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Homeowners across Central Florida depend on Mac 5 Services for reliable plumbing, HVAC, electrical, and drain solutions, and their feedback tells the story best. Our team works hard to deliver five-star service on every visit, and we are proud to share honest reviews from customers who trust us to care for their homes. Explore real experiences from families who value fast response times, friendly technicians, and workmanship that stands the test of time.
Vinny is a great guy and knows what he's doing. Very competent and efficient.
Michael Weinberg
3 days ago
Chad was awesome. Very knowledgeable and very friendly will definitely be using him again.
Logan Anderson
3 days ago
Derrian, did a great job on my consultation for my electrical panel upgrade. Very Professional, very knowledgeable, and skilled at his craft. Give him a raise!!!
Cj Suarez
4 days ago
Jim and the other guy that came out were wonderful. Very professional and kept the area clean. Picked up after they were done. The lid they installed the water line for my new refrigerator. Very happy with Jim and the other guy that was with him. In future I want him to be the person who repairs any issues I have.
Angela Schreiner
4 days ago
Derek provided great service; repaired my toilet very efficiently! Quite happy with his service!
Frances Hudson
4 days ago
From tracking your appointment to the exceptional and friendly, detailed service, I could not recommend a better provider for your electrical needs.
Patrick Bishop
5 days ago
Nathan was very knowledgeable and quick.
Would highly recommend
Would highly recommend
Miriam Brocato
7 days ago
Nate was very kind and professional. He was prompt in addressing and resolving my clogged toilet concern. I would recommend his services to anyone.
Jacobia Walden
7 days ago
Jackson was awesome. He helped me understand what was wrong and how he fixed it. I appreciate how quickly it was fixed and the fast response from Mach5.
Beth Weber
7 days ago
Great job!
Dale Wells
1 week ago
Omar was awesome and he did the job right!
Seth McDonald
1 week ago
Excellent service quick and professional
William Muddle
1 week ago
Every single worker has been extremely respectful and kind!
SaraJane Slack
1 week ago
I was quite pleased with Darius. He was quite thorough in his inspection of AC unit. I would like to see that he comes for inspection whenever there is a need.
Pichuswami Virmani
1 week ago
Technician, Joe was very efficient and knowledgeable about the plumbing work needed to be done in my house.
Yvonne Thompson
1 week ago
Sabastion was exceptional! Very professional fair and he explained everything expertly while helping me understand from a non-electrician perspective. I would highly recommend MAC 5 services over some of the other names out there providing similar services.
Christopher Marsh
1 week ago
Robert was very thoughtful and professional. He was able to unclog the line from a vent in the roof. Really appreciated him coming in the morning
dawn lanie
1 week ago
Had some issues with my AC and Mac5 sent out Rodger to come fix all the mistakes. He spent 3 days crawling around my attic, fixing all my duct work, expanding my plenum and getting us back in working order. Hands down Rodger is the best, he not only did a great job, he was very personable, he’s definitely invited to the cookout!
Thanks again Rodger, I really appreciate him and his hard work.
Thanks again Rodger, I really appreciate him and his hard work.
Wilford “Randall” Comeaux
1 week ago
Knowledge, polite, on time
lisa
1 week ago
They are amazing! They were able to come replace quickly. Explained all the options and Explained all about new heater. I appreciate their professionalism and great work !
Susan Blondin
1 week ago
Arrived quickly Efficient explained everything clearly very pleased with service
Kathemeldeau@aol.com oliver
1 week ago
When the clogged sink wasn't responding like we needed it to the first day they immediately send another person the second day.
And that was Nathan, 'Nate'.
And what an angel he was for my family because I wasn't there at the time to handle relaying the issues except through my daughter. He was very professional and sensitive to everybody including my mother-in-law who's 89 years old and was very impressed and inspired by him. And this might not seem like it has anything to do with plumbing but maybe it does.
The sink is running fine and haven't had a problem since. And we also got educated on what the problem might be so we can handle it better. Thank you. And thank you for maintaining a company that can keep quality people working for them!
And that was Nathan, 'Nate'.
And what an angel he was for my family because I wasn't there at the time to handle relaying the issues except through my daughter. He was very professional and sensitive to everybody including my mother-in-law who's 89 years old and was very impressed and inspired by him. And this might not seem like it has anything to do with plumbing but maybe it does.
The sink is running fine and haven't had a problem since. And we also got educated on what the problem might be so we can handle it better. Thank you. And thank you for maintaining a company that can keep quality people working for them!
Carmen Parise
1 week ago
Ryan was very professional, he fixed the issue and gave prevention tips. Excellent service.
Carlos Molinares
1 week ago
Jackson was awesome! We had called another company to fix our doorbell only to have to call Mac 5 out to fix it. Reliable, friendly, and trustworthy! Thanks for easing my anxiety about
Jennifer Hahn
1 week ago
The team came out and identified many issues. They did a fantastic job today and look forward to finishing up the work early next week!
Lisa Enos Smith
2 weeks ago
We needed the return plenum replaced and Izaiah did an AMAZING job with all of the work. It was a lot and he worked tirelessly to get it done. After the work was completed, he carefully explained what he did and also cleaned up everything inside the home and the garage. I could already tell that my system was working better. Thank you to Izaiah and the team at MAC-5 for working with us and getting this job done so efficiently!
Caroline SJ
2 weeks ago
Derrek arrived on time and saw my problem , he immediately knew what was causing this water leak. He had the part needed on his truck and installing this part was a challenge however Derrek was able to get the job done.
Chris
2 weeks ago
We reached out for a smoke alarm system replacement and received a whole house checked up thanks to Matt. He was very professional, helpful, and explained everything to me so I could understand the service. I highly recommend Matt from MAC 5!
