny did a great job with the electrical panels install. We are very happy with the results.
Richard H
2 weeks ago
Anthony came out quickly professionally and replaced smoke detectors without an issue at my mom’s house.
Marina Saad
2 weeks ago
He came to resolve a stopped waste issue. Have had this issue before, he resolved the and suggested remedial course to prevent this from happening again, God willing.
Bruce Long
2 weeks ago
Darrion n Tyler showed upto assist me with great attitude n did great job keep the good work Way to go Mac 5
Toby Hanks
2 weeks ago
Chris was awesome. He fixed my problem and it didn't cost me an arm and a leg LOL
William Holt
2 weeks ago
Installed an electric vehicle charger as you would expect from a professional.
Carol Gary Halverson
2 weeks ago
Great Service answered all our questions completely...Mike was Top Notch Thanks AAA +++
Blanche GiQuinto
2 weeks ago
I have used them for a few years now. They are prompt, and do a great job. Yesterday I had tech Michael who told me each thing he needed to do every step of the way. Michael was beyond respectful & polite as can be. Every tech I ever had come out was nicer (if possible) than the last! Thanks Mac 5!!!!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Laura Gallucci
2 weeks ago
Doug and Mike were great. Service quality is awesome always.
Brad Stephens
2 weeks ago
Jackson A was professional, courteous, and knowledgeable in his electrical trade. Very informative and explained my options for my electrical needs. Outstanding work on installation of 80Ka surge protector. Excellent experience with MAC5 having professional individuals in the trade. Great job
john santiago
2 weeks ago
We had several plumbing issues that needed addressed. Mac5 sent Derrik to do the work. He put on shoe covers before entering my house to ensure my floors stayed clean. He was very professional and personable. He took care of all of our issues in a timely manner and inspected everything multiple times to ensure quality. I wouldn’t hesitate to have Derrik handle any future plumbing needs.
Amparo Champ
2 weeks ago
Technician was very courteous and knowledgeable.
Tim Hannan
2 weeks ago
Very courteous, professional job done
Robert Thomas
2 weeks ago
Thanks Johnathan Frazier for you quality time and taking the time to help us find a solution for our Air needs
Ashton Sillito
2 weeks ago
Experienced service, precise, concise handle with the utmost courtesy and respect. Anthony is truly the definition of professional.
Jeff Odean
2 weeks ago
Excellent work on time gave me a quote and did the work. I would recommend.
tammie sanders
2 weeks ago
Mike did an amazing job explaining what he was doing to make this repair very professional went above and beyond my expectations would recommend him every time
Norman Doucet
2 weeks ago
Mike did a great job. Ran diagnostics through everything that he had. Explain to me in detail what needed to be done. With the diagnostic returned
Michael Bianco
2 weeks ago
Christopher P, was outstanding and went above and beyond in resolving and fixing the HVAC clogged condensation line. He was professional, courteous, knowledgeable in his profession. Very patient and thorough in resolving the issue at hand. Well done
john santiago
2 weeks ago
The entire process from Star Trek finish was just amazing. George came out on Saturday evening. He was great. We agreed to a price signed the contract and by 5 PM on Monday. The install was complete. Luis and Isaiah the installers were absolutely the best. I highly recommend this company and will never use any other company except Mac.5
brad poulsen
2 weeks ago
Fantastic service! Transparent about what part we needed replaced. Thank you!
Hannah Knecht
2 weeks ago
Jorge was awesome and it's his kind of customer service that keeps us so happy with MAC 5.
Damian Knecht
2 weeks ago
1 st class service and workmanship
Tom Meyer
2 weeks ago
Jorge was extremely professional, did a great service for a clogged drain line for our new AC unit, highly recommend them and the company Mack five
Corey Miller
2 weeks ago
Clinton and Anthony arrived at my house on a Thursday morning to re-pipe the entire house and replace the water heater, as I had a leak in my slab. They told me they've been working together for five years as a team, and it was pretty obvious that they knew what they were doing. They worked independently most of the time, they were efficient and knowledgeable, and finished the job in about five hours. Kudos to these two young men for doing such a good job!
Art
2 weeks ago
Roger and crew took care of our A/C installation and stayed later to make sure everything was in order before leaving. Greatly appreciate your crew and services!
