Reviews

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Homeowners across Central Florida depend on Mac 5 Services for reliable plumbing, HVAC, electrical, and drain solutions, and their feedback tells the story best. Our team works hard to deliver five-star service on every visit, and we are proud to share honest reviews from customers who trust us to care for their homes. Explore real experiences from families who value fast response times, friendly technicians, and workmanship that stands the test of time.

4.8

Based on 2556 reviews

Doug is a solid, honesty individual. He is exceptionally knowledgeable and made me and my family feel at ease. I had issues with my power going out, turns out my electrical box is now a fire hazard. He worked with me and was able to help us. I look forward to working with him and the team.
Jacquelyn Sullivan
4 days ago
Honest guys. Mike was extremely helpful during the diagnostic process. Would absolutely recommend to a friend/family member.
Rob Carson
4 days ago
Took care of our AC and made sure all things were working properly
Dana Scott
4 days ago
Very polite and knowledgeable. Explains what needs to be done very well.
Jim Korp
5 days ago
Very good experience . Everything went well.Very happy with service . Would use again,But I hope not right away! Thank you.
Judy
5 days ago
Josh P saved our butts today! After a part literally exploding and hitting the fan, he was able to quickly come out and get us cooling off again in no time!!!!
Ashley Banks
5 days ago
Robert and Eric were very knowledgeable and pleasant. They found the issue and explained all of the next steps. I would absolutely recommend them and Mac 5 services
Karl Brenton
5 days ago
My experience was absolutely above excellent. Michael Campion was absolutely brilliant, knowledgeable, caring, did excellent work. Mac 5 is an excellent company. I’m sticking with this company. John Thank you so very much.
Hillary Evensen
5 days ago
Chris came to fix my AC issue today. He did everything to make sure all is in good shape. He even corrected the wrong time, date and year on thermostat screen. We really appreciate his professionalism. He's the BEST!!!
Highly recommend.
BXC new
6 days ago
I’m time. Extremely efficient and a very nice person
Bill
6 days ago
Scott was incredibly patient and resourceful when my a/c had a severe blockage. He left it as good as new! Friendly and respectful, thank you.
Stephanie Martinez
7 days ago
Mac 5 Services responded quickly to a call I made on a Saturday morning. Nate was an excellent technician who provided excellent repair service.
Jojo SM
7 days ago
Micheal was very professional and curious.
Jonathan Vandewater
1 week ago
Michael Champion did a great job!
Tabytha Vandewater
1 week ago
Mike was amazing and got my problem fixed and was excellent to work with!
Rochelle Stone
1 week ago
Ivan was awesome such attention to detail and professional throughout. I would definitely recommend this company if all the employees were like Ivan.
Vincent DeBusk
1 week ago
Mike did a great job and cleared out some severely blocked AC drains!
John
1 week ago
Amazing service. Very professional and friendly.
neil Westfall
1 week ago
Robert and Eric did a terrific job taking care of our plumbing needs today. They explained everything so we knew the plan in advance-there were no surprises.
Ginger Macdonald
1 week ago
My tech, Chris, did a good job. He listened to my concerns and answered all my questions. He was helpful and patient. Thank you Chris.
Donna Chandler
1 week ago
Mike from MAC5 is number 1. He knows what he’s doing
Mike Led
1 week ago
I've worked with Mac5 in the past and their techs are always great. This time, they came by for a plumbing inspection and they sent Michael Wright. He was awesome. He talked me through a cautionary tale on my 2007 water heater 😬 and showed me some options for replacement. He wasn't pushy or obnoxious but he stressed that I should keep an eye on it. Great attitude and wealth of knowledge
angaritag
1 week ago
I had a great experience with John Barko who came out to address my issue and concerns. He was professional, knowledgeable, and took the time to listen and thoroughly explain everything to me. I really appreciated how he made sure my concerns were addressed and that I understood what was going on. Excellent customer service and a job well done!
Lauren Duke
1 week ago
I asked for an estimate of work needing to be done ..received a very through exam and review and a very fair price.
Nancy Martin
1 week ago
Doug was an excellent technician med that explained the shortcomings of the electrical system. He was friendly and helpful throughout the whole process.
Vickie Johnson
1 week ago
Both techs from this company were knowledgeable and friendly. Initial tech pointed out an issue my previous company failed to disclose after multiple visits. Customer service friendly and responsive and worked in a timely manner.
Matthew Charron
1 week ago
Very friendly and knowledgeable. Thank you.