Elliott Barnes
2 weeks ago
I love Mac 5 my friend Lee help me out with my plumbing he was so friendly and caring I will call them again soon thank you mac5
syira baker
2 weeks ago
Mini split installation was difficult but this team did an amazing job! Well worth the cost of service. Izaiah is very knowledgeable and takes time to explain everything and make sure the job is completed well.
Catherine M
2 weeks ago
Omar did a fantastic job installing our Govee lights around the perimeter of our home as well as our pool area. The job took longer than expected, however, Omar remained positive and stayed until the task was finished. My husband and I are very pleased with the quality of his work. We are also very thankful that he was able to complete a task we had put off for several months!
Jenna Conn
2 weeks ago
Joshua was awesome, great customer service and fixed the problem.
Thelma Chong
2 weeks ago
They were great as usual. Cleaned the system and put in a new thingy to make it work better. Always good work.
Shawn Obrien
2 weeks ago
Darius was very thorough, informative and helpful.
Joanne Keller
2 weeks ago
Zach was incredible. Bent over backwards to make sure we were taken care of. I won’t go anyplace else other than Mach 5 for my services.
Cheryl Hooper
2 weeks ago
The service we receive was thorough but did not take an excessive amount of time. Our technician was knowledgeable and able to explain the problem in layman’s terms.
Heidi Bibey
2 weeks ago
They were very good at keeping us up to date once the technician was dispatched, they sent out a link so you can see how far away he is. They will not give a time window for the appointment, only the date, which I thought was a bit unusual.
Our technician, Howard, was a pleasure to deal with. He was very knowledgeable and provided a fix quickly and efficiently. I will definitely use this company in the future.
Our technician, Howard, was a pleasure to deal with. He was very knowledgeable and provided a fix quickly and efficiently. I will definitely use this company in the future.
Mikael Persson
2 weeks ago
Anthony Donelson just spent the whole day today (Saturday) doing a complete replacement
of my electrical panel. I watched him work most of the day. The work was done with extreme care and professionalism. He did not hurry because he obviously takes pride in doing the work right. I now have great peace of mind that I have a safe electrical panel. I very highly recommend this electrician!
of my electrical panel. I watched him work most of the day. The work was done with extreme care and professionalism. He did not hurry because he obviously takes pride in doing the work right. I now have great peace of mind that I have a safe electrical panel. I very highly recommend this electrician!
Sean Ellermeyer
2 weeks ago
Ryan did my air conditioner maintenance and did great. Enjoyed taking with him.
Wayne Morris
2 weeks ago
Responded quickly for faucet/spigot repair. Ryan knew his stuff. Detailed inspection to locate other problems. Thorough and professional. Would be pleased to have him back for later issues.
Dan Knapp
2 weeks ago
Great service from this company. Ivan and Patrick are the best. They let you know the prices that you pay up front. And the service is done quickly with caring and good quality.
Edward Thruston
2 weeks ago
I'm grateful for Mac 5 services. They are very professional and efficient in their work. I got an AC service and my electrical work from Mac 5, and I’m satisfied with their job every time. For my AC repair they sent technician Mike he explained everything and he was very professional. My AC got fixed and I was educated about it. Thank you for your services I recommended 10/10 satisfied.
La Belle
2 weeks ago
Chris did trouble shooting assessment. Very personable, knowledgeable. Explained all the readings and recommended what was urgent and what could wait. Next day Luis did a great job installing what we agreed on. Also very personable and efficient. The scheduling staff was also wonderful and very accommodating since we only had a two day window for fixing the issue. Thanks so much to MAC5 staff!
Michael Pinard
2 weeks ago
Michael Campion and the Mac5 Team offered a great service and delivered right across the board.
Jeremy Jairam
2 weeks ago
Very efficient and professional electrical system maintenance
Spectacular service
Spectacular service
theresa deukmedjian
2 weeks ago
Derrick was amazing! He knew exactly what to do and left absolutely no mess behind. Great customer service!
Irene Casey
2 weeks ago
Very professional, very friendly, on time, efficient, very accommodating to my needs, very neat and clean and very reliable. I HIGHLY recommend them anytime!!!
Tim Tracey
2 weeks ago
Mike Campionwas terrific. Patient talking to my husband on the phone in South Carolina and patient with me saying things so I could understand 😀. He's definitely five star!!
Mary McConnell
2 weeks ago
Doug Burr came out the same day I called, and then when the house needed to be reg rounded, he was out first thing the next day. Doug was courteous and explained everything he was doing. I could not be happier with the service.
Cori Meyer
2 weeks ago
Howard did a great job, good communication and a nice person.
Jeff Johnson
2 weeks ago
Jackson from Mac5 came out to address a problem with a circuit that caused an outage in 4 areas in my house. Today is the third day I have been living without power. I called Mac5 this morning and Jackson arrived promptly at my home. He is professional and courteous. After a brief diagnosis, Jackson was able to identify the area at the root cause of my outage. He offered me options for resolution including the most cost effective one. While here Jackson inspected other areas of concern, grounding and a higher voltage surge protector.. I highly recommend Jackson to address homeowners electrical needs. Mac5 also handles plumbing, AC, air handlers and water heaters. I believe I have found one stop shopping for all home maintenance needs!
Sharon Mc
2 weeks ago
I had a great experience with Ryan Bateman from Mac 5 Services! Ryan was incredibly personable, professional, and easy to talk to. He was courteous, knowledgeable, and made the entire experience pleasant and stress-free. It's refreshing to deal with someone who genuinely values customer service and takes pride in their work. Mac 5 is lucky to have him on their team! Highly recommend!
Glen Smith
2 weeks ago
Nice, on time, knowledgeable, and fast.got the job done. And nice helper.
tony melton
2 weeks ago
Very professional and knowledgeable delt with the the problem quickly and professional.
Very courteous and polite.
William Rennie
Very courteous and polite.
William Rennie
William Rennie
2 weeks ago
JJ was kind, courteous and did a great job.
