Reviews

Thanks Roger and Jordan!

Carlos was very informative and fixed our problem with ease and helped use figure out the rest of the piping in our house to fix and help us on the price of it as well.

You couldn't ask for a more professional, caring, polite, family owned business. Torin Glover was the most courteous young man I've had the pleasure of working with in years. He also knows what he's doing and does his job A1. I strongly recommend this company to anyone who needs plumbing services.

Exceptional service

Mike wright did a great job fixing my drane and fast recommend

The previous home owners did some dangerous DIY electrical work. They basically put the home at risk of fire. It was assessed, options were presented and he did a total panel replacement, which took a while but well worth the comfort of being safer. Normally it's assessed and a tech scheduled. Not with MAC 5. Once agreed on what should be done, he began work immediately. No waiting days for someone else to show up. Thank you for making our house safer and bringing the wiring up to code. On a return visit, Logan quickly took care of our problem. I'm not an electrician. I highly suggest getting things done by professionals, like MAC 5.

⭐⭐⭐⭐⭐ “Excellent service from Mike Wright Plumbing. The technician was professional, on time, and explained everything clearly. The job was done right the first time at a fair price. Highly recommend!”

We had a solar water heater that gave out during a big freeze here in the Kissimmee area. Jordan explained that it was important to flush your water heater twice a year, which we didn’t know beforehand since we flushed it once years back. He explained that sediment buildup decreases the expectancy of a water heater and the freeze made it worse. He gave us a few options at different price ranges. We went with a bradford water heater and he and his manager even helped us out on the price since we were going through a financial pinch. Overall happy to have had Jordan come down from palm bay to help us out.

Robert gave me excellent advice on water heaters and what was needed for my home. I am definitely considering what he recommended.

Doug was very thorough, concise, and friendly. We were very impressed!

Awesome, and walked us through what we needed and the Manager on the phone to help with how we get it all going. Anthony, we look forward to calling you back for all our work projects.

Mike Wright was our service tech. Came in and fixed my shower handle and everything is flowing and working perfectly

The young man was very clean. He was also informative in the process. Job done efficiently.

Found leak and repairef

Very informative and did a great job!

Anthony was the best!!!!

Mike Wright was very helpful. He was able to diagnose the source of our problem and he had someone else out to fix it the next day. He also suggested some other needed repairs, which we also had done the next day.

Anthony demonstrated professionalism and punctuality in providing a quote for the project. Despite not utilizing their services due to price, he maintained respect for my property. I was satisfied with the team’s communication and professionalism.

Howard J is great! Very happy with the service and product installation.

Iván realizó un buen trabajo resolvió el problema

Chase fixed our issue quickly and let us know why the problem happened, and offered very feasible solutions.

Even though he couldn’t help me at this time with our water softener he represented your company with integrity I will be sure to call you for any future needs

Great people and service!

Very responsive and set up appointment quickly. Technician Mike Wright was excellent!

Very good technician and an excellent person

Khalil, the tech from MAC 5 Services was friendly, professional and did a great job assessing and repairing the leak from the shower. I highly recommend him to anyone considering your service.

This young man, Torin Glover, was the most pleasant, professional, polite gentleman I've had the pleasure of working with in a long time. He explained everything he had to do, took his time doing it, and was easy to talk to. You have a true people person in your employe who knows what he is doing. He is definitely a KEEPER.

Great work! Honest and professional.

We had to replace our water heater, Mac5 ‘s tech Dereck came out assessed the situation, made the correct decision and installed the new water heater in fine shape ! No drama, no miss no fuss. I would recommend Dereck and the Mac5 team !!

Very knowledgeable and practice technician.

Our tech was competent and pleasant and did an excellent job although the cost of replacing the water line from the street to house gave me sticker shock!

My tech was excellent. Explained each step he was taking with recommendations. His demeanor was what I would expect from my own kids.

The tech from Mac 5 Services Kallel Hernandez was very knowledgeable and explained all the issues we had with our water heater. He was very thorough. 5++ stars

It was a pleasure to work with Mike Wright. And he understood, identified, and resolved our issue.

Great technician today. Superb customer service.

Anthony did our electrical and he was so sweet and nice! Would definitely recommend and appreciate his hard work!

