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Homeowners across Central Florida depend on Mac 5 Services for reliable plumbing, HVAC, electrical, and drain solutions, and their feedback tells the story best. Our team works hard to deliver five-star service on every visit, and we are proud to share honest reviews from customers who trust us to care for their homes. Explore real experiences from families who value fast response times, friendly technicians, and workmanship that stands the test of time.
Ivan Germosan is an excellent tech. He very knowledgeable about the job that he's handling. He's done such a great job that even my dog liked him. Way to go Ivan!
JONATHAN SMITH
23 hours ago
Very professional! Awesome service
Tyrone Shuman
24 hours ago
Just had a new 100amp panel installed for our pool. A big thanks to electrician tech Ian who did great work, was very knowledgeable and provided feedback to prevent future issues. Very professional service and highly recommended!
John Naleppa
1 day ago
Mike and Francisco did a great job servicing my ac and are very knowledgeable and friendly ty mac 5
Bryce Smith
1 day ago
Great customer service and very informative.
Doris Garcia-Durand
1 day ago
The tech Dontavious was kind, professional , experienced and got the job done efficiently and correctly thank you
Cindi Thomas
1 day ago
Darion was extremely friendly and did a full inspection of my house and advised me what needed to be to be done.
Chip Erichs
1 day ago
Mike W. was very helpful and knowledgeable, highly recommended!!!
Anne M. Richards
1 day ago
I am so pleased this time with
Torin at my house.
It was a bad experience I had before with
Mr. Ryan Rivera.
Torin at my house.
It was a bad experience I had before with
Mr. Ryan Rivera.
Marisa Soares
1 day ago
Jorge Torres was AMAZING!! Great service. He came the very same day and worked on my AC unit and fixed it. Would highly recommend him and the company.
Diana
1 day ago
Luis and Mike were really Great They did a great job would definitely call them again
Jason Hansel
2 days ago
Darion was super friendly and willing to help with a few issues that came up during our appointment. He was knowledgeable and went above and beyond. Great first experience with MAC 5 and will be contacting for future work.
Clinton Thompson
2 days ago
Christopher Pena did a great job! Knowledgable and courteous, explained everything beautifully with our A/C unit.
Julian Brewer
2 days ago
Mike and George were helpful and efficient with today’s service.
Katie St. Pierre
2 days ago
Mike W Very friendly and knowledgeable
I recommend very highly
I recommend very highly
Domino Sliker
2 days ago
Once again, as always, Doug is the consummate professional. Really enjoy walking through and learning from his knowledge.
Julian Brewer
2 days ago
Great professional staff came to my house took care of my 3 issues I had recommended 👍JORGE WAS FANTASTIC WHY I CHOSE TO DO THE REPAIR OF COMPRESSOR
Wilson Vazquez
3 days ago
I called MAC 5 Services for AC services. My units inside fan motor was running continuously and would not turn off without pulling the breaker. Then I had no AC. They were able to get a tech out that morning. Mike Campion was the service tech. He was very thorough and while he was going over both inside and outside units, he also educated me on how they work and what to expect of them. He very much so had a professional attitude. He was able to fix the problem and I was very thankful! I definitely felt good with the service I received from Mike and MAC5 Services!
Andrea F.
3 days ago
Outstanding, expedient emergency air conditioning fix! Professional, knowledgeable, and friendly technician!
Thank you so much John Barko! Thank you MAC 5!
Thank you so much John Barko! Thank you MAC 5!
Faith Blair
3 days ago
Fuse was blown, water softener and filtration was out, found out on Sunday morning. Tech came out and saved the day! Replaced two fuses had us fixed up. Under four hours from call to repair
Jay B
3 days ago
Mike C with Mac 5 is a rockstar. Thank you for your work.
edwin perez
3 days ago
Jorge and Mike were great. Mike came out early Tuesday to get the diagnostic and was very helpful, helping me understand what was going on and what needed to be ordered. Jorge came out on Saturday (they had earlier appointment slots, that was just my earliest availability) and got the repairs sorted out very quickly
Matt Powers
3 days ago
Mike is great and is my future a/c tech forever!
Debbie McGuire
4 days ago
Chris did amazing work and was very friendly!
Christopher Carroll
4 days ago
Good service, knowledgeable, very helpful, and friendly.
Josh Hill (Toyhill83)
4 days ago
Mike went above and beyond to make sure we were set for the warm season and understand options for future upgrades.
William Grace
5 days ago
Quick & convenient!
Murphy R (The Murph)
5 days ago
Update: Luis and Izaiah did a fantastic job doing a whole house duct repair. They showed up on time and were professional, courteous and respectful of our property. They shared before and after photos which were helpful. Highly recommend.
Seth was courteous, professional and able to fix our problem. He explained things clearly. Highly recommend
Seth was courteous, professional and able to fix our problem. He explained things clearly. Highly recommend
Alyssa Hilliard
5 days ago
Jorge Torres came by to do my regular A/C maintenance and he did a fantastic job. Went through the whole system to see if there were any issues and explained everything to me. Luckily no issues. Thank you Jorge and Mac 5!