Donna Chandler
1 week ago
Mike was very intelligent and a wonderful worker and easy to ask questions to great having them work on my unit ac unit
William Michaels
1 week ago
Joshua did a great job with our ac unit! Thank you!!
Ashley D
1 week ago
Very knowledgeable and professional.
Carlos Caraza
1 week ago
⭐⭐⭐⭐⭐

Jackson came to my house to fix my smoke detectors. He was fast and efficient. Got the work done super quick and explained everything very clearly. Definitely would recommend jackson for any electrical work and mac 5 for any home repairs!
Deb Mack
1 week ago
The electrician that came out was excellent, knowledgeable and very nice to go the second mile in helpfulness and advising us. A big thank you to Kevin Keith!
William Carpenter
2 weeks ago
Ryan saved us, the roofer didnt even get on the roof or in the attic.
Ryan ran water on the roof and went back in the attic to see the water pouring in.
Chris Cox
2 weeks ago
Izaiah to the rescue ! Great job, professional & courteous. Thank you Mac 5
Cheryl Martin
2 weeks ago
I used MAC5 to check for a plumbing leak at one of my rental properties.I received a text with the technician’s name and photo. Robert Bailey arrived early, was professional, thorough and provided a detailed report. He did not find a plumbing (thankfully) but took the time to check for other issues and offer solutions (such as standing rain water near the foundation.). I will definitely use this company again if the need arises.
Lisa Landen
2 weeks ago
Ryan is very Respectful, and courteous professional
Louis Burbano
2 weeks ago
Jackson was a solid professional. He explained everything and then did his job in a professional efficient manner. I would definitely recommend this company.
Thomas Midgett
2 weeks ago
Doug was absolutely awesome! Extremely knowledgeable and helpful. Thank you sir!
Nicholas Paul
2 weeks ago
Torin was able to provide sink repairs that we needed to stop the leaking we were experiencing. He was professional throughout the process and provided more information than what was expected. The only thing I would improve on is providing appointment times but that seems more of a company issue than individual issue. I am busy and not provided a time when services would be available make it hard for me to do anything else. Other than that this company and plumber have my recommendation!
Nomadic Genius
2 weeks ago
Mac5 always take great care of our home. Plumbing electrical and more. Very professional and prompt. Thank you
Michelle Hougland
2 weeks ago
Chris Pena was amazing. He diagnosed the problem quickly and had my AC back up and running in a short time. I am very pleased with the MAC5 team. Highly recommend them for anyone looking for HVAC services and repairs.
Michael Courtney
2 weeks ago
Mike was great and very polite
Sarah Peters
2 weeks ago
Derrick did a wonderful job! He was here for over 4 hours trying to fix a valve on my water heater working with the city of cocoa he was able to have the water turned off and to fix it very promptly and most efficiently.
Elizabeth Van
2 weeks ago
Michael and Josh were great! Professional and knowledgeable, they did a great job.
David Spang
2 weeks ago
Mike was great! On time and great service
Nikolai Balba
2 weeks ago
Roger was fantastic
Aaron Davis
2 weeks ago
Very nice and knowledgeable fix the problem
Michael Scamfer
2 weeks ago
Mike was very intelligent and a wonderful worker and easy to ask questions to great having them work on my unit ac unit
William Michaels
2 weeks ago
He did a great job very professional
Adam Raseley
2 weeks ago
Mike was great
M.C. M
2 weeks ago
Izaiah was knowledgeable and couteous. He answered our questions and got the job done exactly as we expected. Thanks for being on time, professional and treating our HVAC with care.
Kali Mogul
2 weeks ago
Great and awesome work by mike at mac5
Vicki
2 weeks ago
Mike and Josh were professional, knowledgeable, diligent, and thorough with the work. Thank you for being the ones to work on our AC system checkup!
David Spang
2 weeks ago
I got the best quote and quality service. I am very pleased from quote to the finished job. Thank you. Isiah, Triston and George were the technicians that I dealt with and they were very knowledgeable and had great work ethic. Thank you to the office staff for financial, scheduling and stayed in contact throughout the whole work order.
Kathy Tupper
2 weeks ago
Isiah and Triston did a great job on replacing the duct work. They went above and beyond to make sure the ductwork was sealed and secure. They also replaced my electrical box and surge protector. The work was very good and has a real professional finish. When George came out to do our quote, he explained with detail what was needed we were sold on the professional knowledge right then and there. MAC 5 came in with the best quote price out of 4 quotes. Needless to say…….We are very pleased. Thank you to all the technicians and helpers involved. The office staff was very supportive for the financial assistance and scheduling was immediate.