Mike Wright, is a good guy, great job

Anthony was wonderful! Professional. Courteous and knowledgeable. Fixed electrical problems.

Anthony was wonderful.

My experience with the service was great today. Mike and Chris were very patient and knowledgeable and very respectful of my home. They did not rush me with my questions or concerns that I may have. Any checks I questioned they did it with patience and explanation. I feel confident for once that my unit is working fine after a service visit with their plan. Thank you guys for your patience.

Robert with Mac5 was professional and very knowledgeable about my plumbing questions and concerns. He walked me through what he was doing and then explained his findings along with a video and estimate. I am very pleased with his service

Derrik is very knowledgeable and prompt.

The technician was very knowledgeable about the electrical devices and the best way to make it a safe house.

Robert knew his business and did a good job sizing up the job and giving me a fair quote. We chose to accept that quote over several competitors, even though it was not the lowest price.

Mac5 has been great every time they've been to our house for various plumbing and electrical fixes. Kallel was able to quickly fix a broken water line outside our kitchen and was very knowledgeable.

Doug showed up at the time he said he would. He explained everything thoroughly and in detail. He gave me multiple options and had my safety and satisfaction as his main priority. Thank you, Doug, for an exceptional experience!

Jackson with MAC 5 was great. He came for an estimate for a 50 amp connection to the pool area and was very helpful and consultative.

Anthony D did an amazing job with our outlet installation. He gave us a reasonable quote and completed the job professionally within 2 hours! Extremely happy with the service we received.

Brad (William) Godwin was very kind a courteous. The job took longer than either of us expected but he got it done and we are grateful. We have running water again yay!!

They were friendly and after calling them about the price, they were willing to work with me on that so I could afford it. I really appreciate that and looking forward to my second appointment with them tomorrow.

Mike Wright very knowledgeable, great job

Logan was very professional and took the time to clearly explain my current problem and presented 3 different options to fix the problem. Will for sure contact Mac 5 and ask for Logan should any future electrical work.

Jackson Avery patiently explained the installation of a surge protector. He was very knowledgeable and very respectful. Completed the work on a timely manner.

Doug was fantastic

Tyler did a great job on our AC I would recommend him highly

Amazing work. Quick and punctual.

John B. provided great service (quality work and excellent customer service).

Mario provided very professional and timely electrician services.

The guy did a good job!! Very happy with that one year free maintenance and they came three times and corrected a problem with no charge so I'm really happy with them

Mike Wright

Vincent was great! Honest and great work.

We had some plumbing issues in the past and again more recently. We were so happy to see that Howard was our technician again. Howard is always upfront and presented us with all of our options. He is very efficient and kind and helped reassure us that we wouldn’t have anything to worry about. Long story short, Howard is amazing and we can’t thank him enough!

Emergency outdoor plumbing repair of water line that burst due to the extreme cold weather also replaced main water shutoff valve that would not close all the way and replaced the leaky hose bib. I’m very happy with the work that Howard the plumber did during the coldest day of the year.

Mike was great and help out to solve the problem for today

Mike our HVAC technician was terrific. Knowledgeable, helpful, and very nice. He explained the symptoms we were complaining of and some other issues he identified. We could not address all issues today so he worked up several quotes and a “get well” plan to consider. He resolved everything today and the house was noticeably more comfortable before he even left. MAC5 helped us out when we first moved in and again during this recent cold snap here in FL. Recommended for certain!!

Mike did an awesome job. Very personable and informative.

Anderson Molina came to check on A problem with my heating issue. He explained everything was very professional and easy to understand.

Very professional, assessed the problem quickly. I will definitely use this company again. Highly recommend.

Woke up this morning with outside temps at 25°F and 64°F in the house. There was no power to the thermostat and the heater was not coming on. With a 5-month old in the house, we needed heat. Called MAC5 and they sent a technician out right away. Anderson trouble-shot the issue and while explaining and repairing what he found, he quickly restored the heat. He is very thorough, efficient, and is very knowledgeable at his trade. Thank you Andersen for such great service!

Vinny was amazing! Informed me on all issues and was very communicative during the service. Appreciate him for coming out so quickly too!

MIKE WRIGHT, WAS GREAT!