Jennifer Patterson
2 weeks ago
Ryan was very professional and patient we are in a crazy situation at home very much appreciate him
Angela OBryant
2 weeks ago
Incredible service. Brilliant technician. MAC5 sent someone out the same day.
Kevin was incredibly thorough, helpful, and knowledgeable! 10/10!
Kevin was incredibly thorough, helpful, and knowledgeable! 10/10!
Ron Harrell
2 weeks ago
Emmanuel gonzalez came and he was excellent and conscientious and went beyond the call of duty
Darryl Blevins
2 weeks ago
I thought Isaiah was excellent! He was trained very well apparently because I trusted everything he was explaining to me like he really knew what the problem was and how to fix it! I hope he will be my installer for the rest of my duct work! He’s a keeper!
Jeanne Vertefeuille
2 weeks ago
Ivan did a fantastic job getting my shed wired up
James Ka'azaeros
2 weeks ago
Mike worked on my AC. He was informative, courteous and quick!
Thank you!
Thank you!
Sid Richardson
2 weeks ago
Mike C did an awesome job in servicing our AC unit. He was very thorough, efficient & knowledgeable. He has been here before and remembers our needs and concerns, looking forward to having him return for our next preventative maintenance call! Highly recommend. Their annual maintenance plans make the entire process very much worth the cost.
Vicki Scotti
2 weeks ago
The team did a great Job, they did a clean out of the sewer system changed out to toilets and put in a hot water tank and put in a clean out at ground level for FUTURE use they were here very professional recommend highly
Bridgette Sias
2 weeks ago
Second time using Mac 5. First time was to install a new dishwasher and sink drain. Excellent experience!
Second time was to have a technician come by to repair the drain because it had a leak. Plumber was very polite and quick with service and explained the problem. Next technician was the AC technician. I used the $59 AC maintenance deal. Josh arrived on time and explained exactly what he was going to be doing. Showed him both units and left him to do his work. Finished within 30 minutes and explained everything that he did and told us our unit was in really good condition. He explained the neighbors program collected payment and was on his way.
Another excellent service from the team at MAC 5. If you need anything repaired in your home MAC 5 has a technician for that.
Second time was to have a technician come by to repair the drain because it had a leak. Plumber was very polite and quick with service and explained the problem. Next technician was the AC technician. I used the $59 AC maintenance deal. Josh arrived on time and explained exactly what he was going to be doing. Showed him both units and left him to do his work. Finished within 30 minutes and explained everything that he did and told us our unit was in really good condition. He explained the neighbors program collected payment and was on his way.
Another excellent service from the team at MAC 5. If you need anything repaired in your home MAC 5 has a technician for that.
David Long
2 weeks ago
I can recommend Mach 5 AC service to anyone they are reliable trustworthy, and show up to get the job done. I do appreciate your customer service and the staff as well. I can see the stuff or well, trained, and reliable
Suzette Mvuth.kclennon
2 weeks ago
Joshua was excellent in repairing our HAVC system to help us restore the power and stability of our system.
Edward Siegle
2 weeks ago
Chad did a great job of replacing the dryer and fixing the compressor and adding refrigerant
Stevo (Stevo)
2 weeks ago
Roger came in and did a GREAT job. He’s very knowledgeable, professional and will definitely recommend him. Please pass this on to his manager
C S
2 weeks ago
Mike did an amazing job, very thorough. Explained what he did, took pictures and provided a full report of what he found and how to correct it. I highly recommend MAC5. They had also put in my well water filtration system earlier this yr and haven’t had any issues.
Richard Rodriguez
3 weeks ago
Very knowledgeable and friendly. Was a superior job call and am very happy with the outcome.
David Lumpkins
3 weeks ago
It's rare to find a knowledgeable technician with excellent customer service skills.
Robert Bailey was outstanding and quickly helped us identify the drainage problem.
Robert Bailey was outstanding and quickly helped us identify the drainage problem.
Diane DeChello
3 weeks ago
The service we receive was thorough but did not take an excessive amount of time. Our technician was knowledgeable and able to explain the problem in layman’s terms.
Heidi Bibey
3 weeks ago
Michael did an excellent job repairing our clogged HVAC drain line. He was professional, knowledgeable, and efficient throughout the entire process. He took care of the issue and made sure everything was working properly before finishing the job. I really appreciate his hard work, great service, and attention to detail. It’s refreshing to have a technician who takes pride in his work and genuinely cares about doing a good job. I would absolutely recommend Michael to anyone needing HVAC service!
Zachary Amos
3 weeks ago
Frank and his assistant did excellent work and pointed out everything in a professional way. Definitely, will use MAC5 for other jobs.
Russell Albright
3 weeks ago
Howard did a great job and fixed our issue he was great to work with and had a wonderful and pleasant demeanor we would certainly use him again if needed!
Greg Dillon
3 weeks ago
Mike Wright was very good and knowledgeable efficient friendly !
As was as all who were here Chris electrical and Vinny putting in water heater and Mike and with filtration system ! 👍👍👍
As was as all who were here Chris electrical and Vinny putting in water heater and Mike and with filtration system ! 👍👍👍
Patricia Estok
3 weeks ago
Extremely pleasant and professional
Christine Tudhope
3 weeks ago
Joe Pugliese was absolutely amazing, he was extremely kind and compassionate, went well above and beyond what he needed to do. Fixed all my issues. Thank you joe and thank you mac 5 Services
Patricia Atwell
3 weeks ago
Mike did a great job! He was very thorough, on time, kept me updated on what he was doing and when he was all finished. Thank you!
Crystal Mala
3 weeks ago
I am very happy and satisfied with the service provided by the technician, Matt; he arrived on time, assessed my situation, and gave me an estimate. Matt explained the need to install a grounding rod at my home. He installed the grounding rod because it safely diverts excess electricity from power surges or lightning strikes, thereby protecting my appliances and preventing electric shocks. This was a necessary step to protect both myself and my home. Thank you, Matt, for your advice.
martha zaldana
3 weeks ago
Just had Jackson out to the house to troubleshoot and repair an outside outlet that would constantly trip. He did an amazing job diagnosing and solving our issue.