Kathy Tupper
2 weeks ago
Luis is an asset to make 5. His expertise made the job go seamless and quick to make my air conditioner work. Doing the work to the unit has made everything work so much better. Each time I've had them to my house which is many to fix problems with an older house, they've always done an excellent job.
Bonnie Flanders
2 weeks ago
John B was very knowledgeable and professional. He was extremely thorough and explained everything in detail. I am a new customer and I am very pleased with the customer service and professional technician. I will be recommending MAC 5 and John to everyone.
Michael Courtney
2 weeks ago
Luis is tough!! I was very flustered with AC leaking. As soon as he arrived I unloaded on him. He smiled and kept doing his job. He did not have all the parts and pieces parts on his truck, he made a quick run to get them. So far the AC has not leaked. I'm still puzzled why the prep work was not taken care of before the new AC was installed?????
Thank you Luis for your patience's!!
P.S. He did a great job of cleaning after the job was completed.
Jolene Ammons
2 weeks ago
Kevin is extremely knowledgeable friendly fast and efficient!
Cheryl Chapman
2 weeks ago
Francisco gets five stars from us. He explained what was going with the over flow of water. He’s very courteous and professional.
Jolene Ammons
2 weeks ago
John Barko knew exactly what was happening when he looked at the thermostat. My water line was clogged. He cleared that and replace a pan. Very experienced.
Deborah George
2 weeks ago
Mike W. was fantastic. Very knowledgeable and pleasant. I highly recommend him and this company.
Paul Lopiccolo
2 weeks ago
Francisco gets five stars from us. He explained what was going with the over flow of water. He’s very courteous and professional.
Jolene Ammons
2 weeks ago
My experience was absolutely above excellent. John Barko was absolutely brilliant, knowledgeable, caring, did excellent work. Mac 5 is an excellent company. I’m sticking with this company. John Thank you so very much.
Hillary Evensen
2 weeks ago
Great experience and knowledge of HVAC systems! Great explanations on issues found.
Paul Chandler
2 weeks ago
Mike w did a great job 👍
Jackie
2 weeks ago
Roger and Chris worked through the issues, identified the problem and worked diligently to make everything right! Highly recommend!!
Brian Locke
2 weeks ago
Mike Wright was GREAT
Frank Walker
2 weeks ago
Mike W. did a wonderful job.He was very, very helpful and amazing
Oratina Walker
2 weeks ago
Joe was amazing. Would only recommend him from Mac 5 services. He was beyond knowledgeable, passionate, and caring. Thank you
Angie Rueckert
2 weeks ago
Robert is very nice and kind. He responded to our cry for honest plumbing.
Eleana
2 weeks ago
Robert Bailey was very professional and took care of the problem very quickly and explained all of our options that would be good to do for future improvements in our Plumbing situation I highly recommend Mac5 and their employees for Plumbing services
Dan Fiers
2 weeks ago
Awesome very happy
Kathleen Poff
2 weeks ago
Nate Seda was the plumbing technician who worked at our condominium yesterday and today completing 2 challenging tasks - one inside a condo unit and one outside installing new underground piping, etc. He did an excellent job, was very thorough and conscious, knowledgeable, polite and professional. We would be glad to have him work here again.
Robert Grant
2 weeks ago
The two techs (John? & Williqm (2nd day w/Mach5) who trouble shot the system this morning were great! My wife let me know Isaiah, this afternoon, didna great job installing the new drainline run.
Thanks for the quick scheduling responses, timely quotes & great service!
Larry Himes
2 weeks ago
Great communication and was able to fix my issue fast.
Josh “Misty” Hyrule
2 weeks ago
Great communication
Josh “Misty” Hyrule
2 weeks ago
Thanks Mike W.! Great service. Excellent communication.
Jeff Gronosky
2 weeks ago
Very professional, friendly and educational.
Kim Boyle
2 weeks ago
Mike and Josh were very professional and helpful!!! Awesome ! My thx to both.
stephanie clapper
2 weeks ago
Just had a new AC replaced inside and outside by Luis on a Friday. He did an awesome job! He explained everything and he didn’t rushed or seemed annoyed by multiple questions. Would definitely recommend Mac 5.
Jenn Martin
3 weeks ago
Kevin from Mac 5 installed a ceiling fan for me that was a little too big for me to tackle on my own, and he did an outstanding job. He was friendly, personable, professional, and worked quickly without cutting any corners. The pricing was fair, and the quality of his work was excellent. I couldn’t recommend Kevin or Mac5 more. I’ll definitely be using Mac5 again, and if I have the choice, I’ll be requesting Kevin for future jobs. Thanks again for the great service!