Making the tankless water heater maintenance appointment with Mac 5 Services was a breeze with the online scheduling option. The Mac 5 technician Derrik arrived on time during the expected service window. He performed the maintenance on the water heater in a timely manner. He also explained to me the importance of keeping up with the maintenance as it helps to prevent scale buildup, keeps the equipment working efficiently, and it helps to keep the warranty valid with the equipment manufacturer. The area by the tankless water heater was left very clean after Derrik finished the maintenance. Appreciate a job well done by Derrik. I will be sure to use Mac 5 Services again!

Brad was very professional. Brad explained the options for the repair. Brad also explained the other services Mac-5 provides.

I called Mac 5 Plumbing for a service call for a possible leak detection. Mike Wright was the service rep. for the call. He was very thorough, respectful of my home, explained what he was doing and why with different equipment. After finishing the search, he explained what needed to be done. I definitely feel Mike went over and beyond. I will be using Mac 5’s services in the future.

Great service, nice, polite, cane quickly

Muncello Grace, was awesome! I requested that he comes back for all my HVAC needs!!!

Thank you Anthony for come ,and give me estimate and make me comfortable with the project!!

The gentleman that came were excellent. They knowledgeable. Did great work. Kept it clean. I love Mac 5.

Chris, was nice and friendly, knowledgeable and professional fixed the issue. It was late and cold, glad that he was able to repair the Generator. Thank You

Very informative and candid, excellent communication and explained everything in detail.

Derrik was very responsive, providing estimate options on my work. He was both efficient and effective in repairing my cracked pipe. Definitely recommend this service!

Jordan was knowledgeable and pleasant. He is a good rep for Mac5 and a good communicator of the technical aspects of the job. Brian C came the next day to do the job. We had a big freeze coming and Brian did a great job finding and installing insulation for about 10 feet of exposed copper pipe that was previously installed by Mac5 for a PEX job. The pipe is now well protected. Thanks guys.

Derrik was friendly knowledgeable and professional as with all the techs I've dealt with.

Logan went above and beyond the call of duty. I would recommend him 100 out of 100 times.

Mt Anderson is very knowledgeable and easy to understand. I recommend MAC 5 Services.

Howard is very friendly and works very hard to resolve a problem. I had to have a hot water heater replaced on New Year's Eve. He came and spent his evening here putting it in. There was a problem with it this morning, he came back, called the company and resolved the problem. I would definitely trust him with any plumbing problems I have in the future.

George was professional, considerate and knowledgeable

Anthony was a great help. We had no idea what the electrical issue was in our house, and in a matter of minutes Anthony diagnosed the issue and fixed it in less than an hour.

Vincent was spot on and very knowledgeable. He was great with explaing everything. Went above my expectations.

ANTHONY D was highly professional and helpful during an Electric Maintenance Check !!

MAC 5 is always amazing which is why I keep going back to them for all the services they provide. Andrew was no exception and provided great AC maintenence

I got same day service and installed new water heater all in the same day, technician worked until almost midnight to get the job done. Thank you so very much

MAC 5 guys showed. Havens the work quick. Good group of guys that came out.

Good service

Brian was knowledgeable, honest, informative, and friendly. He provided great advice and did a great job.

Derrian was here when he said he would be. Gave me all the options I needed for my problem. I did not have heat in my home and when he left it was back on. He is very professional and knowledgeable. He also has a great personality and beautiful smile. I will not hesitate to use his services again.

Very knowledgeable. Quick response. Fixed problem quickly.

They are getting 2 stars because they a have continued to contact me - texting and calling often for months, even though I've explicitly requested to be on a do not contact list. I have a text from them saying I'm now on their do not contact list, but yesterday I got another call from them. Would have normally given a good review because they unclogged a toilet a few years ago for me and did a good job.