Scott Iovine
3 weeks ago
Jj was terrific, really explained everything to me in detail! Very pleasant and I felt very comfortable with him in my house!
Susan
3 weeks ago
Nate was extraordinarily congenial and easy going. He worked efficiently and explained the options and provided sound options for the reconnections needed. The cost was reasonable.
Kenneth Ruddock
3 weeks ago
Emmanuel Gonzalez was just here and is doing a great job working with us
siblis20
3 weeks ago
Derrian was my technician for a problem with my electrical panel. He was very pleasant to speak with and knowledgeable. He informed me of my options and once I made my decision he took care of the problem quickly. It is worth noting that I called this morning for an appointment and he and his company accommodated me the same day which I am grateful for. Great service.
Jerry Johnson
3 weeks ago
Mac was very polite, professional and knowledgeable.
He presented us with several options that we may need in the future.
Couldn't be happier with the work preformed and the end results turned out better than when the house was built 3 yrs ago.
Highly recommend him, will ask for him by name should the need arise.
He presented us with several options that we may need in the future.
Couldn't be happier with the work preformed and the end results turned out better than when the house was built 3 yrs ago.
Highly recommend him, will ask for him by name should the need arise.
Gary Rolfe
3 weeks ago
Ryan Batman came to service our AC very professional, attention to detail answered all my question we wher very please with his amazing service. Our daughter referred your company to us we referred to our mother for electrical panel to replace.
Nancy Chadwick
3 weeks ago
My tech was extremely professional, polite, courteous and respectful of my property. Would highly recommend him for service on your HVAC system
Peter Baillargeon
3 weeks ago
Ryan Rivera did a great job. He came out and replaced the element and made sure it was under warranty for us.
Alex Vilaplana
3 weeks ago
Robert did an excellent job fixing my slow drain issue. Would recommend him and Mac5 for you plumbing issues.
Kevin Brinsmaid
3 weeks ago
The service we receive was thorough but did not take an excessive amount of time. Our technician was knowledgeable and able to explain the problem in layman’s terms.
Heidi Bibey
3 weeks ago
I have had this Company in my home for 3 days. Everyone that has come has been kind and cleaned up after themselves. Joseph Pugliese finished up my new water heater and water filtration system today and I couldn’t be more pleased.
SaraJane Slack
3 weeks ago
Ivan did a great job. He put in 2 dedicated electricial outlets for my house. I highly recommend.
Greg Spencer
3 weeks ago
Awesome and efficient!!
lauren haines
4 weeks ago
Sensation was great. He was friendly, did a thorough inspection and explained all options to repair, enhance and protect my electrical system.
Dave Bharratt
4 weeks ago
Triston P. MAC 5 HVAC. Outstanding service for check up, and attention-to-detail service….Well done!
Mike dietvorst
4 weeks ago
Zach was professional and appeared to really care about doing a high quality job. He was just a nice and personable individual. I would not hesitate to use him again.
Les Solomon
4 weeks ago
Ryan was very kind, professional, thorough and explained the process and plans, so that I completely understood the decision I needed to make. Ryan diagnosed the problem, offered a acceptable solution and then worked to fix the urgent situation that I had.
I am very happy with Ryans work and would recommend him to anyone.
I am very happy with Ryans work and would recommend him to anyone.
Mark Wright
4 weeks ago
Thank you😀
Maggie Hollinger
4 weeks ago
Ryan was awesome! Professional. Respectful of my property, and knowledgeable.
Laurie Lisk Recsetar
4 weeks ago
First and foremost Torin G. was fabulous from start to finish. Polite, personable and knowledgeable. Represented himself and MAC5 Service beyond reproach. This is the type of person and technician that should be the "face" of any company. I'd call and request his service in the future. For the company, what you folks provide for customers is EXCEPTIONAL. Your business model is unparalleled. I will use your company for future needs and already recommended your services to my neighbor. Future customers with the big question. The price was very reasonable and it wasn't considered an emergency service on a Saturday.
S Gabe
4 weeks ago
Vincent & Bradley were topnotch, professional, timely and considerate.
Highly Recommend
Highly Recommend
Jeffre Berman
4 weeks ago
Mike was awesome- knowledgeable, quick, and thorough, and was available on a weekend evening!
Amanda Heckathorn
4 weeks ago
I highly recommend MAC 5 Services for all your electrical needs. Jackson recently installed a Level 2 EV charger at our home, and his level of expertise and professionalism was outstanding. He conducted a thorough assessment before beginning, explaining exactly what was required—including upgrading to the specific amperage needed—and handled the entire purchase and installation process seamlessly.
During his visit, Jackson also performed a voltage review of our breaker box and discovered an issue with high readings, which was concerning given that our home is newly constructed. He also inspected our surge protective device and provided helpful insights on why the builder-installed option might not be sufficient to prevent damage to our home’s electronics and vehicles. I truly appreciate his transparency and detailed advice. We plan to have Jackson return soon to resolve these electrical concerns, and I wouldn’t hesitate to use them again.
During his visit, Jackson also performed a voltage review of our breaker box and discovered an issue with high readings, which was concerning given that our home is newly constructed. He also inspected our surge protective device and provided helpful insights on why the builder-installed option might not be sufficient to prevent damage to our home’s electronics and vehicles. I truly appreciate his transparency and detailed advice. We plan to have Jackson return soon to resolve these electrical concerns, and I wouldn’t hesitate to use them again.
Robert
4 weeks ago
Mike was great.
Artinez 17
4 weeks ago
Michael C. walked me through all concerns and recommendations with our AC unit. Very professional and knowledgeable. Appreciated all the help.
