Reviews

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Homeowners across Central Florida depend on Mac 5 Services for reliable plumbing, HVAC, electrical, and drain solutions, and their feedback tells the story best. Our team works hard to deliver five-star service on every visit, and we are proud to share honest reviews from customers who trust us to care for their homes. Explore real experiences from families who value fast response times, friendly technicians, and workmanship that stands the test of time.

4.9

Based on 2419 reviews

We had Ryan out today to Service our a/c. Did a very thorough job. We have an old system we knew already. Bit he showed us some ideas for our a/c, friendly and polite. Thanks Ryan for the great work.
Michael Amenta
1 day ago
The techs were professional, friendly, and hard working.
Bill Jackson
2 days ago
Austin Loveless and Torin Glover were our technicians today. They did an excellent job replacing the valves on our water heater and outdoor faucet and kindly answered all our questions. Mac 5 is fortunate to have these two fine young men.
donna donovan
2 days ago
Austin Loveless and Torin Glover were our technicians today. They did an excellent job replacing the valves on our water heater and outdoor faucet and kindly answered all our questions. Mac 5 is very fortunate to have these two fine young men.
donna donovan
2 days ago
I had my house repiped and a water filtration system out in. They did a great job, cleaned up and checked everything. I’ve used Mac 5 multiple times and have always had great service.
Laura Leitz
2 days ago
Ralph Emeran was nothing but outstanding!!!!! This is the person we trust to have in our house! Thank you Ralph!!!!!
Marisa Soares
2 days ago
Very professional and very friendly. Treated us with respect. Brad was so nice. He corrected the shower issue. Always nice when you get such friendly people to do the repairs needed. I love Mac5 services
A Marcie Luttrell
2 days ago
Mac 5 was prompt to come out and give me a quote on my plumbing and my Central air condition. Their calling center is fantastic.
Diane Satckhouse
2 days ago
The technician Dough was professional, polite, informative & a guman being. He explained how my system operated, what components were bad & why without forcing a sale or an upsale; as well as informing me of equipment that provided further protection of my a/c unit & solar system. Their technical team is always extremely helpful, Thanks guys!
Ivan Castillo
2 days ago
Our service person Ryan was very polite and knowledgeable about what he was doing. He told us everything he was doing.
Isabel Merced
2 days ago
Mike AC specialist came thru and helped out handily ,he crawled through my attic and showed the state of my ducting and showed pictures and demonstrated with his duct demo what a proper ducting state should be in and the condition and the issues that brings . He wore his booties without being asked and his professionalism and eagerness to do his job reflects extraordinary on Mac 5
edward hulskamper
3 days ago
Great service by Mike C. Explained everything and honest with what was going on.
Ed R
3 days ago
Mike Wright was excellent! Very happy with his service.
Patti Orbin
3 days ago
Very professional and knowledgeable. shared all options for the work.
Jerry Gillman
3 days ago
Jorge was great. He took care of both our A/C units.
Douglas Blair
3 days ago
Very knowledgeable. Explained everything so we could understand. Job was done professionally and well.
Ron Rozzo
3 days ago
My technician was Zachary Babine, he was knowledgeable, friendly, walked me through everything and explained what was causing my leak and what he did to fix it. The room was spotless when he left and he explained other services offered and covered by my repair.
Joy Mace
3 days ago
We had a/c issue so we called MAC5. Micheal Campion was our technician. The service was great, Mike took his time and explained to us in details on what the problem was and how to fix. Though the invoice was expensive for us but Mike was willing to work with us. We appreciate his time and hard work.
Thuy M.
3 days ago
Great experience. The tech was knowledgeable.
samantha hamilton
3 days ago
Brad, my tech, was phenomenal! Super great! Thank you!
Nick Schultz
3 days ago
MAC 5 services was awesome to work with! Their technician, Ivan, came over promptly and handled our electrical work according to code and was an extremely competitive price. I also scheduled them to do some AC work too, I didn’t even know they did that. These are good people, pros, highly recommend if you want the job done right at the best price possible in Orlando area
Greg McCarthy
5 days ago
Kenny installed my grounding rods and surge protector and I feel much safer for all his yardwork and attention to detail. He also made me aware that the last owners of the house or the original builders has the electric panel set to a max load and with breakers that aren't set up properly for a home and could cause overheating as the load was maxed out and the breaker types where for those found in apartments or prefabricated homes and I'm glad to be made aware of this issue before I got caught unawares. Kenny deserves a raise for his attention to detail.
edward hulskamper
5 days ago
Every employee I've ever interacted with has shown excellent customer service and seems to genuinely know their stuff. Mike with HVAC was great today!
Matthew Meek
5 days ago
Very professional and gave us helpful information. This man needs a raise!
Lupe Espinoza
5 days ago
Excellent service, Howard is very skillful and extremely polite. I strongly recommend his service. Thank you Howard and Mac 5.