Ryan
3 weeks ago
Mike and Josh were amazing! Very thorough and educated us in the process!
Grace Swiatek
3 weeks ago
We had a problem with our GFCI circuit- turns out the main problem was our 40 yr old circuit panel- without getting too detailed, we contracted MAC 5 to redo our panel and update it to handle our needs, Kenny R and his “crew of 2” came out in the morning and had everything taken care of within 5 hours. Kenny ensured all outlets and major systems were performing properly. I cannot recommend Mac 5 high enough for their exceptional service, work and personnel.
George Huber II
3 weeks ago
Mach5 tech arrived on time. He introduced himself and started at the sink the same time I went to explain the electrical issue.
Then we both looked at each other and laughed. I had made an appointment with the wrong tech. What resulted from my mistake actually turned around to be a blessing. First he went out to his truck and spoke to the home office explaining what happened. Second he came back and thoroughly checked out the house’s
plumbing and found that our hot water heater has about an year before it would need to be changed out. Also explained about our pipes being pvc and that the piping from the wall to the heater is brittle and that too would need to be replaced.
I came to trying Mach5 because of Dell. I had a service contract with Dell but between bad customer service with the techs plus not correctly solving the issues I was in search of a better company with respectable prices and great customer service techs when I saw the sign for Mach5.
I will be renewing my service contract for another year and many more to come.
⭐️⭐️⭐️⭐️⭐️⭐️
Catherine Lamm
3 weeks ago
Ryan was so pleasant and thorough in his in evaluation. He sat with me and took his time to explain everything in detail!
sheryl coney
3 weeks ago
Great service would use again
Steve
3 weeks ago
John came to my home now for the 3rd time to do ac repair. He is very efficient and explains everything and shows pictures of what he’s doing. John also made sure we got all the right discounts to make the cost affordable. A+ job from John once again, I highly recommend him.
amalia weinraub
3 weeks ago
Gave MAC5 a chance to do a leak detection. Torin came and did a pretty quick job of narrowing it down to a particular section. Pretty impressed.
Pcbootleger
3 weeks ago
Mike was professional, knowledgeable and kind. He did a great job getting our AC back up and running.
Sandy Criss
3 weeks ago
Derrick was absolutely amazing. He was so knowledgeable and fixed all our plumbing issues. Highly recommend this company
Angela Amy
3 weeks ago
Mike and Josh were awesome
Aaron Davis
3 weeks ago
Mike Wright worked with our budget and got us a great deal on a water softer and a water heater. Also, Vincent Colletti did a perfect install in lighting speed! Bye old crusty equipment, wooooot! ✨✨✨✨✨
Patricia Norton
3 weeks ago
Mike Wright very knowledgeable addressing all my concerns.
Mitzi Hensley
3 weeks ago
MAC5 sent out Doug to address the problem we had with no power to some outlets and a GFCI problem. Doug did a thorough inspection and told us what the problem was and figured out “the bigger picture” with the issues on our GFCI situation and our 40 yr old electrical panel. We opted for a fix that involved replacing the old panel along with our other electrical problems. If MAC 5 can be graded on an overall grade with Doug as their representative, the I would (and did) give it a 5-star review. Doug was polite, attentive, and willing to work with us to give us an affordable solution to our numerous electrical problems.
George Huber II
3 weeks ago
Mike Wright
ted barton
3 weeks ago
Great service
On time and professional and knowledgeable
Brother William
3 weeks ago
All good! Knowledgeable, professional and courteous..and extremely hard-woeking.
Ben Rossi
3 weeks ago
Vincent Victor and Bradley technicians with Mac 5. Are really experience plumbers and good at there work, very respectful and made re-piping my home seem so easy. Giving me a total peace of mind.
Shelly Mathueine
3 weeks ago
Rolando came to do a tune up. He was efficient, friendly, and professional. He made several suggestions that i agreed to
Kevin Kelley
3 weeks ago
JJ was professional, knowledgeable, and kind. Great skills for a successful job well done.
Brandon Derrick
3 weeks ago
Mike installed an ac unit in our very old house. We have radiator heat and ac window units, so there was no duct work. He had to start from scratch and be very creative. He installed a main heat pump unit and 2 mini splits. Now we have windows we can look out of and a monthly electric bill that is less than half what it used to be in the summer!
Great job!
Geraud & Cathy Campion
3 weeks ago
7/31/26 great experience with Mike and Josh. My ac blower motor went out during the day and I was unaware. I came home immediately called them and they got right out here. there’s nothing worse than having an 80° house in the middle of summer. These guys are lifesavers.