BJ Mealy
4 weeks ago
Michael was great. He took the time to make sure our system was cleaned out well and to show us what was going on with it. He was very knowledgeable and helped explain everything well. He also gave us different options for next steps. Grateful to have a company and technician we can rely on.
Melissa Ward
4 weeks ago
Awesome young man and very positive and patient personality. I wills hire him in a second!
Mike Fogle
4 weeks ago
Mike with HVAC is always so amazing and helpful when he stops by for maintenance. Very professional and knowledgeable, honestly don’t want another HVAC company or guy at my house.
Lauren Amaral
4 weeks ago
Darius was very thorough, informative and helpful.
Joanne Keller
4 weeks ago
Kenny was patient and very understanding. We definitely will be asking for him in the future!
Jennifer Hahn
4 weeks ago
Excellent service by Sabastion! Very professional, arrived on time and did a great job with the upgrades and prewire for our Tesla charger and the mini-split for the garage. Highly recommend him and Mac 5 Services.
David Toomey
4 weeks ago
Where do I start? Malcolm with Mac 5 ...he a life saver.... Literally 🙏🏾🙏🏾, This man knows his stuff.... when I tell you he knows his stuff 💯 knows what he's doing. Like super professional, very respectful, very knowledgeable. Definitely would recommend this company to do your air conditioning job 🙏🏾🙏🏾🙏🏾🤞🏾🤞🏾🤞🏾🙏🏾🙏🏾🙏🏾
D B
1 month ago
I cannot say enough great things about my experience with Mac 5 Services, especially Derrick the Plumber. After having another company come out and supposedly resolve a plumbing issue, I noticed that my water pressure was still fluctuating. Something just didn’t seem right, so I contacted Mac 5 Services for another opinion—and I am extremely thankful that I did.
Derrik came out to assess the work that had previously been completed and immediately took the time to actually investigate what was going on rather than simply assuming the original problem had been fixed. He noticed that my water meter was still running, which indicated there was an active leak somewhere. After thoroughly checking everything, Derrik identified the true source of the problem: a leaking gasket in the outside bathroom.
What was especially upsetting was learning that the actual repair was significantly less expensive than the work I had already paid the previous company to perform. Derrick was familiar with the company that had done the original work and shared concerns based on his familiarity with their practices, particularly involving vulnerable customers. After my own experience, I was incredibly grateful to have someone take the time to carefully assess the situation and explain what was actually happening.
Derrik was professional, knowledgeable, thorough, and, most importantly, honest. He didn’t try to upsell me or turn a relatively inexpensive repair into a major plumbing project. He simply found the real problem and made sure I understood what needed to be done.
It is incredibly reassuring to find a plumber who genuinely looks out for the customer. Mac 5 Services has absolutely earned my trust and my future business. If you are looking for someone who will be straightforward with you, investigate the problem properly, and treat you with respect, I highly recommend asking for Derrik. This was truly a 5-star experience from beginning to end!
Derrik came out to assess the work that had previously been completed and immediately took the time to actually investigate what was going on rather than simply assuming the original problem had been fixed. He noticed that my water meter was still running, which indicated there was an active leak somewhere. After thoroughly checking everything, Derrik identified the true source of the problem: a leaking gasket in the outside bathroom.
What was especially upsetting was learning that the actual repair was significantly less expensive than the work I had already paid the previous company to perform. Derrick was familiar with the company that had done the original work and shared concerns based on his familiarity with their practices, particularly involving vulnerable customers. After my own experience, I was incredibly grateful to have someone take the time to carefully assess the situation and explain what was actually happening.
Derrik was professional, knowledgeable, thorough, and, most importantly, honest. He didn’t try to upsell me or turn a relatively inexpensive repair into a major plumbing project. He simply found the real problem and made sure I understood what needed to be done.
It is incredibly reassuring to find a plumber who genuinely looks out for the customer. Mac 5 Services has absolutely earned my trust and my future business. If you are looking for someone who will be straightforward with you, investigate the problem properly, and treat you with respect, I highly recommend asking for Derrik. This was truly a 5-star experience from beginning to end!
Glen Smith
1 month ago
Did a thorough inspection, found the issue causing my problems, and took care of it. Quick. Professional. Proficient. Everything you want in a provider.
Colin Colby
1 month ago
Wonderful service!
Thanks, Doug!!
You are so professional! I can’t believe this didn’t drag out!
Service in one day- finished in two!!
Amazing!!
Thanks, Doug!!
You are so professional! I can’t believe this didn’t drag out!
Service in one day- finished in two!!
Amazing!!
Mary Chadwick
1 month ago
Mike is a very good tech
Smirna Simonetti
1 month ago
Ryan was great he found the problem quick and fixed it, he was very professional, explained what I didn’t know, he was just great all around. I recommend you give them a try, I think you’ll like them too.
Karen
1 month ago
Mike was great
Kimberley Midkiff
1 month ago
Mike was thorough and explained everything.
Elizabeth Griffith
1 month ago
Mike C. A/C technician spent time on my hvac system today. His analysis and recommendations were presented in a thoughtful and professional manner. I appreciate his demeanor and think MAC5 has an excellent representative in the field.
G Erikson
1 month ago
Very professional. Very nice and courteous. Informative. Made sure I knew all of my options.
Andrea Lewis
1 month ago
We lost power back in August and found out our fuse box and meter box were badly damaged and needed to be fully replaced. On the day of service, Ivan from Mac5 came out for the install. He was early, which was perfect since he wanted to get as much prep time before FPL came out. He communicated with us every step he needed to do before the start of work, answered every question my sister had for him, and worked through the whole day into the evening to get the job done. Being as it's an older house, he had come across a couple issues but navigated it so well and made sure the job was done properly. He was very respectful of the property and very kind to my family, we even exchanged a few laughs and stories, I would highly recommend him for any electrical service.