Gilberto Serrano Ocana
5 days ago
Everything was excellent from start to finish. Howard was very knowledgeable and professional.
Jeromy Kendall
5 days ago
Anthony D did an amazing job installing my ceiling fan! Came same day and was so friendly and quick. Would highly recommend him!
Dani Morton
6 days ago
Michael Wright from MAC 5 came out because our hot water heater stopped working. He did a great job discussing all of the options and answering all our questions to pick the right solution for us. I'd highly recommend him and MAC 5.
Sandra Atchison
6 days ago
Jorge Torres he was very kind, professional, great person 5 Mac future right here. Very good
M A
6 days ago
Vinny, Mike, and Bradley were great. They repiped my house, installed a filtration system, installed a new water heater, and even fixed a few small plumbing issues throughout the house. Very kind and pleasant to work with, and open to feedback and communicated well throughout the project to make sure I knew the plan and approved. Thanks Mac 5! Great job.
James
6 days ago
The technician who did the estimate and then did the work himself, Camden Perez did an excellent job, as a electrical engineer it’s hard not to monitor electrical work at house, I was very pleased at his professionalism, the skill shown, and the quality of the end product
Ron Uhland
6 days ago
Jorge torres,has done a good gob.
Sylvester Clarke
6 days ago
Mike Wright had a difficult situation to deal with. But did a great job e planning things in a way I could understand. He was truly amazing
Mary White
6 days ago
Just got a courtesy visit from Mr. Anthony Donelson from Mac 5 Services. He checked my complete electrical system. All was good! He gave me several recommendations which I will get done as soon as possible. Very professional and informative visit! Many thanks to Anthony and Mac 5 Services!
scotteganwyer
6 days ago
Exceptional service Mike
Santos Castro
6 days ago
Derrian gave us amazing service! Great guy!
Patrick Rossi
6 days ago
Jackson was great. He explained everything to our understanding.
Lillian Scott
6 days ago
Had Mr. Jorge Torres from Mac 5 Services come in today for a HVAC courtesy inspection. His service was top notch. All good with my system. Made some excellent suggestions which I will be taking care of in the near future. Incredibly professional visit. Thanks to Jorge and Mac 5 Services!!!
scotteganwyer
6 days ago
.Ike was great very knowledgeable and treat me and my home with respect
David Keen
6 days ago
Kenny was prompt and professional and was a pleasure to work with
gr blues
6 days ago
We had a unit installed that initially had some problems, MAC 5 sent, Roger over to replace the unit. Everything is still on warranty despite getting a brand new replacement. Excellent work. Would definitely hire them again.
Adam Coby Christiansen
7 days ago
Thank you Jorge you were professional, respectful and mostly everything got done. Appreciate you’re taking the time to explain the issues.
Maria Wickey
7 days ago
Jorge Torres provides excellent service. He was professional and knowledgeable.
Saeed Garner
7 days ago
Very informative Mike wright was amazing
meme_fan *
7 days ago
Showed up on time. Work was completed in a timely manner. Both techs were professional. Explained repair needed and final inspection. Cleaned up work area which was nice.
Johnny Mac
7 days ago
Quality service and very professional technician. Hope he comes from now on. Robert Birmingham
B Han
7 days ago
Very pleasant young man, a real gentleman he did a great job, and he did it a lot faster than I expected. I will definitely use you again. I would just like to say the one year insurance that you give on your areas of expertise are gonna bring in a lot more customers thank you. I think that’s a great deal. I will be calling you again in the future.
DR. Philip K. Murphy
7 days ago
Jorge Torres did an excellent inspection was very friendly and explained everything very clearly. He was very professional.
PATRICIA Divan
7 days ago
Jorge Torres did a fantastic job in a short amount of time. Definitely recommend.
Mak Castel (bcn791)
1 week ago
Jorge Torres was the person who came in today and he did a fantastic job no doubt everyone should get his service
Marvens Castel
1 week ago
Anthony was a real professional electrician. He realized my electrical issues immediately and designed a plan to repair the issues. He was able to complete a big job the same day. Outstanding service and quality.
Frank Vingiano
1 week ago
John R was awesome and did a great job explaining everything to us. Appreciate his time and knowledge.
Nicholas Sherman
1 week ago
Great company and John R was very friendly and very helpful.
Charissa Sherman
1 week ago
Air conditioning service. Explained everything went over ways to preserve equipment and reduce energy usage. Could not have asked for a better service call.
Kim McGrath
1 week ago
Jorge Toress was very professional. He explained everything in detail, which is greatly appreciated. We had our air maintenance done and he checked everything. I highly recommend MAC 5 services for the peace of mind alone. Thank you.
Lisa Chaffin
1 week ago
Mike and george were great!!