Rodney
5 days ago
Mike was professional, informative, efficient, and timely. Thanks for helping check on our AC maintenance.
James
5 days ago
He was quick and took care of the problem very knowledgeable.
Josh Haworth
5 days ago
Jorge provided Prompt and professional service, pleased with the outcome on my mini split services and issues were well explained.
Troy Sklarow
5 days ago
Mike W Very friendly and knowledgeable
I recommend very highly
I recommend very highly
Domino Sliker
5 days ago
Mike did a great professional job
Eugene Hill
5 days ago
Mac 5 is always a great service to work with. Today Christopher came out and checked my AC. He was amazing. Told me all the test he was doing then explained it all to me at the end. Needed to do a minor service to keep my system running smoothly and was able to do it today and gave me a great deal with a coupon too. Christopher was very patient and did fantastic work.
Duncan Newbury
5 days ago
Mike and his team were awesome. Easy to work with, took time to answer my questions and taught me a lot about my own home. I will definitely use Mac 5 in the future! Exclusively!
Erik Courtney
6 days ago
Mike w fast work same day tv
Mike
6 days ago
Johnathan was so kinda and professional with helping to clear my AC unit. Cake out same day with great communication and very reasonable pricing.
Mels
6 days ago
Robert came out for leak detection on the same day we requested service. He was very knowledgeable and forthcoming about how everything would work with the process, and made recommendations at the end. He was very pleasant and courteous.
Edna Speece
6 days ago
MAC5 services is an excellent company! My service technician Bryan Nobs, was nothing short of professional, punctual, and incredibly knowledgeable.
Bryan took his time to ensure that I understood, the ins and outs of what is necessary to maintain my home, and how I can accomplish that in the most effective way.
I seriously hope MAC5 realizes how special and great of an employee Bryan is. It's rare you meet a person with the patience, communication skills, and know how such as Mr.nobs. Please consider giving him a promotion or a $100,000 bonus. This man deserves the world, and then some.
Bryan took his time to ensure that I understood, the ins and outs of what is necessary to maintain my home, and how I can accomplish that in the most effective way.
I seriously hope MAC5 realizes how special and great of an employee Bryan is. It's rare you meet a person with the patience, communication skills, and know how such as Mr.nobs. Please consider giving him a promotion or a $100,000 bonus. This man deserves the world, and then some.
Kofi Asare-Konadu
6 days ago
Doug was awesome! Went through everything very thoroughly. We will be using Mac5 again!
Christopher Carroll
6 days ago
Service technician Mike arrived on time and was very thorough with inspecting the a/c system.
He cleaned and flushed what needed to be done and made suggestions for necessary repairs.
I was shown different options for different levels of repair.
George was also helpful with showing me cost and financing options with replacing the a/c.
He cleaned and flushed what needed to be done and made suggestions for necessary repairs.
I was shown different options for different levels of repair.
George was also helpful with showing me cost and financing options with replacing the a/c.
deborah glasgowu6u6
6 days ago
Our technicians Edgar and his partner were professional and friendly. They answered all our questions and provided pictures of the finished work. They cleaned up the area and made sure everything was working properly before leaving.
Raylene McSally
6 days ago
From the time he walked in, he was very personable and friendly, I explained to him what I thought I was under the understanding of what was going on. He looked at what his job was, and after your discussion of what he was going to do, he went right to work he explained to me what was being done.
He was knowledgeable as the work that had to be done and being able to explain to me, so what was being done?
From what I see right now I have my HVAC back.
Mike stopped by also just to take a quick look because he was detected that First looked at my issue and everything seemed fine so give him a little credit also
He was knowledgeable as the work that had to be done and being able to explain to me, so what was being done?
From what I see right now I have my HVAC back.
Mike stopped by also just to take a quick look because he was detected that First looked at my issue and everything seemed fine so give him a little credit also
Michael Bianco
1 week ago
After a severe lightning strike left one of our elderly customers without air conditioning, Duane Petty and the team at Mac5 Services went above and beyond to help.
Duane responded quickly, worked tirelessly to get the situation resolved, and was able to have a new AC system installed and running within 24 hours. What impressed us most was his genuine compassion and willingness to help. He provided an incredibly discounted price to make sure our customer could afford the replacement, which made a huge difference during a very stressful situation.
In a world where great customer service can be hard to find, Duane demonstrated professionalism, integrity, and a level of care that is truly exceptional. We are extremely grateful for everything he did and would highly recommend Duane Petty and Mac5 Services to anyone needing HVAC services.
Thank you, Duane, for taking such good care of our customer when they needed help the most.
Duane responded quickly, worked tirelessly to get the situation resolved, and was able to have a new AC system installed and running within 24 hours. What impressed us most was his genuine compassion and willingness to help. He provided an incredibly discounted price to make sure our customer could afford the replacement, which made a huge difference during a very stressful situation.
In a world where great customer service can be hard to find, Duane demonstrated professionalism, integrity, and a level of care that is truly exceptional. We are extremely grateful for everything he did and would highly recommend Duane Petty and Mac5 Services to anyone needing HVAC services.