Jacquelyn Sullivan
1 month ago
Anthony and Clinton were very professional and knowledgeable They did plumbing at our house and were amazing
Jennifer Finley
1 month ago
Very friendly and professional
Walter McCormick
1 month ago
We needed an urgent repair of our water valves for the kitchen sink. Mac5 was able to come out quickly and resolve our issue. Our technician Joe was fantastic! He was very knowledgeable and informed us of our current need as well as discussed future plans. Joe was very friendly and professional, and was able to get the job done quickly and efficiently.
Alyssa DeCosta
1 month ago
Ryan did an excellent job! On time, accurate and fast. A great communicator!!!
PHILLIP Manno
1 month ago
Howard was very professional and knowledgeable. He took care of my issue immediately and even provided recommendations on additional services to prolonged the life of my water heater. Price was quite reasonable too.
Nitza Mercado
1 month ago
Your technician was very professional. Excellent service. Thanks!!
Cristhyani Selsor
1 month ago
Joe Pugliese has been so amazing to work with. He did just come to fix the issue, but he also explained how it happened and offered advice how to avoid the issue from happening.
He is a keeper a professional and I would always ask for him if I ever need him
Highly recommend
He is a keeper a professional and I would always ask for him if I ever need him
Highly recommend
Anderson Jn Pierre
1 month ago
Today Doug Burr was the service agent. He gave us an outstanding service, he is very profecional, very detailed in everything that needed repair or service. Thank you Doug for been so detailed in your explanations
Great Job on hiring Doug.
Great Job on hiring Doug.
EL Torbellino P
1 month ago
Nate was very professional and honest. Highly recommend them as they were quick and straightforward.
George Chandler
1 month ago
Michael C. was phenomenal! We had an issue with our AC unit and Michael came out later in the evening, diagnosed what our issues were, and fixed each problem we had with the unit promptly all while explaining things carefully and thoroughly. We are so grateful for all the work he did to get our HVAC running smoothly again!
Caroline SJ
1 month ago
I can’t recommend this group enough, Mike C came out and did a house call for us late in the evening, in the rain, and was able to get us back up and running swiftly, and even took the time to explain everything he was doing for me. I can’t thank him enough for his great work, I really appreciate it!
Alex Jarnot
1 month ago
Doug came out super friendly, knowledgeable, help solve the issue fast and efficient
case pouncey
1 month ago
Great job Darious.
Fabiola Vogel
1 month ago
Victor from Mac 5 Plumbing did an excellent job on our bathroom project! He was knowledgeable, patient, and took the time to answer our questions. Even when we ran into a few setbacks, he handled them calmly and made sure the work was done right. We’re so happy with the result and would absolutely recommend him!
AC
1 month ago
It was a pleasure meeting & doing business with the fellas, they were very much like the 3 P's; Prompt, Proficient, & very Professional. They were also nice & positive about expressing other interesting things that the company has to offer. Even the dispatch lady was nice to chat with as well!
Thanks again for your title & service.
Thanks again for your title & service.
Carlos Danielseyr Daniels
1 month ago
Just had our central AC unit serviced by Christopher P. He was very courteous and knowledgeable. He did a great job explaining the working condition and output reading of unit and what improvements he could make based on results. Very detailed and appreciate his work. Highly recommended.
John Naleppa
1 month ago
Very professional, would having come by again if needed!
Renessa Ramos
1 month ago
Joe pugliese he was absolutely wonderful. Very professionall and extremely knowledgeably. Found our issue and got us taken care off. THANK YOU JOE!
Linda Zold
1 month ago
Mike and Malcolm were fantastic. No pressure.
Becky Archer
1 month ago
"Matt Zeigler was really awesome. We had another company come before him, and they couldn't figure out what was wrong. Matt came in, took his time, and actually found the real problem. He didn't just do a quick fix; he fixed the problem from the root and made sure everything was done properly. He was very patient, explained everything to us, and took the time to answer all our questions. He was also very friendly, respectful, and passionate about his work. Honestly, it's rare nowadays to find someone like Matt who really cares about doing a good job and making sure the customer is taken care of. I'm very thankful for his help, and for saving our life, and I would definitely recommend Matt to anyone who needs a good, honest, and professional electrician. He's a great guy and did an amazing job."
joseph layous
1 month ago
Mika and Malcolm did an awesome job and as soon as we can afford it we will see about a full AC replacement and the UV light they recommended.
Thank you
Sam and Kellen
Thank you
Sam and Kellen
Sam Levine
1 month ago
Joe Pugliese was very professional
Maria M
1 month ago
John B came to fix my A/C leak , water was leaking from the attic into the kitchen sick below it. He got the A/C
Back on right away and took care of the problem. He was neat and diligent .
Thank you John.
Mary Ann Fricano
Back on right away and took care of the problem. He was neat and diligent .
Thank you John.
Mary Ann Fricano
Maryann Fricano
1 month ago
Very thorough, professional, and does a great job.
Vicki Miller
1 month ago
Anthony is always friendly and he explains all he’s doing to fix the issue. Always great work!
Frank Vingiano
1 month ago
Robert was outstanding in communication and professionalism.
Ed Wilson
1 month ago
Joshua Perryman came early evening from his busy schedule and saved us from the heat !! He was efficient, knowledgeable, respectful and extremely helpful. Can not say enough about "his" concern this old couples comfort. Also: polite AND courteous.
Maureen Baumann
1 month ago
Torin went out of his way to make a working solution for my mainline water leak. I was worried the driveway would have to be ripped up, but he made it work and fixed it quickly. Great service.
Jeff Tillwick
1 month ago
very professional
karen Rafferty
1 month ago
Omar was fantastic. He worked diligently and problem solved when I wasn’t sure he would be able to fix the issue. Highly recommend him for all of your home needs!