Natalie Jackson
1 week ago
Jonathan
Artinez 17
1 week ago
Ralph was extremely helpful in fixing my well pump and pvc pipes, friendly knowledgeable and on time. I highly recommend using Mac5 I’ve utilized them for multiple projects and they are very dependable and abailable
Darla Bleau
1 week ago
Mike C was amazing great work!
Isaac Hudson
1 week ago
Kenny Racik was at my 🏠 house all day yesterday, getting the job done. He had to climb 🪜 to get up in the attic like a snake. The "breaker" and electric wires were replaced. It was so hot 🔥90's. He wanted to not only please his customer, but represent his company as well. He had to work on the outside as well. After he was through, our electricity 🔌 and air condition unit was back on. Now we are cool 😎 like a cucumber 🥒. Fri May 17. 2024. Donald Larose, was very kind, courteous, informative, and very helpful. He came to perform a job, and he stayed focused. Thur, Dec 5. 2024.
Lynette Comma
1 week ago
Jonathan Frazier kept his appointment. This is the air-conditioned guy. He explained the issue, and how to solve it. Jonathan demonstrated his ability, skills, and knowledge; how to perform the task at hand. This dude was calling me "yes mam;" I thought that he was from the South, only to find out, that Florida is his home, his nest, lol. Come back! You are welcome any time 😎 " Thank you for the respect. Tue, April 21, 2026.
Lynette Comma
1 week ago
Johnathan from AC
Francisco Arias
1 week ago
Mike Wright has been very helpful with my plumbing issues. He was very professional and he explained the entire process to me.
Ilona
1 week ago
Johnathan from HVAC EXTREMELY HELPFUL APPROPRIATE AND ANSWERED ANY QUESTIONS THAT I NEEDED HIGHLY RECOMMENDED
Melissa Udink
1 week ago
Very professional very polite. I recommend Mac 5 for all your electrical work. Jackson was my technicians name. Thank you Jackson
Pat Buonincontra
1 week ago
MAC did a fantastic job at installing my electric vehicle charger in my garage. They showed up on time and had it finished the same day!
Tiffany Jacobson
1 week ago
Jonathon was extremely informative and addressed the issue with my AC right away and fixed the problem with my air handler. He was efficient and professional and very skilled , I would highly recommend Mac5 for their AC repairs and Jonathon in the future!
Allison Gendron
1 week ago
Ivan was very knowledgeable, professional and courteous. He was able to diagnose and treat our problem very quickly. He also made sure we were pleased with his work and made sure he left our home properly clean. Thank you for hiring him!
Abbey Kessman
1 week ago
Robert Bailey was my technician. Very knowledgeable ! GREAT WORK. Quick, efficient and professional. A++++
richard rising
1 week ago
Ivan was very knowledgeable, professional and courteous. Got the problem fixed very quickly.
Abbey Kessman
1 week ago
Jackson fix good thank for him ,good job
Cata
1 week ago
We want to greatly thank Mike and Jorge for the amazing work they put in for the AC unit we appreciate you guys .
Betrina Gaston
1 week ago
He came to resolve a stopped waste issue. Have had this issue before, he resolved the and suggested remedial course to prevent this from happening again, God willing.
Bruce Long
1 week ago
Thank you, Chris from HVAC, for inspecting my unit and for your honesty. I never felt pressured to purchase anything, and it never felt like you were here just to make a sale. Your professionalism and transparency were truly appreciated.
LaTusha Smith
1 week ago
Chris AC specialist helped my mother in law understand her AC systems limitations with its age and what maintenance is needed and what takes priority
edward hulskamper
1 week ago
O’Neal Whyte and John Rubio were very professional and pleasant. They were thorough with their assessment and explanation of what’s required re our HVAC and ducts. We will recommend them.
Michelle Nanton
1 week ago
Mike Wright did a great job getting us help with our water treatment system! Thanks Mac5
Karen Olexa
1 week ago
Chris came and addressed all my concerns. Did a thorough evaluation of the system. He was a very pleasant technician to deal with and a pleasure to have in my home. Pamela
Pamela Langan
1 week ago
Ryan is an excellent gentleman!! Thanks for send him!!! He is the best!
Orlando Rodriguez Figueroa
2 weeks ago
I had an excellent experience with Mac 5 for my water heater replacement. Torin, the installer was outstanding from start to finish. He was very professional and took the time to clearly explain the parts, the process and what to expect, which I really appreciated. Communication was top notch - They kept me updated on timing and arrival. On top of that, the team was willing to work with me on costs, which made the whole experience even better. Great workmanship and customer service all around. I highly recommend Mac 5 and Torin if you need water heater service!
Becky Black
2 weeks ago
Anthony did a fantastic job installing my chandelier. He was extremely patient, friendly, and professional from start to finish. He made sure everything was secure and exactly how I wanted it. The whole process was easy and stress-free thanks to him. I would definitely recommend his services!