Thank you, Duane, for taking such good care of our customer when they needed help the most.
Wizard's Enterprise
1 week ago
Mike Wright is a super employee, proud to work for Mac5. Did a grest job. Efficient and pleasant.
Linda Arnold
1 week ago
Excellent service. Thanks Mike W
George Arnold
1 week ago
Jorge Torres was great did a phenomenal job I highly recommend this tech for any service u may need!
djshaqtheripper1
1 week ago
On time, professional and showed his work when identifying the issue. Went over options and repaired it
Frederick Frandle
1 week ago
Mr Robert is very knowledgeable and gets the job done fast and efficient. 😊
ida ferreira
1 week ago
Problem was a stopped up and leaking garbage disposal. I was able to get same day service. The problem was diagnosed quickly and the disposal was replaced. Technician was knowledgeable and courteous. Saved my day.
paul julich
1 week ago
Professional and efficient. Great job
James Adams
1 week ago
Ryan was our technician today on a service call to our house. He was nothing but kind and professional. I would recommend Ryan to anyone who has plumbing needs. He also interacted very well with our male pittbull who can be intimidating. You can tell Ryan is driven and focused on delivering great service to everyone. Thank you again Ryan!
Bradley Mickey
1 week ago
Doug was knowledgeable and very thorough. He also made sure to address all of my concerns. It was a pleasure working with him.
Keith Grady
1 week ago
Jorge Torres was very accommodating and polite and explained all his work and recommendations.
Jerome Gaeta
1 week ago
Jorge Torres was AMAZING!! Great service. He came the very same day and worked on my AC unit and fixed it. Would highly recommend him and the company.
Diana
1 week ago
Excellent service, friendly, and explained service required before continuing.
John McDaniel
1 week ago
Extremely nice young man, very informant. On what was going on worked hard on getting my dishwasher going
Darrel Scoggins JR
1 week ago
Brad was an outstanding technician and solved my problem! I will call again when I'm in need of sevices!
Maria Grissom
1 week ago
Jorge was a very good technician
Samuel Jackson
1 week ago
Chris did trouble shooting assessment. Very personable, knowledgeable. Explained all the readings and recommended what was urgent and what could wait. Next day Luis did a great job installing what we agreed on. Also very personable and efficient. The scheduling staff was also wonderful and very accommodating since we only had a two day window for fixing the issue. Thanks so much to MAC5 staff!
Michael Pinard
1 week ago
Wonderful person professional and top notch man. Will continue to use them for all projects. Thanks
Linda Corbin
1 week ago
Very helpful, polite and honest would highly recommend
Knox Home Decor
1 week ago
Mike Wright was amazing!! He and his team member arrived as promised and provided a detailed description of our problem and what was causing it!!
Benita
1 week ago
I have used MAC 5 services for electrical work for a property with many electrical issues and I always ask for Anthony. He is amazing I cannot speak highly enough. He is efficient and very knowledgeable. He has completed several jobs to the highest degree and I will be sure to ask for him specifically if I ever require any further electrical jobs.
Estela Abich
1 week ago
Jorge Torres was very accommodating and polite and explained all his work and recommendations.
Jerome Gaeta
1 week ago
Jorge Torres responded quickly, found the issue and took care of it. Thank you Jorge I really appreciate it.
Ruben Rivera
1 week ago
Kenny is a talented, very personable Electrician. He Replaced our Circuit Breaker Panel, all Circuit Breakers and Relabeled each Breaker. The took the extra time to explain the details of some reconfiguration to improve safety and overall reliability.
He photographed all his repair work for substantiation. MAC 5 is a very prompt and reliable company… highly recommend their services. Thank you Kenny 🙏
He photographed all his repair work for substantiation. MAC 5 is a very prompt and reliable company… highly recommend their services. Thank you Kenny 🙏
Connie L Uber
1 week ago
Jorge was great. Super fast and detailed. Friendly and very knowledgeable. Because of Jorge, I know I made the right choice using Mac 5 for my A/C electrical and plumbing needs.
Kevin Harvey
1 week ago
Michael C was Very professional. Would recommend.
Kristen Tlumac
1 week ago
Just purchased a home with a 5-year old A/C system with zero service/maintenance history. Am new to the area so I didn’t know which company to call. I’m SO glad I called MAC 5! Chris P. arrived and wow, what a fantastic job he did! He arrived at 9 am for what should have been about a 1-hour job but due to the sellers’ neglect to the system, he ended up staying all day and took it in stride. He could have tried selling on a whole new system but instead, due to his extensive knowledge, experience, patience and tenacity, he was able to get the system back to working order. He had to do extensive cleaning and a couple of repairs. One part needed was available at another location. By that time, it was after 4pm and the parts place closed at 5 and it was a Friday. Instead of making me wait until Monday, he was determined to try to get there and back and he did! I was really impressed! He was genuinely kind and patient, explaining everything to me along the way, showed me pictures, and educated me on caring for the system properly moving forward. I’m so glad I chose MAC 5 and that Chris was assigned to do the work! You have a a great company, great staff, and a loyal ongoing customer (me). Thank you Chris!!!! I’d give you 10 stars if the ratings allowed! 😊
Cindy T
1 week ago
Great company! Will use them again.
