Reviews

Robert was here today and efficiently cleared clogs in my sink and my shower. Chuck was here today to do the annual plumbing review. When I mentioned that my garbage disposal wasn't working, he immediately checked it, found the problem, and fixed it. I am always impressed by the quality of MAC-5's service. Mark was here this week to help me with a clogged sink. Although he tried, the problem was more complicated than we expected. While Mark correctly diagnosed the problem, it required more sophisticated tools than he had on hand. MAC-5 sent out Robert 2 days later with the equipment that Mark identified was needed, and the clog was completely removed. James at MAC-5 just disconnected the water line to my refrigerator for me. It was working fine, but there is a kink in the line in the refrigerator, so I haven't been getting water or ice for over a year now, and occasionally it would leak a bit. It was a lot less expensive to cap the water line than to have the refrigerator repaired. James was on time, efficient, and has a good sense of humor.

Anderson was awesome, took care of my issue in a timely manner! All part of the warranty, so no charge either.

CHUCK SUMMERSON has RENEWED my Faith in MAC5 Services! With his calm demeanor and Professional Knowledge & Experience, he assured me that MAC5 would return, improve upon and make Satisfactory the previously "Shoddy Workmanship" offered. If the promises MADE get KEPT, I will once again be a HAPPY Mac5 Customer! YAY for CHUCK!

Kirby did an excellent job for us today. He was prompt, knowledgeable and courteous. He explained all service options. Job well done!

I WOULD SUGGEST THIS COMPANY TO ANYBODY AND EVERYBODY. THE GENTLEMAN KENNY RACIK MY ELECTRICAL TECK WAS GREAT AND HAS A GREAT PERSONALITY AND DOES HIS JOB VERY PROFESSIONALLY.

Derrick was nice, professional and efficient.

They came out and diagnosed my issue. Parts are being ordered and hope to hear back soon

The previous home owners did some dangerous DIY electrical work. They basically put the home at risk of fire. It was assessed, options were presented and he did a total panel replacement, which took a while but well worth the comfort of being safer. Normally it's assessed and a tech scheduled. Not with MAC 5. Once agreed on what should be done, he began work immediately. No waiting days for someone else to show up. Thank you for making our house safer and bringing the wiring up to code.

Mike Wright

Derrick was so professional and pleasant.

George helped out with his knowledge and expertise. Definitely a good job Muncello also gave good recommendations

Mike Wright - great service and fast

Mike Wright was excellent

Mac 5’s Technician, Mr. Grace, was knowledgeable and informative about my A/C repairs. He clearly explained the needs, options, and future maintenance. I appreciate his service.

Doug is the best!

Highly recommend Mac 5 They are timely efficient and knowledgeable

Professional and pleasant.

Very professional and friendly service!

Thank you, Mike and Doug.

Always top notch service. The communication and scheduling are superb ! Very fair priced and honest.

Very friendly and professional

Mike Wright/Montell and George were the most pleasant and awesome team. They worked everything out so we can get things done. I will certainly call them back for the next faze

I can’t say enough good things about Jordan S he was professional, courteous, honest and looked out for our best interest. I wish all your service tax would follow this direction. Great customer experience thank you.

Robert listened to my concern and expertly fixed the leak in my kitchen sink.Very pleased with him and his work,!!

Jordan S. Did a fantastic job diagnosing our plumbing and water heater. He is very knowledgeable, provided great advice and was very helpful. John, the AC tech did a great job identifying issues with our unit. He was friendly and very knowledgeable.

Mike W was fantastic…Thank you!

Jordan S. was really great to work with. Super helpful

I felt confident with Dwayne. He was knowledgeable and thorough. After the inspection, we discussed different options to improve the longevity of our 1-Year-Old unit.

Once again MAC 5 delivers amazing service, this time with their plumbing tech, Jordan. Jordan took time to look over the piping under our sink thoroughly before suggesting a fix. He identified what the problem was, and clearly explained what was needed to fix it. Additionally, he described WHY it happened, and suggested some changes that would prevent it from occurring again with no pushy upselling. No high pressure tactics. Just simple, honest, service. Jordan was quite fun to talk with, and we really appreciated having his help. Thank you!