Excely Transport
2 weeks ago
Anthony was the electrician who installed my chandelier, and he did an amazing job! He was very patient, kind, and professional throughout the entire process. He took his time to make sure everything was done perfectly and made the experience smooth and stress-free. You can tell he really cares about his work. Highly recommend!
Stephanie S
2 weeks ago
Francis did an excellent job and we couldn’t be happier with his service. He was courteous, professional, and very helpful throughout the entire process. He even stayed late to ensure that the job was done!
William Law
2 weeks ago
Oneil was very professional and explained everything in terms that we understood. He was polite and honest. He took his time and made sure the work was done correctly. In the future, we will only request O’Neill to do work on our home.
Brittany
2 weeks ago
Our tech Jackson was on time,diagnosed problem quickly along with looking forward to see what else might b problem . Polite and persoable!
Jerry Davis
2 weeks ago
Francis helped us repair and patch drywall after plumbing work. You honestly can’t tell it was ever repaired!! The finish is flawless! Super impressive!
Xu Maomao
2 weeks ago
Mac5 Plumbing was very responsive with a same-day reply and stayed communicative throughout the day, even texting updates to help manage expectations. Our technician, Torrin, was nice, courteous, and arrived on time. He clearly explained the issue during a preliminary leak detection visit, which I really appreciated. Pricing felt fair, and the work area was left clean afterward. Overall, a smooth and professional experience—I would definitely use them again and recommend them to others.
Traci Fix
2 weeks ago
John F from HVAC did such a good job figuring out the problem.
Dr. Max McLaughlin
2 weeks ago
George and Mike did a very through job finding the problems with my a/c unit. They are a great asset to MAC5!
Al Ramirez Jr
2 weeks ago
These two techs were ninja, they checked every possible parameter of my aircon systems and explained everything they were doing, (I was interested to know). They were both very professional, friendly, and comprehensive in their approach. At no point did they try to up sell which is reassuring. I will be using their service again as its refreshing to find people who know what they are doing.
Paul Cecchetti
2 weeks ago
SUPER efficient and productive. We were quoted a 1-2 day completion time for our repiping project and Clinton and Anthony arrived first thing in the morning and were done by 3pm on a Friday. Very satisfied!
Spenser Harris
2 weeks ago
Mike Wright did an awesome job! Would definitely recommend Mike for great plumbing service. Much appreciated!
Gustavo Ajuz
2 weeks ago
Darrien and Mike C were great. They came to look at my electrical and A/C. They worked together to come up with a solution for my vast needs for my old home. A+
Amanda souliere
2 weeks ago
Jackson did an awesome job! He was very professional and knowledgeable! This is why I gave him a five.
Maam Maam
2 weeks ago
Mike Wright was great. He was very knowledgeable and helpful with the plumbing and the water coming into the house.
Michael Shaffer
2 weeks ago
Doug was awesome. He walked through ou scope of work or our complex and offered multiple options. He took the time to answer all our questions and spent time reviewing each option. Very personable nd professional.
Diver Dawg
2 weeks ago
Mike and Richard were here because of thermostat problems they were amazing and took their time to work things out. They even went the extra mile and contacted the manufacturer to get information to get things right
Anna Martz
2 weeks ago
Doug from mac 5 amazing electric maintenance great job
Anna Martz
2 weeks ago
The job was very well done by Ivan, he demonstrated professionalism and made me feel comfortable while he removed and replaced our Ring Security Camera. I look forward to having our wholehouse AC system replaced by the Mac 5 company. I certainly recommend their Electrical services.
George Pilé
2 weeks ago
Derrian was amazing with his service. He also explained everything that made the process simple and easy
Jean Hope
2 weeks ago
Doug (electrician) and JJ (apprentice) responded within 24 hours of my call regarding a “burned wire” smell coming from my ceiling fan/light fixture. Doug quickly diagnosed the problem…the fan motor was overheating and the fixture needed replacement. We will be selecting a new fixture and will call Mac 5 Services to do the installation.
Howie Boyd
2 weeks ago
Mike Wright is a Great guy and good service. We'll done, the wife will be happy.
Mr Tate
2 weeks ago
Great service and prompt service. Washer connection change. Valves locked due to corrosion. Simple change
Tuan Nguyen
2 weeks ago
I accidentally broke the pipe that connects to the toilet, huge mess! MAX 5 was great, they were able to squeeze me in the same day, which I appreciated since I had to turn the water main off until it was repaired. Torin was our technician, and he was super polite, took time explaining everything, and did very neat work. I would definitely recommend.
Kimberly Richardson
2 weeks ago
Mike Wright was great to work with. He had the situation diagnosed and options clearly laid out for our landlord. And he made sure we had water for the night and a plan to get water heater in place the next day. And he was great to talk to as well. Friendly and helpful. We really appreciated his help and great attitude.