Susan Schoenwetter
1 week ago
Professional and very thorough explanation of the service. Explained in detail what was seen and what the numbers meant. Highly recommend
fred hawkins
2 weeks ago
Prompt, efficient and courteous.
Bob Loring
2 weeks ago
Technicians were on time and very professional got right to doing the job of cleaning the ducts and Ac vents.
Roger and Mickie are truly assets to your organization.
Roger and Mickie are truly assets to your organization.
Alvin peterson
2 weeks ago
Mike was friendly, professional, thorough, and made me very comfortable with his recommendations to get me back up and running. I would highly recommend this company and Mike for all of your HVAC issues.
R.J. Delaune
2 weeks ago
Very little cold air Friday 450 PM, called and showed in less than an hour. Donte and Carlos very friendly and helpful. Hopefully a bit of freon will fix it.
Frank Listello
2 weeks ago
Mike C. Has been fantastic. He doesn't push, he does a thorough job, and he is very customer-oriented.
Dennis Osbon
2 weeks ago
My technician was very nice and professional. He did a great job 👏
Olita Spearman
2 weeks ago
Jackson provided timely good service, explained everything clearly, offer affordable annual maintenance program for plumbing, electrical, AC works. Thanks for fast service.
Maya M
2 weeks ago
Robert Bailey and his helper(Sorry, I did not get his name)were polite, professional, and had my problem fixed in no time. The price that was quoted was the price that I was charged. I appreciate that they wore shoe covers every time they entered the house. I think they went above and beyond checking all my systems for me. Robert explained everything they were going to do and was very knowledgeable about his work. We will definitely use this company again
Thank you.
Thank you.
Linda R
2 weeks ago
Robert Bailey and the young man he had with him were very professional and polite.
Explained everything they were going do and did exactly what they said, and the price quoted was the price that was charged?
Explained everything they were going do and did exactly what they said, and the price quoted was the price that was charged?
Linda R
2 weeks ago
I wish more than 5 STARS were available! Vincent of MAC 5 Services did an amazing job. He attended to every question I asked. His work was beyond exceptional and I now have a properly working water system. His exceptional care led to a much neater and effective installation. He is extremely knowledgeable contributing to his phenomenal work. Of all the contractors that have done work on my home, he is the VERY BEST!!!
Bob Abend
2 weeks ago
I wish more than 5 STARS were available! Vincent of MAC 5 Services did an amazing job. He attended to every question I asked. His work was beyond exceptional and I now have a properly working water system. His exceptional care led to a much neater and effective installation. He is extremely knowledgeable contributing to his phenomenal work. Of all the contractors that have done work on my home, he is the VERY BEST!!!
Bob Abend
2 weeks ago
Had a good experience. JJ solved the issue easily and the customer service was great. I didn’t do any price comps so I can’t speak to the cost.
Sarah Hendricks
2 weeks ago
My electrical service technician did an outstanding job. He was very professional, and I would like to give him five stars.
harold Davis
2 weeks ago
Fantastic service and great attention to detail. Highly recommend
Justin Provo
2 weeks ago
Nasir Khan was amazing! I don’t want anyone else touching my electrical jobs. He went above and beyond to solve my issue. Thank you so much!
Sarah Del Percio
2 weeks ago
So Far So Good!
Camden and Kenny were both professional and respectful. Very informative. The repair costs were steep but necessary. We didn't have to wait for weeks. They came out same day and next day. Our kitchen was going crazy and the NEW breaker box (installed by a different company) started to fail.
We are happy with the work and service.
Recommended!
Camden and Kenny were both professional and respectful. Very informative. The repair costs were steep but necessary. We didn't have to wait for weeks. They came out same day and next day. Our kitchen was going crazy and the NEW breaker box (installed by a different company) started to fail.
We are happy with the work and service.
Recommended!
S mm
2 weeks ago
Howard did a great job and was able to evaluate whether my fridge needed a new water outlet or not, and connected it when it turned out not to be broken.
Timothy Roman
2 weeks ago
Jorge Torres was a kind and friendly man … explained everything and knows his buisness … next time me I would like to have him as my tech.
Leanne
2 weeks ago
Muncello, Andre Drekel, and Michael are phenomenal technicians! They diagnosed the issues in my system and gave me several paths forward to fix and maintain my AC! I could not have asked for better technicians.
Jarod Trainham
2 weeks ago
A/C wasn't cooling. Called MAC5 since we got it from them 3 years ago. Came the next day, cleaned the coils, and cooling was restored.
Thomas Gardner
2 weeks ago
Brad was very professional and answered all my questions and explained what he was doing and why.This was his second visit to our home and he was very professional as he was the first visit. With what he did will help it our water bill extensively. He was plesant and did a wonderful job. Thanks Brad you are an excellent employee. Thanks Bill
Bill Fitzgerald
2 weeks ago
Jackson great with work.