James steyn
3 weeks ago
I had a plumber from another company come to fix my shower leak, and he made it worse. He obviously didn't know what he was doing. When he told me he needed to take apart my drywall and charge me $2000, I sent him packing, and hired Ryan from Mac 5 services.

Ryan was super professional, competent, and fun. He fixed it very quickly, and without having to tear apart my drywall. I'll ask for Ryan next time I have a plumbing issue.
Lee Harvey
3 weeks ago
Technician was well-versed knew what he was doing and very helpful.
Lydia Spencer
3 weeks ago
Mr Derrick is a nice guy and very knowledgeable about the problem I have. I refuse the service but I am more aware of the problem thank to his expertise.
Shane Brewer
3 weeks ago
Mike Campion did a great job! Was very professional and transparent about all that needed to be done. Would 100% recommend!
Ellie Y.
3 weeks ago
Mike C. was professional, punctual, and easy to work with. He took the time to explain the issue with my HVAC system, answered all of my questions, and completed the repair efficiently. Everything has been working great since the service. I really appreciated his honesty, attention to detail, and friendly attitude. I’d definitely recommend Mike C. to anyone looking for reliable HVAC service.
Paige Heath
3 weeks ago
Mike Campion did such a great job on my system! 5 STAR EXPERIENCE for sure. As a customer he treated me like family , stayed engaged and always took the time to explain the value behind my buck. It was very easy to follow without knowing anything about the field . True transparency. Would always recommend them ! Thank you MAC 5!!
Versace Pritchett
3 weeks ago
Josh and Michael were efficient and thorough while checking my A/C.
Debbie Coles
3 weeks ago
Mike and Josh did amazing service and really helped me out with any and all concerns I had with my ac system
Raven Ann
3 weeks ago
Thank you Mike and Josh for the great service
Eduardo Leon
3 weeks ago
JJ Erazo was professional, efficient and knowledgeable. I would recommend is services to anyone.
JJ
3 weeks ago
Michael Campion was excellent! He was very professional and explained everything that he needed to do. He helped me renew the yearly maintenance plan and made some helpful recommendations. Michael is very knowledgeable, friendly and extremely polite. Great technician and great experience!
Micki Mishler Oswalt
3 weeks ago
Great experience! Technicians were very experienced. Josh and Mike were very knowledgeable and polite. They offer a great service plan for a good price!
Micki Mishler Oswalt
3 weeks ago
Mike Wright was very good and knowledgeable efficient friendly !
As was as all who were here Chris electrical and Vinny putting in water heater and Mike and with filtration system ! 👍👍👍
Patricia Estok
3 weeks ago
Mike was awesome. Replaced our damaged water pipe after hours and went extra by replacing other parts installed poorly. He was awesome.
Devin Golden
3 weeks ago
John seemed very knowledgeable and professional.
Rob Russell
3 weeks ago
Derrian came out to do a diagnosis of an electrical issue I’d been having with my water heater. He was on time, courteous, professional, and figured out the issue very quickly. He explained everything clearly and gave me multiple options on how I could go about fixing the situation. I can’t say enough good things about this company and their technicians, and highly recommend giving them a call if you have an issue.
Kamini
3 weeks ago
Roger was great! He immediately knew what the problem with the AC was and fixed it in a timely manner.
Aubrey Zazula
3 weeks ago
Erich arrived at my house, on time and eager to get the job done. He sa my Marine Corps sign and aknowledged me for my service. He was polite, professional and conducted the job quickly, professionally and thoroughly. He did a walk through after of the job, showing me everything that was done. After hiring 2 other companies, I am glad I ended with MAC5 as the others did not follow through on their promises. We are customers for life!!!
Ron Torbert
4 weeks ago
We booked an appointment with Mac 5. They sent many emails confirming. On the day of the appointment they notified you by text and use an app that let you know when your technician would arrive. Our technician Mike was very nice and was able to help us find our leak.,we were offered a yearly maintenance program that incorporated our cost for the visit. We were very pleased with our technician and the company.
Maryann Cali-Russell
4 weeks ago
Ivan of Mac5 did an outstanding job with our electrical upgrades. And Mike Wright did an outstanding job with multiple of our plumbing issues.