Jackson Avey
2 weeks ago
Jackson was so very professional, knowledgeable, courteous and worked efficiently and expeditiously.
Rachel Debrosse
2 weeks ago
Thank you Mike Wright for coming out and figuring out what was going on with my neighbor and I’s leak! We appreciate you.
Connor Wigren
2 weeks ago
Great experience John R. was fantastic very knowledgeable and after a short time talking great guy as well. Paddy the manager was also great. True professionals, Even insisted on wearing booties in my house. Highly recommend Mac5. Definitely make you feel like part of the family. New A/C duct cleaning and repair next day. Took great care of me on pricing.
Mark Pryor
2 weeks ago
Doug was very knowledgeable and friendly. Went above and beyond!
Sasha “bilogik” Kolobov
2 weeks ago
Roger installation tech with Mac 5 provided good customer service, was on time, polite and worked long hours to get the install job done.
Alice Hurst
2 weeks ago
I had an excellent experience with Mac 5 for my water heater replacement. Torin, the installer, was outstanding from start to finish. He was very professional and took the time to clearly explain the parts, the process, and what to expect, which I really appreciated. Communication was top-notch. On top of that, the team was willing to work with me on costs, which made the whole experience even better. Great workmanship and customer service all around. I highly recommend Mac 5 and Torin if you need water heater service!
Mike F
2 weeks ago
had a fantastic experience with Mac 5 Services when my water heater finally gave out. They were incredibly responsive, and Mike Wright arrived at my house right on time. The installation was seamless, he left the workspace spotless, and the pricing was fair and transparent. It’s a relief to have hot water again—I highly recommend Mac 5 and specifically Mike Wright for their professionalism and expertise!"
Sandy Smith
2 weeks ago
Clinton and Anthony attacked the project and were inside, in the attic and even outside changing the house from copper (which was leaking and the reason we called) to PEX which should keep this from happening again. Clinton, Anthony and MAC5 are appreciated for dealing with this. It's a huge headache to have a leak like this but they were fast and thorough in fixing things.
Eric Draper
2 weeks ago
Doug came in and did a full inspection of our electrical system. He showed us things and answered all of our questions. We talked about some things that will need to be done sometime down the road and priced it out for us so we can plan and budget for it but did not try to hard sell us. I like that. He gave us information that will help us understand the mechanics of our system. We will definitely call Doug when we are ready to move forward on some of the things he recommended.
Karen Landon
2 weeks ago
Dealing with Mac5 services was a breeze from beginning to end. Called yesterday, my new water heater is in today. My installation tech, Ralph, was super professional and did nice clean work. Definitely satisfied with the finished product.
Ed Noonan
2 weeks ago
Doug was amazing! He took the time to walk me through the problems and the fix. Fast, reliable, and professional!
colt kinney
2 weeks ago
Howard has worked for us a few times through MAC5 for plumbing gas line issues. I keep asking for him because I trust his advice and knowledge.
Alex Howell
2 weeks ago
Kenny was really knowledgeable and patient with all my questions. Definitely will be asking for him in the future!
Jennifer Hahn
2 weeks ago
Mike Wright was awesome to deal with. The estimate and entire initial process was extremely quick and painless.
Ed Noonan
2 weeks ago
Jorge and john were great in finding out what was wrong with my air system. Thank yoi
Carolyn Gaudet
2 weeks ago
Mike Wright was hiding
Latwan Jackson
2 weeks ago
Mike was great and despite the inconvenience of the leak, very timely in handling the issue! Answered all questions and gave us options.
Eric Draper
2 weeks ago
Kenny and Nick worked together great! They performed an incredible job in the first day of work at our house. Thanks Kenny 🙏
Vicky Hernandez
2 weeks ago
Derrick serviced my tankless water heater. He was knowledgeable, professional, punctual and friendly. He went above and beyond to ensure my water heater was protected and running at peak performance. Definitely ask for Derrick if you have any service needs!
Jes White
2 weeks ago
Our technician is Doug , and he did a great job of explaining everything to us about the issue of our electrical. And his is a professional and a great guy.. so I strongly recommend him for the job done.. and I will ask for him for the next time..
Fay Hall
2 weeks ago
Mike Wright was awesome
Jon
2 weeks ago
Mike Wright great!
John Wilhelm
2 weeks ago
Anthony did an excellent job and we couldn’t be happier with his service. He was courteous, professional, and very helpful throughout the entire process. The quality of his work was outstanding, and he made sure everything was done right. We truly appreciate his attention to detail and positive attitude. We’re definitely looking forward to working with him again in the future!
William Law
2 weeks ago
Very professional and very friendly. Treated us with respect. Jonathan was so nice. We love when he is out tech. Always nice when yiu get such friendly people to do the repairs needed. I love Mac5 services
A Marcie Luttrell
2 weeks ago
Vincent C, MAC 5 Plumber. Outstanding service for check up, and upgrades. Well done!