Kayla Watson
2 weeks ago
Jonathon Frazier worked on our condenser and he was fantastic! Super friendly and worked diligently till the job was finished. A reliable employee of Mac 5.
Fantango
2 weeks ago
I was going to replace the toilet valve on 2 toilets inside the tank when I discovered that the shut off valve was leaking on one of the toilets and needed to be replaced. I called MAC5 and they sent my technician Brad. Brad was fantastic! Professional and polite and provided an estimate before doing any work. This put my mind at ease as I knew there would be no hidden costs. Brad completed all the work and I am extremely satisfied with the service. I will definitely be using MAC5 again! Highly recommend.
John Bonsignore
2 weeks ago
Derrick is the tech who you should ask for when you call for service
Gary Inman
2 weeks ago
Excellent
Patricia Sboto
2 weeks ago
we had a last minute request in the late evening, our AC went out on a warm night and I’ve got huskies in the house and they accommodated quickly and had someone out within an hour or so. Jose was great and extremely helpful and cleaned our lines out quickly!
Ray Clennell
2 weeks ago
They came right away and did a very quick but excellent job
Lori Hawkins
2 weeks ago
Great service by Mike C. Explained everything and honest with what was going on.
Ed R
2 weeks ago
Mickey and rodger were amazing
Lorenzo Collins
2 weeks ago
Roger and Mickey we’re amazing on our ac install and duct cleaning
Angelina Edwards
2 weeks ago
Roger and Mickey we’re amazing
Charlene Sigafoos
2 weeks ago
Camden and Nasir was phenomenal at explaining what was wrong with my electricity and rapidly revolving the issue. Jonathan and Duane were efficient and knowledgeable with the HVAC systems. This crew was awesome and friendly. I've used Mac 5 in the past and will surely utilize there services in case it's needed.
Cynsere McCarty
2 weeks ago
Great and quick service! Fast and friendly service. Camden and Nasir was awesome with our electricity. Jonathan and Duane was also awesome with repairing and replacing out A.C. unit! We tell everyone about your services because you're awesome folks!
Kayla Watson
2 weeks ago
Doug was very thorough and took his time reviewing all the options with my husband and I. We have not had any work done yet as we are reviewing our options but the customer service is 5/5!
Ramos Family
2 weeks ago
Thanks to JJ in a pinch!! Home inspector tells me that we need electrical issues repaired and I am closing in five days! Called MAC5 and they were here today and fixed the issues. Not we will come by next week, was here in 2 hours and successfully did the work. Buyers will have MAC5 number on all the major appliances if they need service in the future. Thank you JJ and MAC5
larry leavitt
3 weeks ago
Robert was very professional and was able to solve my plumbing issue promptly. He shared his knowledge of why I was having a problem and options that could prevent the problem in the future.
Mary Ussery
3 weeks ago
Kenny was very knowledgeable, professional and courteous. He and his assistant were able to explain and handle our upgrade very quickly. He also made sure we were pleased with his work and made sure they left our home and yard very clean. Thank you for hiring him!
Abbey Kessman
3 weeks ago
All work was done efficiently with explanations along the way.
Roz Mestre
3 weeks ago
Howard was very knowledgeable and pleasant to speak to. Did a great job with scoping of the drain gave me a lot of good information about that whole system. It was a pleasure to work with him
David Estes
3 weeks ago
Everyone has been super terrific. Nice, patient, understanding and great personalities. They both did an excellent job addressing and fixing my electrical issues. So happy I signed up for service plan. I intend to have more services covered by them
Dawn Ammirata
3 weeks ago
Jackson was very helpful with the A/c he helped explain the problem and gave me multiple options and payment plans to get it fixed and to be done in a safe way
Sandra Moore
3 weeks ago
I ordered a new dishwasher, but found out it was straight wired & I needed to either do the same or get an electrical outlet installed. I opted to straight wire it after going over my options with Anthony. He preceded to wire the dishwasher & get it set up to be used, so now everything is fine thanks to the good job Anthony did. Thanks
Bill Fairchild
3 weeks ago
Kurtis W is very knowledgeable, professional and he completed several electrical jobs for us. We really appreciated his attention to detail. He went above and beyond to make sure we were happy with all the jobs he completed. Highly recommend him for your next electrical job.