Jessica Burgess
1 month ago
Chuck, my AC EXPERT, was very knowledgeable and helpful!!! He repaired my ac problem and set me up so, hopefully, it won’t happen again…
Thanks guys!
Thanks guys!
Rick Boyd
1 month ago
Michael came out in the middle of the night to diagnose and repair a malfunctioning HVAC unit. He was professional, efficient, and provided great incite to the issues going on and how to prevent them in the future.
Matt Hammett
1 month ago
Mac5 services and specially Kevin, did an excellent and efficient job of electrical and alarm system repair. He is very knowledgeable and experienced repair person with excellent communication skills and trustworthy person.
Thanks
Matt
Thanks
Matt
mahmood majid
1 month ago
AC went out in the middle of the night. Mike showed up and worked tirelessly to run diagnostics and get it back up in running. He explained the issue well gave clear recommendations for further preventative maintenance.
Trenton Martin
1 month ago
After diagnosing a leak that affected one of our walls, Mac 5 performed a full repiping of our old home, due to our pipes being corroded and leading to mutile leaks in a period of months. They worked very fast and performed a minimal number of holes in the drywalls. Jack, our plumber, was very professional and friendly and took great care of cleaning the work areas before he left. We will certainly use Mac5 Services again.
Pierre Gravelat
1 month ago
I’ve had a few people come to my house for AC maintenance. They all were pro their company they work for. But Michael came today and I’ve never been treaded like a friend. Michael was not only VERY professional on doing all the maintenance, but he related to me like someone who had my beat interest at hand. I was like WOW!. I felt so comfortable to but the maintenance plan because i want Michael to come and treat my AC like he did today.
Leo
1 month ago
Out of all the people that i have come to my house to check AC or other appliances, i have never trusted someone like Mike. OMG, he made me feel so comfortable and Like I was talking to a family member who had my best interest in mind. Never seen one person like that before.
Leo
1 month ago
Dog was great and very informative 👏
Marcel Rosales
1 month ago
Ryan was great to work with. He kept me updated and fixed the issues I wanted to be dealt with the same day. I will be using Mac5 for many services in the future, especially cause they are helpful with pricing, I’d also ask for Ryan for plumbing services!
Ray R
1 month ago
Derrien, from MAC5, on Thursday, the 17th of 2026, doing an electrical inspection the entire house. He was very professional, very willing to answer all of my questions, careful with the cleanliness and made very good analysis of areas that needed improvement and safety standards according to code. He installed newbnew detection devices and gsve us full pricing for thr work. I will definitely ask for Derrien when we decide to do. MAC5 has great technicians and I highly recommend it.
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Once again. MAC5 has come through with excellent service. Michael Campion and Malcom made a fantastic work effort with the maintenance of our A/C system on September 17th in the morning. I have never, and I mean NEVER had such a thorough maintenance on our A/C system. They went through every segment and were nice enough to answer all of my questions, plus explain everything they were looking at with a friendly and professional attitude. They obviously knew the system and made suggestions for the future maintenance to extend the life of the unit. I intend to ask for them specifically when my next service comes due. I would highly recommend MAC5 fora ny A/C system work.
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Our experience with Joe at MAC5 was above and beyond what we would have expected. We had problems with our plumbing and Joe assessed the issues and provided us with explanations for correcting the problems. Joe was very professional, explained everything in a way that we could understand, answered all of our questions and took great care with everything he did. He is an excellent professional, and I would recommend MAC5 because of the great work that Joe did. This work was done on September 3, 2026 (I am writing this review using my Google email ID, so my actual name doesn't appear)
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Once again. MAC5 has come through with excellent service. Michael Campion and Malcom made a fantastic work effort with the maintenance of our A/C system on September 17th in the morning. I have never, and I mean NEVER had such a thorough maintenance on our A/C system. They went through every segment and were nice enough to answer all of my questions, plus explain everything they were looking at with a friendly and professional attitude. They obviously knew the system and made suggestions for the future maintenance to extend the life of the unit. I intend to ask for them specifically when my next service comes due. I would highly recommend MAC5 fora ny A/C system work.
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Our experience with Joe at MAC5 was above and beyond what we would have expected. We had problems with our plumbing and Joe assessed the issues and provided us with explanations for correcting the problems. Joe was very professional, explained everything in a way that we could understand, answered all of our questions and took great care with everything he did. He is an excellent professional, and I would recommend MAC5 because of the great work that Joe did. This work was done on September 3, 2026 (I am writing this review using my Google email ID, so my actual name doesn't appear)
CameronAndrew “CAM” MacCarthy-Salis
1 month ago
Best a/c guys in the world...they went way above and beyond for me and my family....great knowledge and friendly service...Mike and malcolm...
Anthony Upton
1 month ago
Technician knew exactly what the problem was and proceeded to effect repair
Frank Ramkissoon
1 month ago
Anthony was quick. And efficient, professional and replaced my hot water heater . He answered all questions and cleaned up any mess .
Lynda Scaletta
1 month ago
Ryan did a great job!
Keith Kobee
1 month ago
Torin is very professional he help us out in a pinch with a leak. I was able to to go on vacation in peace. Went out of his way to get part needed to finish the work.
Ivette Feliciano
1 month ago
Professional gnosis business about plumbing.
Robert Huffman
1 month ago
Awesome service
Mark Pryor
1 month ago
Needed a hot water heater replaced, Rob and Jim showed, gave me all the information I needed above what I already knew to make an informed decision, then got me fixed up. As a bonus, they helped me locate my water cut-off, which had been long buried by a previous homeowner. They were great, respectful, and efficient!
Pete Riesett
1 month ago
Doug always take the time to explain problems and the options I have to take care of the issues that exist. Always pleasant and professional. dh
David Harmon
1 month ago
SUPER efficient and productive. We were quoted a 1-2 day completion time for our repiping project and Clinton and Anthony arrived first thing in the morning and were done by 3pm on a Friday.