Mike dietvorst
2 weeks ago
Well done and quickly. Very friendly & knowledgeable!!
Chris Peacock
3 weeks ago
Mac 5 sent out Camden to fix an oopsy of mine. He was quick and efficient. The company also sends out text updates so you know when the tech is on their way.
Brian
3 weeks ago
Darian Bailey was so helpful
katie vassiliou
3 weeks ago
Chris the HVAC technician was really knowledgeable and helpful with everything he did. Great job!
Brian Schoenleber
3 weeks ago
Mac 5 and especially my technician, Kevin Nunez rock! I called in the morning when we suddenly had no hot water and Kevin arrived promptly several hours later and what made it nice was that when I made the appointment they sent an app so I can follow my technicians progress. The company kept in touch with me almost continuously, and when Kevin came and assessed our situation, he was able to determine that a gas regulator was at fault. However, multiple supply houses did not have any which meant we may have had to have gone without hot water for another day. Kevin did not let that happen, he kept checking and re-checking supply houses until he found one. He left our home to get it and came back and fixed it in the pouring rain. It is Difficult for me to recall ever having had such a smooth and trouble free experience with any contractor or service provider. The level of quality, responsiveness and professionalism shown by the company and especially Kevin is unmatched! Thank you, Mac 5, I won’t hesitate to recommend you to all my neighbors.
Vincent Martorana
3 weeks ago
We had a great experience with Oneil Whyte from MAC 5 Services. He gave a thorough diagnosis of our HVAC system and was extremely professional from start to finish. He was knowledgeable, courteous, and very easy to work with. We appreciated how clearly he explained everything and how comfortable he made us feel with the process. Highly recommend.
Jeff O
3 weeks ago
Derrick was amazing! He has save our life!!
Betsy Swanhaus
3 weeks ago
Doug did a wonderful job fixing my gate that was shorting out. Took the time to explain everything and repaired all issues. Mac5 is the best.
Richard Miller
3 weeks ago
Mike Wright came by to help us with our bathroom tub. He was on time, polite and professional. I would highly recommend this company for affordable fixes. And great service techs.
noelle brown
3 weeks ago
Torin was very courteous, competent and kind He did the job quickly and well
shannon simon
3 weeks ago
Ryan was super helpful, friendly and knowledgeable! I appreciate the efficiency and communication
Vanessa Sanchez
3 weeks ago
It was so nice to have a compassionate service technician show up for my estimate for a new hot water heater. Ryan, arrived on time and explained my options, hybrid, tankless and a tank tankless. He was extremely helpful and courteous when our time was cut short due to an unexpected emergency with my dog. Instead of trying to pressure me to make a decision right then and there, he understood my concern for my animal and allowed me to tend to my emergency. I wish all service people were as nice and caring as Ryan. I would definitely recommend Mac 5.
Maureen Stone
3 weeks ago
Technician was very personal, explained, understood issue, was quick to resolve said. Highly recommend.
Larry Sherry
3 weeks ago
Both technicians were outstanding!!! Honest, friendly and above all very knowledgeable. They also worked cleanly. Great with all our three animals as well. We would highly recommend them to anyone.
ellen mary rousseau
3 weeks ago
Doug was very professional and explained everything to me so I understood.
David
3 weeks ago
Update: We had to get our electrical panel up to par. Kenny is a very experienced electrician! He is very professional, detail oriented, respectful, very kind, and greatly informative. Nick was also great, respectful, and very kind too! They worked hard and efficiently. The electrical work looks amazing and we are happy to have our property functioning safely again. Thank you again, Kenny and Nick! Also on a side note, we really like Mac 5’s real time ETA app notification so we can plan accordingly. Initial: Roger and Luis did a fantastic job on replacing the HVAC system. They were very professional, kind, respectful, and worked efficiently. They communicated what they did and kept all areas cleaned without any mess behind. Their HVAC work was neatly done. We are excited to start using the system and hope their exceptional work will show all throughout our home during the hot and cold seasons. Thank you, Roger and Luis, for your amazing work! And thank you to George for such an honest estimate with guidance for an HVAC system to meet our needs. George was also very informative. We will be using Mac 5 Services for our future home systems needs. Although we were disappointed to learn what we are up against with another home system issue, we are actually using them again for their electrical side because of their kind willingness to work with us and how trustworthy they have shown themselves to be. Ivan and Paddy (Patrick) have also been exceptionally kind and super patient with us! They showed us to the detail on what leads to the importance for repair and will explain as many times needed for me to understand some things. Ivan is so kind and even stayed late to ensure understanding and all electrical safety measures of the property met!. They are all very honest, not pushy, and do not try to oversell. We appreciate how much they understand the difficulties in affording any kind of home system replacements. They will come up with ways to work with you as best as they can. We look forward to seeing how they work on the electrical side too. We will share our experiences for that side as well. Thank you Mac 5 Services!!!