Mike wright He was professional and courteous. He seemed also to do a thorough yet efficient job of assessing the status of my air conditioner and provided me with a written report regarding the potential charges if the appliance breaks.

Jordan was very knowledgeable, explained everything in detail excellent service wonderful personality

Highly recommend Darren for your Services for your Home 🏡 He is outstanding Employee and Professional!! We recommend Mac 5 Services

My great aunt told me to come give a 5 star review and that Jordan S was very great and thorough.

Jordan S was terrific he was very knowledgeable it felt like I was in a classroom how he broke everything down to me I highly recommend him

Thank you to Mike Wright. He was awesome!

Doug B. and Jordan did an amazing job describing the work needed to install a water softener and on demand water heater. They were very thorough, offered a reasonable timeline and made sure that I understood the total scope of work. Excellent service all around 👍.

He corrected our issue!

All good 👍

Monique had very great customer service was always so nice and pleasant and help me with my situation I give that 5 stars for sure!

Roger and Edgar are great , and dedicated workers . We’re beyond satisfied and happy .

Roger and Edgar did a fantastic job , installing a new ac at our home.

Mike wright was great and answered all our questions and didn’t mind our house chaos during the visit!!

Very professional.

Derrian was great. Was here quick and did a fantastic job.

Jordan S. was very detail oriented, ensuring he took care of our home as if it were his. His professionalism makes you want to continue to recommend the company for all future home repair and needs.

Mac 5 services, has changed my life for the better, you will get the best services here ever. Spoke with Dispatcher tia and got the best customer service ever.

Mac 5 was great to work with. Showed up on time, fixed the issue we were having, and was reasonably priced. Highly recommended!

Kenny did a fantastic job with my EV installation. It probably was a two man job but he successfully completed it in a timely and efficient manner. MAC5 as a company overall has excellent customer service and a great staff. Will definitely be using them again.

The Technicians are all very knowledgeable and the Customer Service and Dispatch teams are very helpful when calling in for service. Keep up the great work!

Excellent service.

Outstanding service from start to finish. The electricians were professional, punctual, and extremely knowledgeable. They explained everything clearly, completed the work efficiently, and left the area clean. Pricing was fair with no surprises. I highly recommend this company to anyone needing reliable and high-quality electrical work

The most perfect plumbing company ever, i love the manager kelly he’s awesome

Wonderful company! Pricing is great! Tristian did an awesome job and kept me updated. I highly recommend this company for any house needs.

I highly recommend MAC SERVICES. Very knowledgeable, experienced and professional. They fixed a problem others couldn't, and had solutions orhers never offered. I am a business owner myself here in Brevard for 33 years and I've finally found a company I can stick with for all my needs.

Mike Wright did an awesome job on my Pentair pool heater installation!

Roger and Edgar were great at replacing all of our duct work in the house. It was not an easy job to say the least. Very tight attic space that was filled with destroyed duct work and it is now all brand new and we have air going to the entire house instead of just the attic. We have used them previously to replumb the entire house and they were great then as well. Very polite and professional.

Chuck was very knowledgeable very friendly and a great technician it is a very good time working with him

Jordan S. was super professional and kind. He even entertained my toddlers. Appreciate it! Thank you!

Jordan S was good

Had a great first time experience with Mac5 Services. Shout out to Derrian who SAVED our Griswold family Christmas! Derrian showed up at the scheduled time and swapped out a bad outlet quickly so we could display our Christmas lights.

Well done and quickly. Very friendly & knowledgeable!!

Mac 5 on time. Explained everything and fixed the my electrical problem. Definitely will use Nick again from Mac 5.