Mark Mayfield
4 weeks ago
Howard is awesome! He fixed the leak as some of the new piping needed to be changed which he did. Lots of pictures to see the progress and the issue fixed. Howard is very knowledgeable and very friendly. He represents your company in the Highest standards. He makes it comfortable in asking questions. He is a great asset to your company.
tammy petty
4 weeks ago
Anthony was our technician. He was thorough. He braved the elements. Knowledgeable answered all our silly questions and we believe he did a very thorough job. Highly recommend for generator maintenance.
jacque hansen
4 weeks ago
Robert and helper worked great together and got the job in bathroom done quickly and arrived on time with text arrival
Brenda Rogala
4 weeks ago
On time. Excellent work.
Stephen Oliva
4 weeks ago
Mike was amazing
Kai French
4 weeks ago
Very pleasant and informative…Good job.
Norma Puig
4 weeks ago
Professional. Listened to all of my concerns.
Crystal Wilson
4 weeks ago
I use these guys for all my houses! This time I had Mike come out in a hurry to fix a broken a/c. He was on point, professional, knowledgeable about my system, and a pleasure to speak with. Quoted me a fair price. LOVE this company for my HVAC, plumbing.. everything.
christina hicks
4 weeks ago
John Barko resolved the A/C problem in a courteous and efficient manner. I’m grateful for his help. Thank you.
Debra Morgan
4 weeks ago
Chris did a fantastic job installing my new electrical panel. He was very professional and explained what he was doing every step of the way. I highly recommend Chris for any electrical needs
J Frazier
4 weeks ago
Michael C At Mac 5 provided 5 Star AC Service today and went above and beyond to address an entirely different issue not even in his department. Thanks so much!
clarice armstrong
4 weeks ago
Mike was great told me specifically and showed pictures with what was wrong
Mucio Gomez
4 weeks ago
Michael was great, fixed quickly at a great price
donald schaeffer
4 weeks ago
Michael was great, got everything up and running quickly
donald schaeffer
4 weeks ago
Excellent service, great communication, very professional and friendly. Gave us all the information ahead of time so we knew what to expect.
Cindy Foreman
4 weeks ago
Michael was great and professional. Offered a good range of options. Very personable.
Little Spyke
4 weeks ago
Mac 5 company has been great, Christopher Pena came out and checked my AC system and explained everything to me with his tablet photos, very impressive that he took his time to explain the readings and what each one was for. He was curtious and thorough and very respectful, Mac5 is lucky to have him on their team.
greek Kopelakis
4 weeks ago
Doug Barr was our extremely friendly and knowledgeable electrician. I valued his ethical and honest evaluation of our needed repair and future work estimations. Doug Barr gets an honest 5 stars for his dedication to providing quality service and education to his clients. MAC 5 as a company is above par the website is extremely well-tuned, allowing you to schedule service in as little as 24 hours. I scheduled online at 5:00pm for a service call the following a.m., even though the electrician, Doug couldn’t arrive until 5:00pm the day of service it was still worth the patience. The 3-tier options for future work and code compliance are greatly appreciated as well. They conduct a comprehensive evaluation of the electrical system and infrastructure and offer finely tuned third-party financing. For veterans, they also waived the dispatch fee and offered a 10 percent discount. So in my honest review, MAC 5 is changing the game and it’s evident by the 4.8 Google rating. Also, I alluded to the fact that they are family-owned. Doug also offered us an annual membership plan that included electrical, A/C, and plumbing that is going to require a review as it’s exceptional on first presentation in regards to cost vs value. I’m sure it’s designed to establish a loyal customer base and foster new clients and to build future business through retention, future service opportunities for MAC 5 and build trust in service. Overall a 5-star upon first look.
Timothy Young
4 weeks ago
Roger was amazing. So thorough, kind, and professional... a real MVP. Thanks for fixing my AC problem.
Sarah Zarzour
4 weeks ago
Technician Roger was great! Very friendly, attentive. And attention to detail was spot
Stephanie merson
4 weeks ago
Great customer service,Ryan knew his job and had integrity he also helped setting me up for what needed to be done afterwards
Rachid chikari
4 weeks ago
Chris is very knowledgeable he explained everything that he was doing and was very thorough. I highly recommend Chris for your residential electrical needs.
Edgar did an amazing job we is very knowledgeable and works hard to provide professional installation for his customers! He worked long and very hard hours installing our new HVAC system and new ductwork in high heat and remained very cordial throughout the process. Edgar is definitely an asset to your organization who represents you very well!
Donald Stewart
4 weeks ago
John B came and drained my AC line. He was very professional and knew his job well. He also fixed a problem with the original installation,
Bettye Dunham
4 weeks ago
I fight fire with fire. ❤️‍🔥 my smoke detector needed assistance…. I was able to talk about it.. it’s a beautiful creation and his smile showed me how right I was!!! Thank you!!! Please support the second coming of Jesus Christ!!!! I did it!! I did good… no more issues 😂✅
Nicole Lee
4 weeks ago
Great guy, did an excellent job!