BeKind LM
3 weeks ago
Derrik D. Was great explained everything and worked very quickly around two intruding puppy dogs! Thank you!!
Jessica Robinson
3 weeks ago
Awesome performance. Respectful to my property. On time job completed.
John Gonzalez
3 weeks ago
Service always good- very courteous.
Gabrielle Douglas
3 weeks ago
Mike Wright doing a great job
Mavis Johnson
3 weeks ago
Courteous and professional
Robert C Lanie
3 weeks ago
Mike Wright is amazing and very knowledgeable! Highly respected and recommended!
Tara Padrick
3 weeks ago
The gentleman were very knowledgeable and professional great conversation also
Brandon Rodgers
3 weeks ago
Jackson Avey showed exceptional customer courtesy and professionalism he helped diagnose the issue promptly and opened my eyes to some services that I needed and even a discrepancy in grounding and surge protection and it explains some ongoing on and off issues I've had
edward hulskamper
3 weeks ago
Very pleased with Mac 5 crew. great job by Vincent Colletti assisted by Bradley. Fantastic job on repipe required to bypass busted line under the slab.
Tomas Zapata
3 weeks ago
I had a co-worker recommend Mac 5 to me for AC maintenance. Mike and Jorge from HVAC came out for my first AC maintenance visit. They both were professional and just great overall. Mike explained everything going on with my AC system thoroughly and answered every question I had as well. Much appreciated. I will not hesitate to call Mac 5 for any service they provide.
Lapis 974
3 weeks ago
They were great and easy to work with. They shared about everything they did. Price is reasonable for all the work they did and help they were doing.
Robert Hawkes
3 weeks ago
Mike Wright.. .was awesome!!! Honest, knowledgeable and professional. Wouldn't hesitate to work with him again !
ellen mary rousseau
3 weeks ago
Mike wright was on time, did a great job and explained everything throughly!
Janet Crysler
3 weeks ago
Great professional staff came to my house took care of my 3 issues I had recommended 👍
Wilson Vazquez
3 weeks ago
I can totally recommend Ryan Rivera. He performed an excellent plumbing job for us. He installed a water line box with turn on/off valve in the wall behind our refrigerator as part of the hook up of the ice maker function. He was thorough and neat. We appreciate his good work.
Victoria Sankey
3 weeks ago
This young man surprised me. He's smart and taught me some things about my electrical situation. Thanks Camden, keep up the good work and you'll go far with this company Anyway, did a really great job for me. Now I have 3 new functioning smoke detectors that I won't have to climb a ladder to change any batteries on.
Pamela
3 weeks ago
Mike took care of my shower valve with great expertise !
Jim Fitzpatrick
3 weeks ago
John f is a great asset for your company!
Jan Clemons
3 weeks ago
Technician was quite knowledgeable and knew where to find the water cutoff. He was very personable. I highly recommend MAC5 and Brad, our technician.
Mike Gray
3 weeks ago
My man Howard was the greatest guy to ever show up at my door step. Biggest friendly smile and ready to help but not before first explaining the process and what all he can help with. From there, he dove right in, elbow deep into a bunch of sludge I couldn’t begin to describe. Not only did Howard get rid of my initial issue but he went above and beyond to check out the rest of my drainage. Someone needs to get this man a cat or something for his hard work!
Jess and Cory Griglin
3 weeks ago
Mike Right was absolutely amazing!!
Dena Colby
3 weeks ago
Mike Wright great experience knowledge great feedback
Ann Chaney
3 weeks ago
Doug Burr was great as usual. He was friendly and able to fix the problem we were having with my husband’s chair left. He’s always very professional and very good at what he does and has repeatedly been very helpful in fixing my husband’s Chairlift since we’ve moved here to Cocoa. I would recommend him to anyone needing an Electrician.
Tami Barker
3 weeks ago
In need of a plumber. Robert responded to my call. Very polite and informative. Resolved my issue in no time and explained everything along the way. Highly recommended!
Mary LaBrie
3 weeks ago
Don't did a very professional job and got the problem fixed quickly.
Bettye Dunham
3 weeks ago
The service technician was extremely knowledgeable, skilled and caring. I could not have imagined better service!
Glenn Dooley
3 weeks ago
Very polite and explained everything a great detail.
Stephen Szbanz
3 weeks ago
Kallel was amazing! He was able to come out within a day of calling to replace three leaking hose bibs and the main shut off valve. He also re-insulated my main line. They all look great. I highly recommend him.
Rayna Sousa
4 weeks ago
Despite the arrival time being a little late, Donte and Mickey were terrific! Very professional, knowledgeable, and kind and patient with me. The job was done quickly and cleanup was complete.