Artinez 17
2 weeks ago
Excellent service
Phyllis Cecere
2 weeks ago
From initial call to fix broken water line in my front yard, everyone was great. They showed up right away, located the leak and came up with a plan to fix it. Crew arrived next morning, on time, and had it fixes within a couple of hours. Very satisfied!
Scott Balukonis
2 weeks ago
Howard was Great, knowledge, Polite, and extremely intelligent on my Plumbing Job. He fixed my Washer Valves and the plumbing pipes. Nothing is Leaking and the wall looks great. He completely cleaned the area and replaced all equipment.
I have used Mac 5 for multiple issues that just happens to arise in every day life. They sent Howard out the same day so we can get on with washing our clothes.
Prices are competitive and fair.
I have used Mac 5 for multiple issues that just happens to arise in every day life. They sent Howard out the same day so we can get on with washing our clothes.
Prices are competitive and fair.
Edward Siegle
2 weeks ago
Mike
Errol Baugh
2 weeks ago
Derrick is the tech who you should ask for when you call for service
Gary Inman
2 weeks ago
Great tech, (Larry B) really took the time to answer my questions and a true expert in his field.
B H
2 weeks ago
Friendly, did a good job
Dan Vaughan
2 weeks ago
I had Roger and Pedro at my house yesterday to install a new HVAC system. eeek! They did a GREAT job; everything is running as it should and I am set for cool air all summer. I love my new wifi thermostat. They made the entire process very pleasant!
Another great visit from mac5–Jorge is super professional and a lovely, friendly man. I always like it when he makes the call. Thanks Jorge for doing the work on the rain😺
Cassandra Myer
2 weeks ago
Jorge Torres came got my unit up and running in no time.Took the time to explain what was wrong and what needed to be fixed
Benny Ortiz
2 weeks ago
Great service! Duane explained everything so very professionally.
Also Jaysen work was very well, he has my AC system purring like a cat. Great work ethics. Amazing worker.
Jessica Vazquez
2 weeks ago
Doug was awesome.
Kevin trainee was trained gr8
Both guys were professional
And polite
Introduced themselves.
Wore shoe coverings on feet when in house.
Cleaned up after mess.
They were kind, polite and very knowledgeable and professional.
Very happy with the work.
Patti Wright
2 weeks ago
Perfect service by Doug and he had trainee.
Both were professional and polite and knew what they were talking about.
Very satisfied
Patti Wright
2 weeks ago
Technicians were on time and very professional got right to doing the job of cleaning the ducts and Ac vents.
Roger and Mickie are truly assets to your organization.
Alvin peterson
2 weeks ago
Anthony brought our general back to life. His service from start to finish was superb. Would recommend Mac 5 five stars 🌟
Donna Acquafredda
2 weeks ago
We had an issue with our electrical panel and called Mac 5 Services l. They came out promptly, diagnosed the problem, and fixed it efficiently. Very professional, knowledgeable, and left the work area clean. Highly recommend their services.
Rosa Sanchez
2 weeks ago
The technicians and service provided were exceptional. Carlos and Dontae executed their tasks with professionalism and delivered high-quality service.
Mitchell Goss
2 weeks ago
I had a great experience with Jorge Torres. He was professional, courteous, and extremely knowledgeable throughout the entire service visit. He took the time to explain the issue with my AC system, answered all of my questions, and made sure I understood what needed to be done. Jorge worked efficiently, paid attention to detail, and demonstrated a high level of expertise. Most importantly, he was honest and respectful, which made me feel confident that my system was in good hands. I truly appreciate his hard work and dedication to providing excellent customer service. I highly recommend Jorge Torres to anyone in need of HVAC services.
Aristina Blanchet
2 weeks ago
I'm adding the full name of the disposal installer from Mac 5 Plumbing and Heating.
DARION MYLES. He did a superb job installing my new garbage disposal!
Darion did a great job installing a new gargage disposal. He was very efficient and had a pleasant personality. Since I've had recent shoulder surgery, he offered to take the old one and take it out to my receptacle in the shed. He also was very neat and did not leave any leftover mess for me to clean up. I'd say he's a keeper for MAC 5. (Give him a good bonus for traveling all the way to the East coast from Orlando daily...that's a lot of gas!). I have a Mike Holmes home warranty so I did not pay Mac 5. My new disposal runs great.
Thank you Darion and Mac 5!
Darion' full name is Darion Myles. He did a great job
Shelley Thibedeau
2 weeks ago
Howard did an outstanding job installing our water heater. He arrived on time and took the extra effort to test the system and explain all the heater functions. Great work!
Kurt Hall
2 weeks ago
Howard was very helpful. He provided options for my service and explained the pricing upfront before any work was done. He completed the work quickly. He was also very friendly.
Mathew Rea
2 weeks ago
Excellent Service and explanation of needs for my home soon!
Thank you all!