So. I made the mistake of letting my renter choose a plumber to snake the main line. She had indicated when she called me that she knew someone, but evidently that person wasn't available, so she called mac 5 without letting me know she wasnt using her go to plumber. Big mistake. They , the compay, called me, even though she was paying cash, which I thought odd, as this has never occurred on any other of my properties for last 20 years. The gentleman was pleasant and respectable. and the Tennant asserted that the service person was a " nice guy". My Tennant indicated that he was there for only half an hour. And that the toilets were now working, the problem solved. The average cost for this service in florida is $200-400. $400 being high. I assume if they were there for only half an hour, that would amount not to the high end, but they charged $500 for the service. So let's break this down, 500 for half an hour works out to $1000 an hour. I was fairly successful prior to retiring. I had an MBA, and ran companies with 100-400 employees, 10-30 mill a year gross. When I retired I was making 200k. which is $100 an hour. So, again , they, the company, were pleasant, nice, efficient, professional, and responded rapidly, but were they worth $1000 an hour?, in an economy that doctors, attorneys ,Corvette, Mercedes dealerships charge far far less than that, they charged $1000 an hour to snake a drain. I'll let you decide. In conclusion, it's nice to be nice, but charge a fair price, because I personally wouldn't recommend this company. But they were nice guys!

Derrian was excellent.

Knowledgeable. Patient answered all questions. Spectacular team.

Jordan was knowledgeable and pleasant. He is a good rep for Mac5 and a good communicator of the technical aspects of the job.

Ivan is a very pleasant person and customer-oriented. He goes out of his way to make sure we were satisfied. Please thank him for a job well-done. He is also an asset to your organization.

Jordan tech from Mc5 arrived at my house. He was professional and courteous. Jordan was very informative. I am still looking for estimates replacement of my water heater.

Damien was here when he said he would, pleasant, and knowledgeable. I thoroughly enjoyedthe appointment 😉 he deserves a dang raise or bonus!

Anderson Molina did a wonderful job fixing improper instalation of my air-conditioner

Logan went above and beyond the call of duty. I would recommend him 100 out of 100 times.

I had a great experience, Kallen was kind and professional and the price was fair, I would definitely use Mack 5 again

Doug and Jackson helped me out with my electrical issues and got it installed in less than an hour!! Highly recommend both of them. I will use mac5 forever.

Mike Wright, Derrian Hall, and Muncello were very professional, honest, and helpful. I would recommend them to anyone

⭐⭐⭐⭐⭐ We had electricians come out to provide an estimate on our older home, and we were extremely impressed with how thorough and professional they were. They took the time to carefully inspect the existing wiring, explained what they to were seeing, and answered all of our questions in a clear, honest way. They didn’t rush the process and made sure we understood our options and any potential concerns specific to an older house. It was obvious they take pride in doing things the right way. We really appreciated their attention to detail and would absolutely recommend them to anyone looking for knowledgeable and trustworthy electricians. Doug and Jackson were awesome!

Robert was great! Very thorough, explained everything and found our problem. Couldn’t be happier of how fast they came out and resolved our issue.

Great service and workmanship. Very kind and professional

Ivan was wonderful to work with. He was very precise with everything

Mike Wright did a great job on our water heater and garbage disposal.

Michael Campion and his partner came quickly & very efficient. They found the problem & fixed it quickly. Highly recommend.

We were very satisfied with the knowledge and work done by our Technician Charlie.

Anderson was very efficient.answered all my questions.excellent service

Mac Services is simply the best. Doug and Jackson answered electricity questions patiently, knowledgeably, and explained better coverage options without trying to sell us anything. With in-depth explanations of how the electricity works in the house, we made the smart decision to purchase a surge protector. They worked quickly and were extremely informative. We would give them 10 stars if we could!

I was researching online for a reputable company to come and check out the plumbing on my 53 year old house. I was concerned about the condition of the pipes and possible issues going forward. Robert came out to my house and spoke to me about what he saw and explained everything to me that needed to be done in terms I would understand. He was very honest and trustworthy and told me what needed to be done and what could wait. Because of my interaction with Robert, I am going to have Mac5 come out and complete all the work that needs to be done. Will definitely be a repeat customer.

Mike Wright came out as our tech for a leak on our water softner system. Literally within an hour after calling he was on site. Repair took less than an hour and he stayed to make sure no further leaks were present. Very professional, knowlegable, and gave us an honest expectation of the work that needed to be performed with total cost before starting, no surprises. Would recommend for anyone looking for same day (again, within an hour of calling) service/repair.

Friendly and very thorough.