Yvonne Celia
4 weeks ago
Dontevious was extremely helpful in getting my system running. Previously we reached out to MAC5 for help where we were refused by another. They sent John at first, which got us chilling. Dontevious followed up with his partner, with what should have been just a quick part exchange and be on his way, but with our luck that's never the case. He dedicated his time to go above and beyond his call to get everything situated, and even fixed some issues left by the other guy. And dont think your training didn't go unnoticed either. I've watched others come in and not communicate any teachings with their coworkers. Unknown to you, you were observed explaining wires and colors and went in depth of what they were so they understood, to the point i even felt confident enough in it. There was a lot of professionalism present and we're courteous to even want to wear booties to keep the floor clean.
Joseph Lang
4 weeks ago
Logan went above and beyond the call of duty. I would recommend him 100 out of 100 times.
TapTruck Orlando
4 weeks ago
Anthony was the BEST electrician we could have asked for Incredibly knowledgeable and very customer service forward. He is everything you will every want from an experienced electrician
Jorge Arce
4 weeks ago
Mike Wright is an excellent plumber. He helped me solve a water line issue today and he installed a new shower head. I highly recommend Mike.
Victoria Sankey
4 weeks ago
Ivan "The Great ". Awesome person, very patient, passionate, and creative thinker. Best electrician to ever come to this house.
Ruth Gordon
4 weeks ago
Had new ac ducts installed. Roger and Luis did a great job.
Bettye Dunham
4 weeks ago
Brad Godwin came out to my home on an emergency call and he took care of my problem. I can truly say Mac5 stand beside the work that they do . Thank you Brad and the team again
Lorraine Gowin
4 weeks ago
Anthony did an excellent job, I will continue to use their services and highly recommend them. Thank you Anthony!!
marisol huertas
4 weeks ago
Very professional and knowledgeable. shared all options for the work.
Jerry Gillman
4 weeks ago
Clogged garbage disposal and leaking sink. Angel was awesome, he found ways to save me money and fix the issue properly will call again if I have any issues in the future.
Louis Rodriguez
4 weeks ago
Vincent did a great job! His commitment and persistence in solving our issue was really impressive! He was patient, kind, and professional despite the challenges! Thank you, Vinny! You are the best!
kelly
4 weeks ago
Doug was an amazing help and a great electrician. Highly recommend their service!
Cinnamon DellaRocco
4 weeks ago
Best Logan ever quick efficient trustworthy lifesaver honest
Jessica Burdziak
4 weeks ago
Roger and Louis made sure our beach side AC unit was installed with adequate protection from the ocean elements. They were prompt. They were professional, easy to talk to and friendly.
Adam Coby Christiansen
4 weeks ago
Great customer service and quick installation.
Amara Jadida
4 weeks ago
Mike was great!
Carol Mullin
4 weeks ago
Jackson Avey Very professional and informative gave honest advice on installing our requirements and procedures. Highly recommend this technical adviser.
Jannett Kushnir-Rivera
4 weeks ago
I had a great experience with MAC 5 thanks to their electrician, Logan. He arrived right on time and was very professional from the start. What really stood out was how clearly he explained everything step by step, making sure I understood the issues and the options available. Logan took the time to find the best solution for my electrical problems rather than rushing through the job. His knowledge and attention to detail gave me a lot of confidence in the work being done. Everything was handled efficiently and with care. Overall, I’m extremely impressed with the level of service provided by MAC 5. Logan did an awesome job, and I wouldn’t hesitate to call them again or recommend them to anyone needing electrical work.
Latonya Matthie
4 weeks ago
Ivan was alot to fun talking to and he did a great job installing a new electric socket for new lights I installed in my garage.
Wayne Morris
4 weeks ago
Rodger and Luis were amazing! Respectful, knowledgeable, and left our home clean!
Vanessa Rivera
4 weeks ago
Doug was very polite and informative throughout the courtesy electrical inspection. I really appreciate it!
Rachel Brittain
4 weeks ago
Mike Wright gave us a quote for our plumbing for our sink which was doable! Very professional and explained everything that needs to be done. Explained how the faucet i wanted wouldn't work with the sink we got, but had ideas to how to make it work. We just decided to just get another sink. Thank you
Rosa Valentin
4 weeks ago
Today Chris and Michael came to inspect my A/C system, not only were they friendly and helpful they made sure I was understanding everything that was being done. This morning Anthony came to inspect the electrical system in my home, he was very helpful and friendly as well. I couldn’t ask for a better company to assist me with all of my plumbing, electrical and A/C needs than MAC 5. Between the phone notifications, text and all of your technicians, your company is better than 5 star, it’s a 10!!
Rebecca Ferrell
4 weeks ago
Technician, Jackson was so helpful. Respectful and knowledgeable. Thank you! Diane
Diane Dew
4 weeks ago
Mario’s did an outstanding job. Courteous, kind and very knowledgeable. Any electrical issue, Mario is the man!
Robert Reed
4 weeks ago
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