Sheila Elizabeth Ann Stillie
2 weeks ago
Was very pleased with the service from Jorge Torres, getting my system functioning again and resolving one of the ongoing issues I was facing. I'm cooler already, thanks so much!
CJ Kongsjord
2 weeks ago
Sheldon was prompt, polite, knowledgeable and let me know how i can best keep my equipment going strong between tuneup!
CJ Kongsjord
2 weeks ago
Mike wright arrived on time
Scott Guenthner
2 weeks ago
He did exactly what we wanted him to do. Excellent work.
Mark Mayfield
2 weeks ago
Derrian
was a great.representative of company. Great i formation. Thank you for airing him.
Aurea Rivera
2 weeks ago
Very professional, responsible on time. He did everything to my expectations. Mike Campion was patient and answered all my questions. Definitely recommend Mac Services.
Linda Aponte
2 weeks ago
Great experience working with Michael. After a thorough inspection, he patiently walked me through the condition of my HVAC system and ducts. He listened very carefully to my needs and presented 3 plans of action he would recommend to make my system last longer and efficient. The plan I picked was the least expensive, but I received immediate results. No high pressure sale, just true facts.
Wayne Floyd
2 weeks ago
Mike came in and helped repair a leak for us
Alex Kulsa
2 weeks ago
Mike came on short notice on a Sunday and helped with a root cause investigation for a flooding incident. He recommended a follow up that we agreed with to help ensure it doesn’t happen again. Mike is a solid professional with deep expertise and knowledge.
Tom Tyler
2 weeks ago
I needed to have a small transformer changed out for my doorbell ring doorbell and ring had also provided something to go in where the door chime was. Jackson came over and did just what I needed. He was very professional very courteous. He also pointed out some things that we need to fix that I couldn’t do right now, but I appreciate him pointing those out cause it will need to be done. I can recommend this company wholeheartedly.
Wayne Weeks
2 weeks ago
Doug and GREAT- he explained everything he was going to do to install my microwave, The work was done quickly and professionally. After the work was done. He cleaned up and it was like he was never there. I would highly recommend this company for any work you may need to be completed
Susan Magee
2 weeks ago
Mike was great. He took the time to evaluate what was wrong, clearly explained it and my options and then got everything working again in short order.
Jen Rother
2 weeks ago
Chris Pena finally resolved a chronic issue with our A/C that could have been a result of a problem left behind by the original installer or by a previous service tech. He was very knowledgeable, helpful, and patient. Absolute 5-star rating for Chris! But... will be following up with management about why this problem took visits from multiple service techs before one was sent who could address the issue.
Jason Asbell
3 weeks ago
Mike was amazing! Very thorough and detailed.
Crystal Laury
3 weeks ago
Arrived same day. Took care to fix everything as stated. Very good work,very personable ,and professional. Thankyou
Junies770 Stojkovic
3 weeks ago
Thank you Mike for coming out! It was a pleasure to have you and program the azure universal motor
Lyndeliz
3 weeks ago
Darion Myles was GREAT! He came out on his day off (Late Friday) and found the issue, arranged the needed and possibly needed parts then came back early Saturday morning and made all the needed repairs so we can get our new appliances installed today.
Charles Halley
3 weeks ago
Mike was my HVAC technician today, he was very transparent and easy to talk to, he did the required maintenance work swiftly, and possibly saved me a great deal of time and money.
tristanator
3 weeks ago
Both times he has been to the house he has pointed out the incompetence of the our builder Price Family twice. This time was an improperly installed and lose outlet.
Mr Tate
3 weeks ago
Michael was super professional and courteous. He was able to explain and handle our UV lamp replacement very quickly, while also tightening up our A/C system to be sure it runs efficiently. He also made sure we were pleased with his work and made sure he left our home very clean. Thank you for hiring him!
Abbey Kessman
3 weeks ago
From the moment their technicians arrived to the end of our services, Ryan and Howard provided excellent workmanship, knowledge of how to fix our issues and top notch customer service. The receptionists are polite and professional, too! Mac 5 Services puts the needs of their customers first. Highly recommended.
Jason McGuire (Jay)
3 weeks ago
Jorge was great. Showed up quickly, was polite and efficient. Ac is back up and running before a very hot weekend.
Stephen Long
3 weeks ago
Mike W came out did an excellent job of explaining everything in detail. Worked out a price we were comfortable with. Second tine we've used Mac 5 services. Highly recommend.
Miguel Alejos
3 weeks ago
Kinsley was very professional and had a lot of great knowledge and information about my ac unit. Took care of my issue and did what he could to help prevent more issues in the future.
Michael Gallo
3 weeks ago
Ryan was very polite, professional and knowledgeable.
He presented us with several options that we may need in the future.
Couldn't be happier with the work preformed and the end results turned out better than when the house was built 3 yrs ago.
Highly recommend him, will ask for him by name should the need arise.
Gary Rolfe
3 weeks ago
Jorge was very professional and explained everything clearly. He was very honest and knowledgable. I would highly recommend.