Jim LaPenta
3 weeks ago
Jorge Torres was amazing he took his time and did a full maintenance. Get me and family for the summer. Highly.recommend. Mac 5! And ask for Joege Torres hvac needs Orlando area. Thanks JT🙏
Debra M
3 weeks ago
Derek inspected our plumbing, hot water heater and replaced our garbage disposal. Derek explained everything he was doing and completed the jobs in a very timely fashion.
Rebecca Inman
3 weeks ago
Jackson was very professional and explained everything in detail
Angela Jenkins
3 weeks ago
Jorge's service and professionalism was outstanding.
Maria Ufret
3 weeks ago
Jonathon was very professional and polite and did a great job getting our a/c back up and running!
Joseph Novel
3 weeks ago
Mike C
Shem Malmquist
3 weeks ago
Excellent service!!! Micheal Campion was exceptional- great and friendly fast service- highly recommend! 🤗
Anneli Hurley
3 weeks ago
Tim did an amazing job explaining the issues with the AC system! Highly recommend! 🤗
Patricia Edmond
3 weeks ago
Darion was beyond respectful, professional, quick working, effective, and personable. We needed some plumbing fixed in our home in the middle of a family health crisis and Darion understood and came to the rescue. If you have Darion as your plumber you are lucky.
Fiona Kearns
3 weeks ago
Very knowledgeable, friendly, and competent. Five stars from this very satisfied MAC 5 customer!!!👍🏽👍🏽👍🏽👍🏽👍🏽
Rene Lewis
3 weeks ago
Jonathan was phenomenal! Truly exceptional service tracking down an issue that had driven up our AC bill 50%. Because of his quick assessment and confident troubleshooting we will be switching from our current AC servicing company to MAC5 today!
Susan Martin
3 weeks ago
Excellent service
Donald Scott
3 weeks ago
Anthony was very helpful and professional. I had to order parts and he came back a few days later once the parts were delivered.
spydergtcv1
3 weeks ago
Mike was the best!! He really did a great job!
Harrison Itkin
3 weeks ago
Wow wow wow!!! MAC 5 is the greatest . They showed professionalism, compassion, integrity, honesty and beyond. The price it is just right. Thank you MAC 5, Brad and Ryan.
Kathy Garcia
3 weeks ago
Initial inspection of sewer system and plumbing . Ryan was the plumber technician. He was EXCELLENT! Very thorough and comprehensive. He also explained everything clearly and made recommendations. Would definitely recommend MAC and will definitely request Ryan for future plumbing needs! He was a true professional!
Daniel Ober
3 weeks ago
Mike did a fabulus job.
Gustavo A. Maturana
3 weeks ago
Great attitude and service
Michael Hanley
3 weeks ago
Prompt, efficient and courteous.
Bob Loring
3 weeks ago
Outstanding experience with Mac5! From start to finish, the service was exceptional. A special shout-out to Michael and Christopher, who were absolutely incredible to work with. Both technicians were professional, punctual, highly knowledgeable, and genuinely committed to making sure everything was taken care of the right way. What really stood out was how far they went above and beyond to ensure we were completely satisfied. They took the time to explain everything clearly, answered all of our questions, and approached every part of the job with expertise and attention to detail. Their professionalism and customer service are second to none. Michael and Christopher are a huge asset to the Mac5 team, and their dedication to excellence is exactly what every customer hopes for when hiring a service company. If you're looking for a company that truly cares about its customers and delivers top-notch work, Mac5 is the one to call. Highly recommend!
Valerie Maldonado
3 weeks ago
Howard was great! He quickly resolved an issue that had become a headache and helped with something my Airbnb landlord didn’t seem interested in addressing. Very friendly, professional, and helpful. Thank you for such a fantastic job!
L K
3 weeks ago
Chris is a hard working and diligent man who went over and beyond to replace and update our electrical panel, ground us outside, and run a dedicated line out to our Florida room for our new sauna. This included crawling through a very narrow attic space to reach the correct location. And he didn’t complain once, remaining very caring and positive. Chris returned the next day to label the fuses. Always on time and professional. This was our first introduction to Mac5, and made us feel comfortable to use them for other needs as they happen. Thanks, Chris!