Anderson Molina I'm in my drain pipe was clogged in my air conditioner on my temperature gauge turned off and he was able to flush it and use oxygen nitric oxygen and he was able to push through whatever debris apparently somebody else said they cleaned it and they didn't clean it because a lot of old debris came out and dirty water sure that it hasn't been done and he did an excellent job he unclogged it right before the cold weather comes in tonight so I'm extremely happy

Technician was very thorough and tripled check to make sure all plumbing was working correctly after he unclogged the sewer line. Booked everything online easy and hassle free. I've used Mac 5 twice now.

I received excellent service. The technician was very friendly and explained everything that I asked questions about. I hope they send him the next time. I need something done with my AC..

Mike Wright was very helpful and it was an overall great experience. As soon as I called it he came over and replaced my heater in less then 2 hours.

Robert showed up right on time and cleared the lines within 30 minutes. We will continue to use their services as they are always reliable.

Doug was courteous and also very informative

Fast and reliable service Great ro work with.

Anthony was great! Super nice and professional.

Very polite and professional

I would give Vincent 6 stars if I could. We had a whole house replumb. He was very professional and took time to answer all our questions. He is a good leader as well. He was organized and showed up when he said he would. We were extremely happy with him and the whole process. Would highly recommend Vincent.

Very courteous, professional job done

Great service, quick, friendly, and effective.

Ryan did a change out on our RO system. He does neat and professional work.We appreciate his good attitude as well. Thank you. Linda and Danny Snider, Hammock Trace Preserve

MAC 5 services are WONDERFUL!! I can not say enough good things about how quickly and efficiently they work. Michael the technician Answered all my questions and I felt so comfortable with his work. I could completely trust in his knowledge with my air-conditioned and heating system. Thank you Michael so much for all your hard work I appreciate it very much

Very informative

Tech was ver knowledgeable, friendly, and professional l.

Ivan was great knowledgeable amazing very professional !

Very knowledgeable and easy to understand. I recommend MAC 5 Services.

They went to much money for sink Disposal 😞 They went up to $600. To $900. That was to much money for the

Our electrician, Kenny, came out and took great care of some things that needed fixing. He was honest and hard working. He stayed until the job was finished. He was fixing someone else's work and didn't complain. Just figured it out and did the job. He cleaned up after himself.Thank you Kenny!

The guy did a good job!!

Doug and his team were awesome. Easy to work with, took time to answer my questions and taught me a lot about my own home. I will definitely use Mac 5 in the future! Exclusively!

Did a quick job with the inspection, but still tried to upsell. Everything is fine with our house, except needing a second grounding rod.

Johnathan was amazing and knowledgeable as well. Thank you

Jordan was knowledgeable, honest, informative, and friendly.

Anthony was awesome!!!!

Robert Bailey from MAC 5 was awesome. Appreciate his straight talk on the plumbing issue we had and a great price for repairs.if you need an awesome guy, ask for Robert.

Zach was professional and appeared to really care about doing a high quality job. He was just a nice and personable individual. I would not hesitate to use him again.

Doug is an asset to mac5. Very personable knowledgeable patient and answered all questions and concerns..highly recommend him and company

Anthony did an amazing job, very efficient and quick! Highly recommended

Mike Wright came and was one of the best technicians i have ever dealt with, this company Mac5 is also a great company easy to work with explained everything and was polite. I highly recommend them if you want the best service for your needs.

Mike Wright came and was one of the best technicians i have ever dealt with, this company Mac5 is also a great company easy to work with explained everything and was polite. I highly recommend them if you want the best service for your needs.

Robert was great! Amazing profesional and informative. Provided us with guidance and solutions to our situation. Mac-5 have an excepcional employee with Robert!

Robert was great! Amazing profesional and informative. Provided us with guidance and solutions to our situation. Mac-5 have an excepcional employee with Robert!

Mike wright

Mike wright

Brian Smith did a great job replacing the last of my copper piping in my home. Yay! I appreciated his professionalism and expediency in getting the work done. Thankyou mac5 and Brian for helping me in my time of need. 🙂 I highly recommend Mac 5 and their employees!!!

Mike wright did an amazing job listened to my complaints and concerns and was able to locate the leak properly

Mike wright did an amazing job listened to my complaints and concerns and was able to locate the leak properly

Robert was great! Very friendly and knowledgeable. Same day service to repair a leaky kitchen sink. Highly recommend!