Hugo
3 weeks ago
I had a great experience with Robert when he came to fix my plumbing issue. He was extremely knowledgeable, professional, and took the time to explain everything clearly. Robert was also very kind, courteous, and genuinely helpful throughout the entire process. It's not often you find someone who combines technical expertise with such excellent customer service. The repair was completed efficiently, and everything is working perfectly. I highly recommend Robert to anyone needing plumbing services!
Kirsty Stewart
3 weeks ago
Jonathon Frazier - very competent, friendly and professional employee!
Dzmitry Matkouski
3 weeks ago
Doug was very prompt and explained his findings without being excessively pushy in doing additional work.
Kim Nickerson
3 weeks ago
Technicians were on time and very professional got right to doing the job of cleaning the ducts and Ac vents.
Roger and Mickie are truly assets to your organization.
Alvin peterson
3 weeks ago
We had Dontavios come out and he did a great job working on vents in hvac. Thank you
Charity Huizinga
3 weeks ago
Jackson was very professional and very personable and courteous. He pointed out a couple of electrical items that we need to remedy soon. I will be using Mac 5 for the upcoming jobs that need attending.
Wayne Weeks
3 weeks ago
Doug was excellent and Tyler . They were professional and completed a complicated installation with good humor and I will definitely recommend this company for all electrical work.
Susan Magee
3 weeks ago
Very professional and fast and efficient
Colin Christopher (UBaba HT)
3 weeks ago
Anthony installed a fan/light for me today. Rewiring was required. He a did a great job. Very professional and courteous. He was is neat. The work area was cleaned up prior to leaving. Thank you.
Audrey Tiwari
3 weeks ago
Very thorough, professional, and does a great job.
Vicki Miller
3 weeks ago
Ivan was professional and very knowledgeable about electricity and current code and safety measures.
Kathryn Adams
3 weeks ago
Communication was great. They followed up and earned my business. Kenny did a great job with the electrical panels install. We are very happy with the results.
Richard H
3 weeks ago
Anthony came out quickly professionally and replaced smoke detectors without an issue at my mom’s house.
Marina Saad
3 weeks ago
He came to resolve a stopped waste issue. Have had this issue before, he resolved the and suggested remedial course to prevent this from happening again, God willing.
Bruce Long
3 weeks ago
Darrion n Tyler showed upto assist me with great attitude n did great job keep the good work Way to go Mac 5
Toby Hanks
3 weeks ago
Chris was awesome. He fixed my problem and it didn't cost me an arm and a leg LOL
William Holt
3 weeks ago
Installed an electric vehicle charger as you would expect from a professional.
Carol Gary Halverson
3 weeks ago
Great Service answered all our questions completely...Mike was Top Notch Thanks AAA +++
Blanche GiQuinto
3 weeks ago
I have used them for a few years now. They are prompt, and do a great job. Yesterday I had tech Michael who told me each thing he needed to do every step of the way. Michael was beyond respectful & polite as can be. Every tech I ever had come out was nicer (if possible) than the last! Thanks Mac 5!!!!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Laura Gallucci
3 weeks ago
Doug and Mike were great. Service quality is awesome always.
Brad Stephens
3 weeks ago
Jackson A was professional, courteous, and knowledgeable in his electrical trade. Very informative and explained my options for my electrical needs. Outstanding work on installation of 80Ka surge protector. Excellent experience with MAC5 having professional individuals in the trade. Great job
john santiago
3 weeks ago
We had several plumbing issues that needed addressed. Mac5 sent Derrik to do the work. He put on shoe covers before entering my house to ensure my floors stayed clean. He was very professional and personable. He took care of all of our issues in a timely manner and inspected everything multiple times to ensure quality. I wouldn’t hesitate to have Derrik handle any future plumbing needs.
Amparo Champ
3 weeks ago
Technician was very courteous and knowledgeable.
Tim Hannan
3 weeks ago
Very courteous, professional job done
Robert Thomas
3 weeks ago
Thanks Johnathan Frazier for you quality time and taking the time to help us find a solution for our Air needs
Ashton Sillito
3 weeks ago
Experienced service, precise, concise handle with the utmost courtesy and respect. Anthony is truly the definition of professional.
Jeff Odean
3 weeks ago
Excellent work on time gave me a quote and did the work. I would recommend.
tammie sanders
3 weeks ago
Mike did an amazing job explaining what he was doing to make this repair very professional went above and beyond my expectations would recommend him every time
Norman Doucet
3 weeks ago
Mike did a great job. Ran diagnostics through everything that he had. Explain to me in detail what needed to be done. With the diagnostic returned
Michael Bianco
3 weeks ago
Christopher P, was outstanding and went above and beyond in resolving and fixing the HVAC clogged condensation line. He was professional, courteous, knowledgeable in his profession. Very patient and thorough in resolving the issue at hand. Well done
john santiago
3 weeks ago
The entire process from Star Trek finish was just amazing. George came out on Saturday evening. He was great. We agreed to a price signed the contract and by 5 PM on Monday. The install was complete. Luis and Isaiah the installers were absolutely the best. I highly recommend this company and will never use any other company except Mac.5
brad poulsen
3 weeks ago
Fantastic service! Transparent about what part we needed replaced. Thank you!