Peggy Fike
3 weeks ago
I had an excellent experience with Mac5, especially their technician, Michael. From start to finish, the service was timely, professional, and exceeded my expectations. Michael was knowledgeable, courteous, and went above and beyond to make sure everything was handled properly. The level of customer service was outstanding, and it's clear that Mac5 truly values its customers. I was so impressed with the quality of service that I decided to sign up for their annual membership. I highly recommend Mac5 and Michael to anyone looking for reliable, professional service.
Valerie Maldonado
3 weeks ago
Mike
Louis Belance
3 weeks ago
Christopher Pena is an absolutely magnificent employee. He was so knowledgeable, thorough, honest, sincere and helpful. He was able to diagnose and resolve my AC problem with so much efficiency and confidence, my stress instantly decreased!! Christopher is an extremely kind and considerate human being. I HIGHLY recommend him.
Gillian Mayson
3 weeks ago
Jorge is amazing. Very professional and tthorough
Katherine Gaines
3 weeks ago
Technician Torin was absolutely amazing. He was very helpful with explaining the different options to take cares of my problem as well as going over the payment plans. Highly recommend this young man for all your problems. Definitely excited for this plumbing upgrade!!!
Cynsere McCarty
3 weeks ago
Mac 5 put up a light ceiling light for me in my living room. They did a fantastic job and they were so pleasant. Thank you Mac 5
Delores Miller
3 weeks ago
Mike did my AC maintenance today and he was very nice and informative. He was great! 😊
Juliann Wilson
3 weeks ago
Amazing service provided by Mac in particular their tech Anthony D. Was punctual honest and completed the installation for my car charger efficiently and quickly
Evette Saad
3 weeks ago
J.torres Llegó a tiempo. C presento muy professional. Me enseñó la agenda. Y el processo muy organizado. Me explico con paciencia muy recomendado llamen a Mac 5 pregunten x Jorge. Hvac
Elia Cordero
3 weeks ago
Mike did a great job diagnosing the problem and took steps to temporarily repair the AC so it would cool over the weekend while waiting for parts to arrive.
Skip Morina
3 weeks ago
Jackson did an outstanding job installing a NEMA 50a outlet in my garage. He also made measurements of my electrical system before starting the job that were helpful in assessing the construction work. Very satisfied with the care he showed for my new home. Would definitely recommend his service and Mac 5 for electrical work. Great Job, Jackson!
AidaTax Moreno
3 weeks ago
Ryan is very customer service oriented and very thorough with the job. Thanks!
Calvin Foster
3 weeks ago
Jahmeel and Jonathon did a thorough inspection
Joel Sanchez
3 weeks ago
Jorge Torres did a good job
Daniel Mcneil
3 weeks ago
I’m INCREDIBLY grateful to Mac5 and their HVAC specialist Chris who helped me in such a friendly & efficient manner! We had a simple, almost silly issue with our thermostat & it was solved. I highly recommend them! Mac5, you have a stellar gentleman in your corner!
Emily Moser
3 weeks ago
Torin was great with communication throughout his appointment at our rental property. The service was fast and efficient. We will definitely choose this company again!
Jenna Fisher
4 weeks ago
Vincent and Bradley technicians with Mac 5. Are really experience plumbers and good at there work, very respectful and made re-piping my home seem so easy. Giving me a total peace of mind.
Shelly Mathueine
4 weeks ago
Kurtis was great. He explained all my questions and did an awesome job. I highly recommend him for services. I will be asking for him if i ever need Mac 5 Services again.
Nikki Hair
4 weeks ago
Frank fixed my wall and it looks amazing. I appreciate his attention to detail and time he took to make it match my wall😊
Deanna Guerrero
4 weeks ago
Jackson Avey came out and gave us an estimate on changing out our service outside he was very thorough through his evaluation and gave me multiple estimates on what needs to be fixed and explained what was actually going on. Highly recommend him for any electrical issues
Annie Buoy
4 weeks ago
Jorge Torres was great! He was knowledgeable and got the job done quickly.
Colton Emmons
4 weeks ago
Really processional, honest and efficient
Kaymen Lewandowski
4 weeks ago
Jackson was very friendly and thorough.
Jorge Camacho
4 weeks ago
Mike W. provided excellent service. Explained all the options thoroughly to handle my plumbing issue and the team sent out was very professional.