Had some plumbing work done. Amazing work and friendly staff. Enjoyed speaking with Mckenzie who answered all my questions

Discovered a leak in my hot water heater this morning. MAC 5 had a technician out the same day. Robert was great. He found why it was leaking and I needed a new hot water heater. It was replaced the same day. Robert was friendly and knowledgeable. He explained what he was doing. Highly recommend MAC 5.

They came right out same day and quickly fixed my issue. Mike Wright was fantastic!

Darian was knowledgeable, honest, informative, and friendly.

Adriunna was very helpful and kind costumer service was Tea!! Definitely recommend

Outstanding customer service from McKenzie today!I highly recommend this company to all my friends and family!

Melvin, MAC 5 electrician. Outstanding service for check up, and upgrades.

Jordan Price was great.

Michael was very professional and answered all my questions and explained what he was doing and why.

Great company great services!

Chris was great. Arrived on time and was great and extremely knowledgeable. Definitely recommend.

Logan did an amazing job finding and fixing our electrical issues. Stayed late to ensure the job was done right and everything was working before he left. Could not be any happier with the results and will recommend Logan to family and friends.

Jordan came out to look at our plumbing and was incredibly thorough and kind. He explained everything clearly, didn’t try to upsell anything, and really put us at ease. We appreciate the honesty and professionalism. Highly recommend Mac 5 Services!

Mike Wright and Mike Campian were both here today. They were both kind considerate informative and polite. Thanks again Mac 5

Mike & Derrik are amazing & super friendly

mac5 has great techs. and my tech today is just another example. Chris Detwiler remembers the name

Mike Wright did a wonderful job thank very much for your expertise

Chris and Ian were on time finishing the job in a timely manner. Very professional, plus explained the process. FPL was not cooperative keeping Chris and Ian waiting or hours for the power to be restored. Our thanks to Chris and Ian for a great job, no mess left in the yard!!

MAC 5 and service technician Seth R. did an outstanding job R & R 5 ton AC unit condenser coil. He was very professional & courteous & always kept us informed on the progress of the job and arrived on scheduled time.

Jordan S. came to check on an issue with our faucet. He was incredibly thorough and honest. We appreciated his time with us.

Jordan S is excellent at explaining the situation and all around helpful.

Updated : Thank you for reaching out to resolve my concern. I usually do not write reviews, but this has just been weighing on me heavily. My Electrician was super nice and and knowledgeable, but he gave the sale speech and wanted me to do the membership. He waved the $39 service fee, but I feel like the company in general is charging a lot for a job. Being a senior citizen and on a limited budget and charging over $450 to change out a $10-$20 outlet. You have to do better not do this to people. 🙏

Jordan S was very nice , explained everything and gave options. Thank You for the great service

Jordan S. was awesome! He came out to my house the same day I called for an estimate, which I really appreciated. He was friendly, straightforward, and took the time to explain not just what needed to be done, but why it needed to be done. He even looked around for any additional concerns and walked me through everything in plain, easy-to-understand language — no confusing plumber jargon. Because of his professionalism and clear communication, I feel confident in the work that needs to be done and will absolutely be calling him again when I’m ready for the next project.

Great work! Honest and professional.

Mike Wright. Did awesome

Mike Wright was awesome he helped us figure out quickly what was needed to be fixed

Excellent service. Personally dealing with Adriunna was a dream. So professional and knowledgeable. I like dealing with women so I immediately felt like I was listened to & help me get the solution to my "issue" within a matter of hours. She actually went above and beyond. I would assume her job description because I'm a very specific person and so my request was very specific. She took it on herself personally to make sure that I was taking care of. And everything is so incredibly reasonably priced.. I hope they continue to grow as a company & I hope they see how Adriunna is such an invaluable member of their team

Mike Wright

Mike Wright did a great job. Knowledgable and courteous.

Derrick was so professional and pleasant.

Mike Wright did a fantastic job. Fiund everything!

Robert listened to my concern and expertly fixed the leak in my kitchen sink.Very pleased with him and his work,!!

Jordan S. Was very knowledgeable and explained everything

Very friendly and professional

Great job fixing water line break.