Keith Lawrence
4 weeks ago
Very polite, got right to work. Liked my dog.
Kathleen Werbicki
4 weeks ago
Installed air conditioner technician Roger when above and beyond
Barbara Minch
4 weeks ago
Great service , Even better technicians ! Highly recommend going with Mac5 , Carlos Cepeda did an excellent job troubleshooting our a/c issue and helping with advice to prevent further problems !
Mani M
1 month ago
The tech was patient and worked hard to get the job done. He deserves a bonus
Migna Barrera
1 month ago
Great job by Mike
Norma Puig
1 month ago
Excellent service from the technician Darion Myles. He explained everything and take care of all.
Marino Hernandez
1 month ago
Torin and Nathan crushed it. Absolutely consummate professionals cut from a different cloth. Very grateful they came out representing Mac5 plumbing in a major way. The problem was resolved fast, quick and in a hurry. I can’t thank this company enough and both of these techs. They were very respectful and personable and walked me through the questions I had. If you’re in need of plumbing services stop reading and call Mac5 Plumbing now, you’ll be glad you did!
Alejandro Parra
1 month ago
Mike was friendly, helpful, and professional.
Jason Norton (KMLB)
1 month ago
Excellent service. Mike Wright did an excellent job today with pricing and completion.
John Hopkins
1 month ago
Francisco gets five stars from us. He explained what was going with the over flow of water. He’s very courteous and professional.
Jolene Ammons
1 month ago
Anthony Donelson Was amazing! He went above and beyond to solve the electrical/water issue in my kitchen. I had 5 professionals come out who could not solve the issue and he was the first to come up with a solution! He also cleaned up the area very well before he left. I definitely recommend his services!!
Ellie Schuchart
1 month ago
Technician was knowledgeable and friendly. Fixed my problem quickly. Happy with outcome.
Rochelle Stone
1 month ago
Mike was great and helpful
Stephanie merson
1 month ago
Excellent work installing the extension outlet! The installation was clean, professional, and completed efficiently. Everything works perfectly, and the outlet blends nicely with the space for a neat, cozy finish. The technician david was courteous, knowledgeable, and made sure everything was safe before leaving. I highly recommend their service to anyone needing quality electrical work!
Cirilo Quiapo
1 month ago
Kenny as been a great technician for us. We are very satisfied with his professionalism and kindness. To Mach 5, do something good for Kenny. He does the good hard work and he does it well.
Thank you for helping us.
S mm
1 month ago
Ivan Germosen was super great.
Wanda Rivera
1 month ago
Excellent service. We are very pleased with Ivan’s service and dedication.
Jose Martinez
1 month ago
Kenny was a real Professional. On time, knowledgeable, and truly inspiring to guide us through the process and adjustments that needed to me made in securing our Electrical Meter and Box installation. We have other projects that we are going to have Kenny come and complete.
We have Been using Mac 5 lately for all our electrical, plumbing and mechanical work. It’s great to have someone that you can call and feel comfortable with their work and response times.
Prices are great, things everywhere have risen and they try their best to work with you.
Edward
Edward Siegle
1 month ago
Derrik was our tech. Great guy and great service all the way around. Knowledable and really nice
Tommy Tunes
1 month ago
Last night our A/C had issues, and I discovered that Mac 5 has convenient online booking for next day service calls. Today M5 provided service updates until Mike C. arrived around 2pm. Mike listened, checked everything, and provided great service! He got our A/C running again within an hour. Thanks Mike!
Gregory O
1 month ago
David Londino
Aurea Rivera
1 month ago
Mike C did an outstanding job regarding our AC units. He kept us well informed along every step of troubleshooting and repair. Outstanding customer support from Mike and would recommend him for any work, Great service from a very knowledgeable Tech.
Mike Motisko
1 month ago
The team I had throughout this whole process of installing a new ac unit was fantastic. We were able to reach an amount that was comfortable for both sides and the installation was painless. Lewis and Izaiah both went above and beyond and educated everything along the way.
noah keyes
1 month ago
Mike did a great job! He was patient and made sure he had a good understanding of the issue and explained everything to us. He was honest in his recommended path forward and installed good quality parts! Thanks, Mike!
Samantha Rosales
1 month ago
Michael our tech was great and professional
Eileen Moran
1 month ago
Ryan arrived and was very courteous. At first inspection of the damage to the floor he said we should disregard the leak detection and opt for the repiping. Which is what I thought I would need. Upon further inspection of the house and appliances he found I had an AC issue and cleared it. He set me up with a company to mitigate the water damage as well.