Robert was great! Very friendly and knowledgeable. Same day service to repair a leaky kitchen sink. Highly recommend!

Jordan was wonderful. I enjoyed talking to him. He tried his best to find a compromise in pricing that would allow me to take care of a toilet repair within my budget.

Jordan was wonderful. I enjoyed talking to him. He tried his best to find a compromise in pricing that would allow me to take care of a toilet repair within my budget.

Excellent service!!!

Excellent service!!!

Mike Wright was very knowledgeable and friendly. He explained everything that we needed to know and do in order to update the piping in our home.

Jordan S was our Tech! Highly recommend him

Jordan S was our Tech! Highly recommend him

Brian was quick to come to our unexpected leak. When he arrived he explained everything very thoroughly to us and gave us our options. He explained what would be our best option long term. We were unable to commit to that today but there was no pushing trying to make a sale etc just provided us clear explanations and service options. He repaired our leak quickly and made sure he left everything better than he found it. We are thankful for Brian’s professionalism and kindness.

Brian was quick to come to our unexpected leak. When he arrived he explained everything very thoroughly to us and gave us our options. He explained what would be our best option long term. We were unable to commit to that today but there was no pushing trying to make a sale etc just provided us clear explanations and service options. He repaired our leak quickly and made sure he left everything better than he found it. We are thankful for Brian’s professionalism and kindness.

Ivan was amazing. Sometimes Technicians speak on their expertise and it goes a little over my head. Ivan explained all issues and options clearly and precisely in a way I understood. He has excellent communication skills.

Ivan was amazing. Sometimes Technicians speak on their expertise and it goes a little over my head. Ivan explained all issues and options clearly and precisely in a way I understood. He has excellent communication skills.

Technician was very polite and professional.

Technician was very polite and professional.

Mike wright was very helpful and knowledgeable

Mike Wright was a great help!

Roger replaced my compression coils that were still under warranty and had gone bad. He was very thorough and informative and very professional. I would use Mac 5 again and strongly recommend them.

Roger replaced my compression coils that were still under warranty and had gone bad. He was very thorough and informative and very professional. I would use Mac 5 again and strongly recommend them.

MAC 5 responded and got the job done in less than 24 hours! Special shiutout to Doug!

MAC 5 responded and got the job done in less than 24 hours! Special shiutout to Doug!

The service technician, Seth, politely introduced himself to me and explained his assignment to me. He was also careful to avoid tracking dirt into my house. Once work was completed, he reviewed with me the results of this AC checkup. Thoroughly professional!

The service technician, Seth, politely introduced himself to me and explained his assignment to me. He was also careful to avoid tracking dirt into my house. Once work was completed, he reviewed with me the results of this AC checkup. Thoroughly professional!

Mike Wright came and was one of the best technicians i have ever dealt with, this company Mac5 is also a great company easy to work with explained everything and was polite. I highly recommend them if you want the best service for your needs.

Mike Wright did a great job on our bathtub

Brian was awesome and patient. I asked a lot of questions and he did an awesome job answering them and making sure that I understood.

Mike wright Amazing job

Prompt, friendly, and professional.

Prompt, friendly, and professional.

Mike Wright came out and gave us a very thorough inspection. Identified issues with our softener system.

Technician Anthony was clean, efficient, polite, professional and respectful. He did an excellent job. Would recommend to friends and family

Technician Anthony was clean, efficient, polite, professional and respectful. He did an excellent job. Would recommend to friends and family

Anthony was excellent. Very knowledgeable and personable. Would highly recommend him. He is an asset to mac5

Great experience with Anthony the electrician.

Great experience with Anthony the electrician.

Mike from HVAC was here, got our air/heat rolling after it shutdown from a back up. Cleared the system, everything running great. About 30 minutes total and job well done. Thanks Mike!

Mike from HVAC was here, got our air/heat rolling after it shutdown from a back up. Cleared the system, everything running great. About 30 minutes total and job well done. Thanks Mike!

George with Mac 5 did a GREAT service at my dad’s place! He went the extra mile in explaining everything with care and knowledge. Thank you, George and MAC 5 team, for a job well done!!

George with Mac 5 did a GREAT service at my dad’s place! He went the extra mile in explaining everything with care and knowledge. Thank you, George and MAC 5 team, for a job well done!!