Friendly and knowledgeable. Answered all my questions with grace. He represents MAC 5 SERVICES very well!!

Mike Wright was very professional & informative.

Excellent service. Mike Wright did an excellent job today with pricing and completion.

Doug Burr was very professional and able to fix the issues I’ve been having with my wheelchair lift. He’s friendly and knowledgeable. He has been extremely helpful anytime he had an issue with the lift. He’s been here right away and fixing the problem. I would recommend him to anybody that needs electrician

Mike Wright did a great job, very helpful

JordanS was wonderful;veryknowledablrhelped understand everything

Very professional service at resonably price.

Amazing service! Very polite technician, super informative and promptly fixed the issue! Highly recommend 😊

They came out the same day! Howard was amazing he arrived, diagnosed the issue, and no sooner than I blinked it was fixed! (Okay, maybe a smidge longer lol) but very professional and knowledgeable. Will definitely call Mac 5 again for any future plumbing concerns.

Highly recommend Darren for your Services for your Home 🏡 He is outstanding Employee and Professional!! We recommend Mac 5 Services

Saying that this company provides a five star service is just not enough! From the customer service department to the technician who arrived at our home, the customer service was exceptional! Their technician Justin was prompt, respectful, professional, honest, and knowledgeable. He kept me apprised throughout his visit and provided a thorough report on long-term management. I am grateful to have found a company of this magnitude in today’s busy world!

Wow, excellent! Fixed the frozen A/C unit and then checked system. Highly recommend! Very knowledgeable and explained the problem well.

Charles was excellent, grateful for such plumbing services and for his knowledge and professionalism!

Jordan worked diligently to solve my plumbing problem. He was very professional and pleasant.

After purchasing a unit with Mac 5 I have had several frustrating experiences with technicians who misdiagnosed the issue with my unit, I finally received a visit from Anderson Molina. He assessed the problem on a Tuesday night and returned the next day (day before thanksgiving), as promised, to complete the repairs. His expertise and professionalism were impressive, and my unit is now working better than ever. I highly recommend requesting Anderson's services if you're considering Mac 5. He is truly an asset to this company. I wish I could say the same for the other tech that came out.

Jordan S. Was awesome and fast, had an emergency before thanksgiving and he got us on lock in time

Anderson is an excellent tech. If you have the option get him to come out for your next AC callout. He will make it right.

Excellent and quick to find the problem

Excellent work by Derrian. Very professional, punctual, and experienced. Thank you for taking time to explain everything to us in manners that were easy to understand😊

Mike wright was great

Updating old houses can be challenging. MAC5 has a seasoned team of experts who converted my old gas hot water tank to Tankless water heater. That required coordination between electrical and plumbing teams. There were 4 gentleman here working in harmony. They kept me informed about issues they encountered which kept me calm. Very happy customer today.

My clogged issue was resolved pretty quickly.

Five stars for the licensed electrician, Chris! Incredibly smart, quickly located the problem, very easy to talk to and I appreciate that he let me watch the process.

Howard was amazing highly recommended 👌

Jordan S. Excellent review of pumbing options. Educated us on various issues affecting plumbing. Knowledgeable. Polite. Respectful

Austin did a great job he came he got the job done right away he was able to get to the root of the problem right away and he was very kind highly recommend him very professional and kind and got the job done.

Jordan s was great

Mike Wright did excellent job on the toilets.

Anthony was great!

Anderson Molina did an awesome job, he inspected my system and replaced a circuit breaker

Great Experience

Doug Burr was my electrician. He was friendly and thorough. He spent the time to explain my ceiling fan options. I'll ask for him in the future.

Jordan S is absolutely amazing and thorough.

GREAT SERVICE!

Anthony saved my day!! Not only did he fix my issue, he was extremely nice, profession and extremely courteous!!! I am so glad I decided to go with MAC5 as my new electrical home service company!!! Thank you Anthony! My Yogi bear loved him too! ❤️🐾

Kenny was prompt and professional. He even repaired my drywall from previous work. Thank you again Kenny.