I appreciate his honesty and all of the effort he put into fixing my issues.
Sandra Hunt
1 month ago
Robert was very friendly and knowledgeable. He was helpful in getting me information to have the parts covered under my warranty.
Michele Campbell
1 month ago
MAC 5 Services: Plumbing, Air Conditioning Company is very honest, caring and professional! They pay attention to detail and their pricing is fair! Their technician Donald does excellent work and gives VIP Customer Service he does the job right the first time! I appreciate his knowledge, experience and professional skills! I am truly satisfied with the job he did for me and I will recommend him and his company to everyone thanks Donald you are the best!
Jose Rodriguez
1 month ago
⭐️⭐️⭐️⭐️⭐️
Jackson was fantastic! He was professional, friendly, and efficient. He quickly diagnosed and fixed my electrical issues while taking the time to explain everything clearly. I highly recommend him to anyone needing electrical work.
Abby Pollard
1 month ago
Chris Pina was awesome and helpful with getting my AC going. Explained everything and letting me know what my opinions were .
sandra garmon
1 month ago
Jackson Avey was great
Wanda Rivera
1 month ago
Howard was knowledgeable. I highly recommend him.
Shakil Amin
1 month ago
They did a timely and professional job.
Dragon Fly
1 month ago
I am very impressed with Mike’s evaluation of my A/C and how he explains al the details and the problem that the A/C had. I had another. I called MAC5 as a second opinion since the first company repair did not work and I would always have them service my A/C.
Jo'Annette Salas
1 month ago
Prompt same day service. Technician was very knowledgeable explained everything to me clearly and his customer service is what sold me on the repair. Having a employee like him is a company asset.
Mr Mac
1 month ago
Victor was extremely patient and knowledgeable. He is a hard worker and respects others’ property as well. He is personable and does his best to keep the price down.
Jane Bischoff
1 month ago
Chris is very knowledgeable he explained everything that he was doing and was very thorough. I highly recommend Chris for your residential electrical needs.
Donald Stewart
1 month ago
Mike was great! He went out of his way to help is finance a major fix needed to get the AC working again and was so kind and efficient! He did great!
Samantha Rosales
1 month ago
Service was quick. Same day. Diagnosed the issue quickly. Technician JJ Erazo was professional & friendly.
Victor Everhart
1 month ago
Darion Myles was incredibly helpful and great to work with! He came over, diagnosed the problem, and came to fix it the following day. Our problem is solved and we are happy with the results. I’ll definitely be reaching out to him for future needs!
Kelsey Johnson
1 month ago
Nice, on time, knowledgeable, and fast.got the job done. And nice helper.
tony melton
1 month ago
Anthony D was super nice and knowledgeable. When issues arose he met them with a smile on his face.
Gavin Melton
1 month ago
Anthony D came to fix our wiring today and was extremely kind and efficient
Caelyn
1 month ago
Mike was the best
Ann toraya
1 month ago
​I had the absolute pleasure of working with two outstanding professionals from Mac 5 Services today.
​First, Michael Campion handled my AC unit. He was extremely professional, thorough, and made sure my system was running perfectly.
​Second, Jackson Avey took care of my electrical needs. Jackson was incredibly courteous, highly knowledgeable, and took the time to walk me step-by-step through the house while checking my outlets.
​On top of the stellar service, the pricing was very fair, and they even applied a great discount. I had a wonderful experience with Mac 5 and highly recommend both of these gentlemen. An absolute A++ rating!
Kinard Cooper
1 month ago
Mike W. was very helpful and knowledgeable, highly recommended!!! Anthony, Clinton and Frank all did a great job!
Anne M. Richards
1 month ago
Anthony D was great ! Very professional and explained thoroughly
Leah Kamper
1 month ago
Michael Campion did an amazing job and was so patient with my dogs insisting on being his helper.
Dawn M
1 month ago
Mike taught me about AC . Nobody ever teach me how to maintain an air conditioning system. Thank you , Mike.
Shakil Amin
1 month ago
Mike was very friendly and, had answers to all my questions. I will definitely recommend Mac 5 Services to all my friends and family.
Karen Dalbey
1 month ago
Mike Wright had a lot of knowledge, was nice and very professional. Definately would recommend him.
Nicole MaheAlani Reese
1 month ago
Professional, Knowledgeable, Fast, Proficient and No Drama
Kevin Shannon
1 month ago
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