Hannah Knecht
3 weeks ago
Jorge was awesome and it's his kind of customer service that keeps us so happy with MAC 5.
Damian Knecht
3 weeks ago
1 st class service and workmanship
Tom Meyer
3 weeks ago
Jorge was extremely professional, did a great service for a clogged drain line for our new AC unit, highly recommend them and the company Mack five
Corey Miller
3 weeks ago
Clinton and Anthony arrived at my house on a Thursday morning to re-pipe the entire house and replace the water heater, as I had a leak in my slab. They told me they've been working together for five years as a team, and it was pretty obvious that they knew what they were doing. They worked independently most of the time, they were efficient and knowledgeable, and finished the job in about five hours. Kudos to these two young men for doing such a good job!
Art
3 weeks ago
Roger and crew took care of our A/C installation and stayed later to make sure everything was in order before leaving. Greatly appreciate your crew and services!
Kayla Watson
4 weeks ago
Jonathon Frazier worked on our condenser and he was fantastic! Super friendly and worked diligently till the job was finished. A reliable employee of Mac 5.
Fantango
4 weeks ago
I was going to replace the toilet valve on 2 toilets inside the tank when I discovered that the shut off valve was leaking on one of the toilets and needed to be replaced. I called MAC5 and they sent my technician Brad. Brad was fantastic! Professional and polite and provided an estimate before doing any work. This put my mind at ease as I knew there would be no hidden costs. Brad completed all the work and I am extremely satisfied with the service. I will definitely be using MAC5 again! Highly recommend.
John Bonsignore
4 weeks ago
Derrick is the tech who you should ask for when you call for service
Gary Inman
4 weeks ago
Excellent
Patricia Sboto
4 weeks ago
we had a last minute request in the late evening, our AC went out on a warm night and I’ve got huskies in the house and they accommodated quickly and had someone out within an hour or so. Jose was great and extremely helpful and cleaned our lines out quickly!
Ray Clennell
4 weeks ago
They came right away and did a very quick but excellent job
Lori Hawkins
4 weeks ago
Great service by Mike C. Explained everything and honest with what was going on.
Ed R
4 weeks ago
Mickey and rodger were amazing
Lorenzo Collins
4 weeks ago
Roger and Mickey we’re amazing on our ac install and duct cleaning
Angelina Edwards
4 weeks ago
Roger and Mickey we’re amazing
Charlene Sigafoos
4 weeks ago
Camden and Nasir was phenomenal at explaining what was wrong with my electricity and rapidly revolving the issue. Jonathan and Duane were efficient and knowledgeable with the HVAC systems. This crew was awesome and friendly. I've used Mac 5 in the past and will surely utilize there services in case it's needed.
Cynsere McCarty
4 weeks ago
Great and quick service! Fast and friendly service. Camden and Nasir was awesome with our electricity. Jonathan and Duane was also awesome with repairing and replacing out A.C. unit! We tell everyone about your services because you're awesome folks!
Kayla Watson
4 weeks ago
Doug was very thorough and took his time reviewing all the options with my husband and I. We have not had any work done yet as we are reviewing our options but the customer service is 5/5!
Ramos Family
4 weeks ago
Thanks to JJ in a pinch!!
Home inspector tells me that we need electrical issues repaired and I am closing in five days!
Called MAC5 and they were here today and fixed the issues. Not we will come by next week, was here in 2 hours and successfully did the work.
Buyers will have MAC5 number on all the major appliances if they need service in the future.
Thank you JJ and MAC5
larry leavitt
4 weeks ago
Robert was very professional and was able to solve my plumbing issue promptly. He shared his knowledge of why I was having a problem and options that could prevent the problem in the future.
Mary Ussery
4 weeks ago
Kenny was very knowledgeable, professional and courteous. He and his assistant were able to explain and handle our upgrade very quickly. He also made sure we were pleased with his work and made sure they left our home and yard very clean. Thank you for hiring him!
Abbey Kessman
4 weeks ago
All work was done efficiently with explanations along the way.
Roz Mestre
4 weeks ago
Howard was very knowledgeable and pleasant to speak to. Did a great job with scoping of the drain gave me a lot of good information about that whole system. It was a pleasure to work with him
David Estes
4 weeks ago
Everyone has been super terrific. Nice, patient, understanding and great personalities. They both did an excellent job addressing and fixing my electrical issues. So happy I signed up for service plan. I intend to have more services covered by them
Dawn Ammirata
4 weeks ago
Jackson was very helpful with the A/c he helped explain the problem and gave me multiple options and payment plans to get it fixed and to be done in a safe way
Sandra Moore
4 weeks ago
I ordered a new dishwasher, but found out it was straight wired & I needed to either do the same or get an electrical outlet installed. I opted to straight wire it after going over my options with Anthony. He preceded to wire the dishwasher & get it set up to be used, so now everything is fine thanks to the good job Anthony did. Thanks
Bill Fairchild
4 weeks ago