Jordan S was on time, very personable and knew his business. Thanks sir!

Mike Wright A very pleasant person. Very accommodating.

Anthony was very professional and fixed my electrical problem quickly. I just wish Mac 5 would have prices for smaller jobs that don’t require expensive parts and time.

I needed emergency electrical service on a Saturday, and the service provided by MAC 5 was outstanding. The technician was extremely helpful, diagnosed the issue accurately, and clearly explained what was going on. He even assisted in communicating the problem to my power company and stayed involved until the power was fully restored. Exceptional service from start to finish!

Steve Benitez was professional with excellence!!!!! Do not ever want tor have muncelo grace services at my house. Lousy work inside and outside my house. It was a bad experience and it won't happen again!!!

Very knowledgeable about your product Jordan S. Very friendly

Jordan S. was extremely professional & got right to work, diagnosed the issue right away & explained my options which turned out to be an easy fix. Jordan asked to look at the rest of my plumbing fixtures and made recommendations to fix what could be costly repairs in the event of pipe failure & gave us detailed estimates on cost replacement, he was extremely compassionate and took pride in his job.

Muncello was very professional and knowledgeable. He was very helpful and easy to work with. He did an outstanding job.

Mike Wright provided amazing service. Happy to have him back anytime

Employee Torin Glover of Mac 5 replaced our Shower Valve Cartridge when our water wouldn't turn off yesterday. Mac 5 sent Torin to our home for emergency service. Mac 5 kept us apprised as when Torin was on his way. As did Torin. He was courteous, pleasant and thorough. He did not try to upsell any additional services. We recommend Mac 5 for plumbing and will definitely use them again in the future if needed.

I really appreciate Mr. Robert for fixing the problem quickly and his professionalism.

Jordan S. was very helpful.

Nice people. Good service. Although obscenely expensive quoting $2700 to replace two toilets.

Charles, Mac5Service did a plumbing inspection on our home. He did his job in a professional, friendly and knowledgeable way. I would highly recommend him to others.

Jordan S. came by today and took care of both of my issues quickly.

Mike wright & Dereck Durrent

Anthony came in and went right to work installing a new light fixture! He was very professional and very knowledgeable in his field. My next electrical project , i’ll be calling Anthony!

I am changing this review to give 10 STARS to Howard J. who just came out and serviced our home. As an owner of two construction companies, this guy was so professional, hard working, sweet, and just a wonderful man. I HIGHLY recommend this company and make sure you ask for Howard!

Very knowledgeable team and amazing service ! Kept on time with the scheduled visit!

Mike Wright Derrik were amazing! Friendly on time and passionate about their work. Highly recommend them and will call again in the future.

A call for service from MAC5 was very good one. They provided same day service sent a very knowledgeable and polite technician to fix our AC problem quickly and to our satisfaction

Muncello and the MAC5 team are truly exceptional. Both the individual and the company seem to really care about honesty along transparency,.the team is clear and consistent when speaking to customers. Thank you Muncello for providing such a detailed explanation of the services. Best Regards, Jason

Jordan S was amazing! We would like him to handle all our repairs!!

Only an estimate didn't pay

Same day I call, same day they came to my place and solve my problem. Great service!

Thank you Mac 5 services and your technician Anthony Donelson. He was a consummate professional. He knows his stuff and explained what was happening every step of the way which was fantastic for an electrical dolt like me. Thanks again!

Great job done professionally. I am also delighted with the efficiency

Thanks for the transparency.

Jordan S was knowledgeable and knew what to do right away.

After my septic system became clogged with roots coming through the pipes outside, Robert and Jorden S. were able to upgrade the piping and stop the problems I had. Thank you very much for helping.

Mike was very Prompt and professional with our concerns and questions and gave us all the information we needed to make our informed decision thanks again Mike

Mike Wright and Derrik came out to do a reconnect. The technicians were very thorough and knowledgeable. They provided us with much needed information to help keep our home safe. There arent many trustworthy individuals in this day in age but the guys that came out today definitely were top of the line!