Ian came a week later to do a new electrical panel and install a generator. Finished a couple hours earlier than quoted!
Very satisfied!
Update: called Mac5 again recently for a blown fuse and a couple other projects. They came out same day and fixed everything up, while explaining what was happening. Another great experience!
Ian came a week later to do a new electrical panel and install a generator. Finished a couple hours earlier than quoted!
Very satisfied!
Update: called Mac5 again recently for a blown fuse and a couple other projects. They came out same day and fixed everything up, while explaining what was happening. Another great experience!
Spenser Harris
1 month ago
Izaiah and Travis were both awesome. They went above and beyond making sure that I was satisfied with their work taking old a/c unit out and replaced with brand new a/c heater comb. I will gladly recommend Izaiah and Mac 5 to any one that needs a service that is provided by Mac 5.
Donna Edwards
1 month ago
Good afternoon, we had Mac 5 technician JOUSHUA PERRYMAN come out this morning. Nice guy! Did a checkup on our a/c system. Was friendly and professional. Excellent tech. Keep it up Mac5.
Michael Amenta
1 month ago
Mike and Malcolm were great! Knew their stuff and explained everything clearly. They were friends, too!
wendella1214
2 months ago
Awesome service only electrical company I’ll ever use
Paul Fitzgerald
2 months ago
Our technician is John B , he did a great job of explaining everything to us about the issue of our electrical. And he is a professional and a great guy.. so I strongly recommend him for the job done.. and I will ask for him for the next time..
Fay Hall
2 months ago
Our technician, Izaiyah, was phenomenal. Very hard working and professional. He really cared about doing a great job and that showed in the work he did for us while installing new HVAC ducts. Izaiyah went out of his way to make sure we were happy with his service, so much so that I mentioned to him that he should get a raise.
Christine Fried
2 months ago
Sebastian was very knowledgeable and found the problem. He arrived on time, dressed appropriately and was kind and well mannered. He us an asset to your company.
Jeanie Huppert
2 months ago
Mike was awesome did a fine job!!!😊
Karen Charles
2 months ago
Joe did it all. Perfection!!
floyd woosley
2 months ago
Sebastian did a great job going through the process including our future job he was very knowledgeable and took his time to ensure we understood what he was explaining. Fantastic employee!!!
Verdelle Lambert Rice
2 months ago
Darion did an incredible job repairing and informing. Thanks for the quick and professional service.
Yuri Oyoko
2 months ago
Can’t recommend them enough! Our unit broke days before our baby was due. We talked to multiple people at the company and they really came together to help us as best as possible. They were able to schedule us when we really needed it at a great price. Izaiah was the best tech! He spent so much time making sure everything was covered end to end, was very professional and great to work with! They even did a spotless job cleaning everything after. We’re very happy with the results and new unit. So grateful for this team!
Lysette Guambo
2 months ago
Nate was very friendly and professional, I loved that he interacted with my Chow, Yogi, and felt comfortable around him. He appeared very knowledgeable and fixed the issue quickly.
Jame Andy
2 months ago
All work was done efficiently with explanations along the way.
Roz Mestre
2 months ago
Omar was fantastic, he came out and gave us a fair price for a same day service. His work was impeccable and professional, we will be using him again in the future.
David Pacansky
2 months ago
Mike was very helpful and took care of my problem. If I could give him 10 stars I would.
Donna Edwards
2 months ago
My HVAC tech was Benly. Every knowledgeable on his assignment. Very professional. He gave me a since of proudness he was the one Mac5 chose to come done and performed my work. Extremely mature and polite. Thank you MAC 5 for sending such professional individual to my home.
Nadege Lamour
2 months ago
We had a pleasure of having Matt coming out to my house to replace a GFIC Plug. While we had problems locating the breaker, Matt took the time to make sure to do a full electrical inspection, including the ground lines outside the house also gave me some helpful suggestions the things that need servicing soon. This is all done at a very reasonable price and Matt skill certainly showed as he had to take his time to find the power to turn off. That area of the house. I would fully recommend Matt And Mac five
Kent Dykhouse
2 months ago
Doug was awesome! He was clear and communicative, helpful and confident. I am a woman who may love and understand football but does NOT know her way around Home Depot if you know what I mean. Doug was patient as he explained things, reached out to my husband who was at work, charged a fair price, and was reassuring. Would recommend Doug for his obvious expertise but also his respectful and helpful approach and demeanor.
Leah Sweet
2 months ago
mike was great did very thorough evaluation of my ac
Danny Dao
2 months ago
Went online to set up a consultation visit for the installation of 2 electrical outlets in my home. To my surprise, there was a same day opportunity for a technician to evaluate my situation. Sebastian arrived in less than an hour from the time I completed the online request. He was professional, courteous, friendly, and provided several options for my situation. Overall, it was a great first impression. At the time of this review, I’m in the process of weighing the pros and cons of the various options.
Michael Quiles
2 months ago
Our technician Chris did not only a great job, but was also polite, kind, and helpful. Thank you Chris D
Ty Isobe
2 months ago
Great service
On time and professional and knowledgeable
On time and professional and knowledgeable
Brother William
2 months ago
Very professional, respectful, and knowledgeable. Explained everything and did not feel pressured into having expensive work done.
Robert Burns
2 months ago
We had John come to our house and service our mini split system and he was a really great guy who was incredibly knowledgeable and gave us the best advice for moving forward ect and he was soaked from head to toe from sweat due to working outside so I would highly recommend John for any mini split issues,he will be more than helpful!Thank you John and Mac 5
James Therrien
2 months ago
Great Job by Matt from Mac 5.
Big O
2 months ago
Professional and courteous. Matt Ziegler recommended the best way to install a ceiling fan I need hung. Because of his expertise the installation was completed faster than I expected. Appreciated his attention to detail very much.
Noel A. Tabares
2 months ago