Josh Mercado
4 weeks ago
Les dejamos saber que Iván a trabajado muy bien, es muy atento y un gran ser humano.estamos muy agradecidos. Muchas gracias. Y esperamos que todos los trabajadores de ustedes sean como Iván. Bendiciones
Mercedes Vizcaino
4 weeks ago
Jorge torres did a great job i have peace in mind he explain to me how system works thanks
Nikki Hair
4 weeks ago
Kenny was awesome from start to finish. It was so hot in the garage and he just worked nonstop. He was very informative and pleasant answering all our questions. Couldn’t have asked for any better service on a really big job that requires lots of knowledge.
CAROL DENNING
4 weeks ago
Mike was really great, explained things well and was very through! Super amazing customer service! Thanks!
Jennifer Rothblatt
4 weeks ago
John Rubio (HVAC) and JJ (elec) were simply wonderful. I can't ask for better service or nicer guys. I'm so glad i called Mac-5. I had a concern about an outlet in the house and i needed a quote on replacing my AC system.
Dr Donna G MD
4 weeks ago
Roger is very friendly and professional he takes the time to explain everything
Jane Dos Santos
4 weeks ago
Mike and George were great! They were both so knowledgeable and showed us what needed to be done and answered all of the questions we had. Mac5 will continue to be our choice for all of our hvac needs
Christopher Ayers
4 weeks ago
Great service Duane Petty & Christopher Pena were extremely and very professional
clelia tenicela
4 weeks ago
Jorge tirees did an Excellent job and is very 👏 👍 knowledgeable about his work.
Jeff Attaran
4 weeks ago
Jonathan arrived quickly and got right to the issue and fixed it within an hour
Frank Vingiano
4 weeks ago
Had Mac 5 service come repair a leak in my kitchen sink which turns out to be that I needed a new faucet anyway the mechanic that showed up Ryan Rivera was excellent job very professional very polite cover shoes with the booties did not have the faucet on the truck the correct one went to go pick one up and he stayed until he got the job done
richard yodice
4 weeks ago
Mike C and John R were awesome! Super helpful and insightful about what needed to be fixed.
Matthew Pablico
4 weeks ago
Jonathon F. was punctual, professional, friendly and knowledgeable.He figured out the problem, let me know what was wrong and fixed the issue in a timely manner. I had left an online message, Memorial Day afternoon, received a call by 8:00 the next morning from the office and had the technician here by 10:30 am to repair my air conditioner.
Donna R
4 weeks ago
Tech was very professional and knowledgeable! Repaired my issue in a timely fashion
Ted Brown
4 weeks ago
Kurtis W was the electrician who responded, and he went above and beyond to take care of my electrical needs.
Andrew Oliver
4 weeks ago
Great service. Explained everything. Very professional. Mike was excellent
Richard Miller
4 weeks ago
Vinny and Bradley did an amazing job. Got the job done quick and left the home cleaner then when they arrived. I will be recommending them to anyone that needs anything installed.
bradley D
4 weeks ago
Kinsley, was the prime example of the reason I do business with Mac 5, and will continue to do business with them. He was sent out as a follow up from a previous tech that left a bad impression. He came out did his job, was able to explain what he did, and left me feeling like I was completely taken care of and informed. This is also an example of a company that makes things right, HVAC manager Brian, took my call, listened to my concerns, and sent a knowledgeable tech to take care of it.
Scott Lowe
4 weeks ago
Wonderful service. Jackson is amazing!!!!
Doggie Care
4 weeks ago
Great experience! Anthony D. helped move outlets for our TV mounts and did a fantastic job. Everything was done professionally, neatly, and exactly where we needed it. He was punctual, efficient, and easy to work with. Highly recommend!
Katlyn Bassell
4 weeks ago
Andre did a great job explaining everything and subsequently getting the work done.
KEVIN RANDOLPH
4 weeks ago
Honest friendly gave options to choose I recommend
Jane Dos Santos
4 weeks ago
Will definitely suggest Mac5 to friends and family. Christopher was very professional and quick.
Oscar Garcia
4 weeks ago
Donte did an amazing job. Five star service and great customer service. This was warranty service for a new HVAC unit .
Alice Hurst
4 weeks ago
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