Roger and Edgar did a top notch job fixing my AC problems. Super helpful and friendly, very knowledgeable and professional. Answered all my questions in a way I could understand. Thank you both! Couldn’t ask for better!! 11-25 Mike and Tevin were very professional, fixed my Heating issue in no time and explained what had happened. I’m hoping to request them in the future if needed. My thanks to both!!!

MAC 5 sent a technician, Brad who did a great job and discussed ahead of time what his solution was. The company was very responsive to my request for service.

All around great guy he was very nice and detailed on everything

Mike wright did an amazing job listened to my complaints and concerns and was able to locate the leak properly

Great experience. Mike Wright was able to solve my problem quickly.

Mike Wright provided excellent service. He was very informative before during and after the repair

I got service at my house for plumbing today by a gentleman named Jordan he was great & very knowledgeable !!

Water heater warranty work. Great job.

Mike Wright installed my bidet. He was fast, efficient and knowledgeable.

Mike wright is professional and provides great service. Thank you.

Mac 5 was very quick to provide us a quote for a water heater and upgrading the circuit for it. Anthony was back the next day to complete the circuit upgrade and did a great job. Update: after the circuit upgrade we had Mac 5 install a water heater for us. They were very accommodating with our schedule. Howard did an excellent job with the installation and was very friendly.

Mac 5 was very accommodating with our schedule to remove and install a water heater. Howard did a fantastic job while being professional and incredibly kind. Thank you!!

I am impressed by Stephan Benitez and his work on my mini split. He connects, is friendly and engaging and he's my a/c guy from now on. MAC 5 is a great company.

Very informative and knowledgeable. Technicians answered all of my questions. We couldn't come to an agreement on price, so I declined the service. Paid for diagnostic.Thank you for your time.

Jordan S is an exceptionally great representation of Mac 5.

Great company very professional and knowledgable about plumbing and electrical

Mike Wright was grest! Prompt, proficient, and very knowledgeable! A1 service!

Anthony, was friendly, professional and on time! Really did a great job of explaining what I needed and the differences of cost. Highly recommend them!

Stephen did an excellent job looking at my AC unit on new home I’m buying, he did a little maintenance and added UV light very happy

Anthony was great

5 Star Henery and Denrrian were great 👍

Mike Wright was very thorough and answered my questions.

The representative Howard J. was professional, polite and did not use any high pressure tactics during his estimate for my house repair. I did not pay anything just received an estimate.

Anthony was prompt and courteous. Very professional. He listened to us and investigated our electrical problem. Did a thorough check of our issue and made us feel at ease. Thank you Anthony !

Anthony was awesome! He installed a 240v outlet for my EV and was very professional and answered any and all questions that i had! Couldn’t recommend him enough!

Howard is amazing. Very detailed, professional and knows his job.

Derrion did an electrical inspection for my parent's house and he was thorough and very professional. Great guy!

Very knowledgeable and professional; fairly priced fee; good recommendations for additional services needed, but not pushy. Highly recommend Anthony!

Very friendly service. Needed something small done and my tech Derrian went out of his way to make sure it was completed correctly.... will be using this company in the future. Gladly! Friendly office, knowledgeable tech. Ill be back for sure...

Fast, reliable and friendly and knowledgeable and my dog likes him! He worked with me to troubleshoot our flickering lights issues stemming from a poorly installed negative wire and some receptacle problems. Highly recommend this company and their willingness to be budget friendly. Give these guys a shot, local to Orlando!

My experience with MAC 5 and Anthony Donelson was amazing. Thank you for such amazing service

Had malfunctioning smoke detectors and they sent someone first thing in the morning. Anthony Donelson was awesome, very professional and knowledgeable. Great experience.

Edgar and Roger were the real ones. They wasted no time with getting materials ready and getting all our families air ducts replaced, as well as other AC work. They got the job done and they both should definitely get a raise just saying. Thanks Mac5.

Anthony Donelson got my outlet working correctly.